Learn & Share

Hallo everyone,I run a training school and we have all our online courses on Docebo.It’s a long time we have the feeling a few students are “cheating”, I mean they give to other people their username/password who can access our courses and training materials without permission and for free. That’s because the enormous amount of hours spent on the course, for a single person. Luckily, there are only a few students with this strange behaviour.My question is: is there a way to monitor the user IP address?I already asked the Docebo assistance for help, they gave me some useful tips, but suggested to make a post here.thanks to anyone who can help,Stefan

I was trying to develop one learning plan for all compliance training -- approximately 5 courses/topics. The challenge I faced was that certain courses only applied to certain individuals. For example, a manager in California would take a different Sexual Harassment Prevention course than a manager in Texas. I was comfortable with creating an IC learning plan and a manager learning plan but I didn’t want to create 4 different manager learning plans (CA, IL, NY, everyone else) if only one course was different.  I ended up rolling out the courses individually vs doing it in a learning plan but I would like to think there is an easier way?

Hi all.I’m having a surprisingly frustrating time trying to assign questions to Question Categories in the Question Bank. I can easily create questions & i can easily create Categories. But even after reading the Knowledge Bank article on the Question Bank I cannot for the life of me figure out how to connect the two. This really seems like something i should not have to ask about in here, but I really don’t know how else to get this information, so I’m hoping someone can tell me what I’m missing.Thanks,Nate

Apologies if this has already been raised, but I can’t seem to locate an exact discussion. Is there a way to change the size of the learning objective window in the new course player when it’s a video? We upload videos that are hosted in Wistia and whereas they fit perfectly in the current window, whilst trialling the new course player view we’re left with black bars either side of the video as it’s wider. I know you can change to full screen once play has been clicked, but the initial view looks awful aesthetically. Thanks.

I have been updating users via csv files for over a year. This time, several fields did not show up in the list of fields available for mapping. They include the firstname, lastname and e-mail fields. This prevents the entire update.Does anyone know what’s going on here and how to fix it?

Good morning community! 😍Do any of you have any completion certificate templates or HTML code that you can share to make your completion certificates a little prettier? We've created a number of very attractive backgrounds, but I'm going crazy with entering the text on the platform.Thank you all in advance and have a great eveningAll my best Edo

Has anyone else had issues getting what they need from the Audit Trail? A couple of times I have tried to determine who created a course & have narrowed the Time Frame to reflect when I know that course was uploaded, but I still could not find it. The first time this happened I tried adding a buffer period of about a week on either side & that worked, but the last time I tried this same approach I was still not able to find what I was looking for.I can’t figure out what I’m doing wrong, but ultimately it meant i had to reach out to several Power Users before finding what/whom I was looking for. Any input is, as ever, greatly appreciated.Regards,Nate

I am looking to see if Docebo provides a report that gives me item level information. I am looking for the responses to each question on a test by user with the goal of performing a reliability analysis. Does Docebo allow you to see this information?

Good morning community! 😍I was wondering if any of you had any experience with creating "internal" courses accessible by paying a fee.Let me explain further.We would like to enrich our training catalog with external paid courses/content that our colleagues can request: once they enter the course presentation page instead of being able to sign up for free, they should see the price of the external course and be able to request the content (it would be great if the request go through the managers first and then to the platform admins). Of course, we would not colleagues to buy the course ( we take care of this process), but the idea is to have the possibility to request it and specify some details (e.g., internal project codes on which to attribute costs).Have any of you had a similar experience or know of any features that might be useful to us? 😀Thank you so much as always to all of you for your valuable support!   Edo

Hello, all.Wondering if anyone has noticed, or has a solution, for the problem I just noticed today with CSV certification imports. I learned that when I’ve been doing my mass imports of the certifications, the issue and expiration dates have been imported incorrectly by 1 day. If I do the certification manually (for instance, only 1-2 people need it and CSV creation isn’t worth the time), the dates are correct.I’ve imported about 40 certifications for our “coaching certification” by CSV. All have had various dates of when they were certified, which have been included in the CSV.However, if I have Employee ABC with certification on 8/11/2022 in the file, after import, Docebo shows 8/10/2022 for the issue date (and 8/10/2024 as the expiration). I am baffled why it would change the date by 1 day for each. As a note, there have been no issues with the imports. The formats are correct. The codes are correct. The report shows 0 errors after it processes

When I turn on validity dates for a course there is a banner that shows on the top of the course page saying DEADLINE: THE COURSE EXPIRES IN XX DAYS. I don’t want any mention of a deadline. However, we need the validity dates turned on so we can use the Notification tool to let users know their deadline is approaching. Does anybody have a way to turn this banner off or a good workaround?

Wanted to see if anyone found a good solution to this issue. We want to create a way to get all users created on the system given a date via the api.Looks like the endpoint - /manage/v1/user does not really help since it does not have any filters for date_created. It does have option for updated_from but that shows everyone who logged in today and not necessarily created today. We need to send these people to an external client accurately and using the webhooks always runs to some random error overtime. We’re planning to use cronjobs to check the LMS for newly created users for that day and send them to the external client.  Anyone has any ideas? 

Firstly I am amazed that all of the Outlook calendar integration posts and ideas have disappeared from the community!Secondly, for the 18 months that we have been a Docebo customer we have been told that Outlook integration is on the road map and is due for release.  Each time being pushed back into the next quarter.  Now we are told it is only possible if we purchase Docebo Connect!!?!?The basic functionality of having a calendar appointment drop into a learners calendar automatically has been in every LMS I have worked with (even our legal eLearning content providers VERY basic platform that was only capable of hosting SCORM and classroom bookings).We currently have a work around whereby the department admins are creating the ILT, enrolling all department users (whether they can go or not), then copying the link to the course and putting it into an Outlook appointment that will then drop into a lawyers calendar without them having to do anything.  This way whe

Hi,We have created a csv file to import our users daily.  The file size is 39474 KB (39 mb).  I was looking for ideas besides splitting the file into 10 files that others have used to get around the 3mb size limitation.Thanks in advance for your assistance.

Here’s the scenario: We have two courses: One for All Staff and one for a Select Staff. We have an enrollment rule that enrolls someone into the All Staff course when they join an automated group (usually as a new hire).We had a person, who was a rehire (and added to the group) that was assigned the All Staff version even though they had been enrolled in the Select Staff version. Is there a way to say, “If enrolled in Course X, do not enroll in Course Y”?    

Hi,I am trying to update an additional field to multiple users in batches. If I have 100 users_ids in the the array, I want to update the additional field value for each user.Input:{        "user_ids": [1234,5678,..100 user_ids        ],        "additional_fields": {            "24": "15"        }} I want to insert different additional field for each user. From the above request body, it will update “15” for all the 100 users, but i want to update the”24” to “100” for user_id 1234 and “200” for user_id 5678 and so on. I know we have the /manage/v1/user/1234 endpoint to update additional fields for each user. But, I want to do this in batches of users with different additional fields. The reason to do this is to not reach the 1000 API calls per hour limit.

Our organization uses the notifications feature extensively and customizes each notification by language. I notice when I go to replace the text in an Arabic notification:The auto-generated text is in Arabic, but not written right-to-left When I paste correctly formatted custom Arabic text (right-to-left) into the subject or body of the email notification, the text is automatically switched to left-to-right.How do I get the notification editor (or at least the body portion) to correctly format right-to-left? Is there a button or setting that I need to enable?

Is it possible to set up Locations and Classrooms in Docebo as being hooked to our company’s defined locations in Outlook / Office 365, such that if we build an ILT in Docebo to use a particular venue, it automatically books that venue in “real life” so others at our company won’t double-book the same room with some other meeting?

Looking to see if anyone has any tips/tricks/suggestions around mobile app design.  We are struggling with the layout and are hoping we could benefit from your knowledge!

Our training team is considering adjusting video settings from “learners can move backwards and forwards after completing the course or lesson” to “learners can move backwards or forwards.” We plan to keep “users can change the playback speed.” Our concern is by changing these settings, learners can essentially move through a video without watching any of it and the lesson would be considered “complete.” We conducted a month long test to see if a change in settings would change the median time in a course and the time hardly altered which was interesting! We would like for our learners to have the ability to go backwards and relisten/rewatch training material for increased accessibility while still ensuring learners take the appropriate time to watch training in its entirety.  Questions for the community:What video settings do you currently have in place? What are some best practices you use to ensure your learners ha

We are trying to create a list of all of the gaps between a power user and an admin both on a technical level and regarding where we want to draw the line. I’m specifically asking if any of you have noticed blindspots for PUs. My only good example is that in the file repository area, only super admins can edit docs in Discover, Coach, Share. PUs can delete and upload, but not edit these docs. Any other limitations on PU permissions? 

I have Learning plans setup with a quiz at the end.  Is it possible for a student to review a quiz after the quiz is graded completed?

QQ: for vILT - What is the course type text for this URL please?https://domain.docebosaas.com/learn/course/view/course_type/course_id/course_nameper this article “Sending the Course URL to Learners”  - it doesn’t give enough info to make it actionable. :/ I want to present a non-enrollment link.  

When a user clicks on an ILT session from the Upcoming ILT calendar widget - why doesn’t it automatically select that session for them to enroll in? The user has to select again from the list of sessions available.Is this a setting that I am missing?

I feel like there is some workaround for this, but I can’t think of one at the moment, not sure if anyone else has achieved something similar? I want an automatic group assignment based on someone NOT being enrolled/in progress/completed in a course.Use Case:We want users who have not seen our intro course to see a landing page that asks them to take the training. But we want the page to disappear once they have enrolled in the course.  The way that we could achieve the page appearing and disappearing is with a group.  But I realized we cannot create a group with an automatic assignment based on NOT being enrolled in a course.Has anyone been able to do this but with a work around?