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Is anyone else having alignment issues with their slides or HTML pages in the new course player? The images will either be centered or left aligned, and sometimes text will extend and run on when it didn’t before.

Here’s a quick way to hide the gamification icon at the top level or by sib-domain:.internal-header-gamification {    visibility: hidden;    width: 0.1;    padding: 0;}

Hi, I've come across this on the idea's portal (LMS-I-4213) and from reading what this person has I put I think this could possibly be why some of learners do not register as complete and are in progress or like they've never touched a SCORM course.This is the post...Check (and a warning) if the user's browser has access to the CDNWe're using lots of SCORM modules in our courses, and we observer many issues with lessons not being marked as completed or people having issues accessing some of the learning content.Investigating the issue, we have discovered that in many cases this is related to the learner's browser or firewall blocking access to some of the assets or XHR calls that are send to other domains.  And in Docebo, all SCORM packages are served from a third-part domain (dcbstatic.com). Does anyone have any ideas on what we can do or what we can advise learners so we can limit the impact for them and save on admin

Hello all,I’d like to share some success I have had creating custom notification emails with https://beefree.io/, and then porting these into Docebo. Below is a screenshot of an email that uses the [COURSE_LINK] shortcode, among others.  As our users access our platform via Single Sign-on/OKTA, all of the links used here take our users straight to the relevant content without the need to sign in.  @james.buhagiar thought other Docebo customers might benefit from seeing this, so here it is!Any questions, drop me a line.Jon

 Greetings, all. I’m building out our first template for a series of xAPI files out of Storyline360.  Each will have a quiz component, generally 8-12 questions, each worth 1 point, folks need to get 65% correct or better to complete the course.  I’ve got most of it working, but when I import into Docebo and pass the quiz, in my Activities page it’s showing a combination of a percent and points (see below image).  Instead of saying I got 7 out of 8, it says 87.5 out of 8 in Statistics (in points), and instead of 87.5%, it shows 1093.75% in Statistics (in percent).  Any thoughts?   Oh - sort-of related, I’ve got the final button in the xAPI module set to ‘close lightbox’ to get back into the Docebo course, and that does not work at all.  Thanks in advance!  

Currently, we have configured our ILTs to have an enrollment deadline of 2 days before the session. We also have the waitlist feature enabled which bumps up learners automatically in the event that someone unenrolls from the session. I have two questions as it relates to waitlists and enrollments. Does the waitlist enroll users if someone unenrolls from a session after the enrollment deadline? If so, is there a way to control last minute enrollments into a session?

Good day!Our custom pages are using iframes for added functionality. One example of this is our custom menu bar. However, when viewed via the mobile app, the iframe is not supported. Is there any alternative for this?

I am wondering if anyone else is having this issue or if you can test to see if it is an issue for you. (I have submitted a ticket with helpdesk but they are off for the weekend) All new ILT’s (including most recently created not sure how back) the enroll into this session button does not appear to work. Older ILT’s are working. The ENROLL button to the top right does work, but the Enroll into this session does not. I have been able to reproduce this multiple times under every browser. Is anyone else seeing this or have had this issue before? Any advice ? 

Hi,I am wondering if anyone has launched their Mobile Apps recently on Apple Store and Google Play Store? We received the app set up guidelines and app screenshot templates from Docebo a while ago but with technology updating rapidly, the screenshot template sizes are not reflecting the latest device display sizes. Anyone has any recent sources of app screenshot templates that you can share?Appreciate your help in advance!Thank you!!

Hi everyoneWill a newly created Group pick up users who already meet the Group criteria i.e. does the Group work retroactively or will it only pick up users who meet the criteria after the Group was created.We have just created a Group that will contain users who have completed a particular course.  Before creating the Group there were users on the LMS who had already completed the required course but they do not seem to be in the Group.  If the newly created Group doesn’t work retrospectively, how do I get the existing users into the Group?Many thanks

So we just turned on the Virtual Coach to have a play and we would love to understand what we can tweak in our Descriptions etc to influence the responses. If we ask for a piece of content on a specific topic which we know has a course with that topic in the title, and/or in the description we usually get linked to a completely different course that on the face of it is not the right thing. Obviously we can ask for something else but its not clear how the choice is made, or what weighting measures are used. If we can get a little more insight we can tweak our content to work better with the VC. We should not have to rely just on the users responding to the suggestions - this leads to frustration quickly and they will abandon their use of the Coach. Any Docebians able to shed any insight here? Thanks

Hi Docebo Community!My organization uses Docebo as our primary LMS for internal and customer-facing training content. When we publish elearning content, using Articulate Storyline, we have to option to enter keywords that, presumably, will aid our learners in finding the content.I wonder if Docebo (or the community) has any best practices to recommend for choosing keywords and how they should be formatted.For example, if I have a course on fundamentals of programming languages, which approach to my keywords list would be better, or is there an option 3 I’m not seeing?Option 1: programming, language, languages, fundamental, fundamentals, functional, constructs, program, design, syntaxOption 2: programming language, programming languages, fundamentals, functional programming, language constructs, program design, language syntaxOption 3: …?Thanks for any advice you can s

Hi everyone,I’ve been trying to work out how I might find the API User ID for a user. I’ve tried hunting through the docs and the community here, but I suspect I’m searching using the wrong terms - what I’m trying to do is track down the API User ID from the user’s email address.The Edit User interface shows me the legacy UUID for the user, but not the API User ID.Does anyone have any insights? TIA!- zac.

When we are uploading a CSV user import file, what settings do we need to have in place or settings in the CSV so that existing users are updated, if changes are made, but not change their passwords? Thanks 

Hello guysPlease guide me, I created a Channel with 6 courses in itI set it up to be visualized only in one branchWhen test it:User “A” sees only 2 coursesUser “B and D” cant find the channel at all or any other channelUser “C” sees only 1 courseUser “E” sees 4 coursesetc... Q1: Do I need to enroll all users to these 6 courses previously ?Q2: WHy ??  Users B and D cant see any channel? How do I make users B and D visualize channels? Thank you, @lrnlab @lrodman @dklinger @Bfarkas    

Is there an easier way to re-assign courses without unassigning and re-enrolling them?Also, when doing so, does it keep the data from when they were enrolled previously?  

Seeing if anyone has been able to achieve this?We are using the wire transfer feature of the platform, but some of our transactions are going to be free because they either are:Employees using a coupon to receive our training for free Users selecting free courses from a learning plan that contains both free and paid elementsIn our workflow, someone still needs to go in an mark the transaction as paid even if the cost of for free.  Has anyone been able to automate marking the transactions with no cost as paid so that our users do not have to wait for an admin to mark it as paid?

I want to be able to disable the ecommerce cart for customers to purchase courses but still want customers to be able to use their coupons only. Is there a way to do that? 

Hi all — I’d love to hear best practices from the community regarding hidden training materials. We currently hide old versions of training materials and add new versions within a course. This will allow new users to only complete the visible materials without impacting current completion data.  The issue we’re bumping into is for learners who’ve already completed a training material before the new version was added, they will no longer show as 100% on their course progress. Example:Learner fully completes a course that contains a SCORM and Test Learner shows as 100% in course progress Admin needs to update the test so the previous test is now hidden and a new version is added to the course There’s still a total of 2 visible materials in the course  The learner who already completed the course will now show as 50% on course progress, even though their course status

“go to next course” does nothing, just refreshesI suspect this is by design and just poor wording/localization. Relo-103 would be the “next course”Still, looks great so far!I presume that grey background can be replaced WITHOUT css somewhere? 

I have a notification that needs to go to managers when their direct reports enrol to a course (ideally it would actually be a user has enrolled to ILT session but that’s currently not available).I want the email to read:Hi [manager_name],[direct_report] has enrolled to [course_name]Can I use the available short codes to achieve this? My understanding is that [first_name], [last_name] and [username] would all apply to the direct report?This will be a singular [direct_report] and [course_name] so not a digest type notification.Thanks!

Is there a limit to the amount of courses that can be put into a Learning Plan?

We are doing integration with Docebo and we need to mark a course in Docebo as completed. Im trying to post score at this end point: <doceboSite>learn/v1/lti/outcome  fowling this spec: https://www.imsglobal.org/spec/lti-bo/v1p1  with no success so far. If anyone managed to do it ?   

How to access NOTIFICATION audit trail data from 2021?  I need to pull the Audit trail for notifications for the last 12 months. I am running the Audit Trail report with 60 day timeframe since we can only do 90 Days at a time. I can only gather info from 2022 - nothing from 2021. Notifications Selected from Filter Settings: Notification has been created Notification has been updated Notification has been deleted