Scheduled Reporting Audits

Hello Docebo Community,

Hope you are doing great. Please provide any ideas regarding Scheduled Reporting Audit strategy acting as a safety net to catch SCORM tracking failures without forcing you to manually monitor live user sessions. Is this something that could work? Thank you for your time. 

Key Benefits of Scheduled Reporting Audits
•    Proactive Anomaly Detection: Identifies users stuck in "In Progress" status before they reach out to support or miss compliance deadlines.
•    Automated Data Delivery: Sends periodic reports (CSV or Excel) straight to admin email inboxes or SFTP servers.
•    Zero Learner Friction: Works silently in the background without affecting learner performance, opening pop-ups, or slowing down course execution.
•    SCORM Failure Isolation: Helps cross-reference spent time against completion status to distinguish between abandons and technical payload failures.

Instructions: Setting Up a SCORM Audit Report in Docebo
1.Navigate to Custom Reports:Admin Access Required.
Log into Docebo as a Superadmin or Power User with reporting permissions. Go to the Admin Menu (gear icon) and select Reports under the E-Learning section.
2.Create a New Custom Report:
Click Create Custom Report in the top right. Select Users - Courses as the report type (or Users - Training Objects to drill down directly into the Articulate Rise SCORM material level). Name it "SCORM Audit: Stuck / Failed Progress".
3.Configure Data Filters:
Under the Filters tab, narrow down the target dataset:
•    Enrollment Status: Select In Progress.
•    Courses: Select specific Articulate Rise courses or select all courses.
•    Time Spent / Progress Threshold: Add a filter for Time Spent > [Estimated Course Duration, e.g., 30–60 mins].
4.Select Data Columns to Display:
Under the View Options tab, include key columns that expose SCORM communication gaps:
•    User Name / Email
•    Course Name / Training Object Name
•    Enrollment Status
•    Course Progress Percentage
•    Score
•    Total Time Spent in Object / Course
•    First Access Date & Last Access Date
5.Schedule Automatic Delivery:
Navigate to the Schedule tab:
•    Enable Schedule this report.
•    Set the frequency (e.g., Daily at 7:00 AM or Weekly on Mondays).
•    Add admin/L&D support email addresses to receive the automatically attached file. Save the report.