Is this your first time visiting Docebo Community? Welcome! We’re super happy to have you here!
🔵 Let’s start off with a simple question: Why are we all here?
This community is built for anyone who hopes to use Docebo to achieve positive business outcomes. Whether it’s your first or your thousandth day using Docebo, there is something in the community for you. This community is filled with experts who are here to help you be successful and to answer your questions. You’ll find both others who can teach you and others you can teach.
This community is for everyone so please be sure to follow these important Community Guidelines as you interact in the community so we can continue to build an environment where everyone feels welcome!
Before we go on, please be sure your community account is fully activated. If you need any assistance, please check out this guide:
So what are you waiting for? Introduce yourself in our introductions thread and find out who else is here!
🚌 Next, hop on the bus and let’s take a quick tour.
If you look at the very top of the community from any page, you’ll see our mega menu. Let’s take a minute to dig into these a little more:
Discussions
Pretty self-explanatory, eh? Share best practices, ask questions, get answers, and get inspired. To learn more about all of the available discussion categories, please check out this guide. If you’re ready to create your first post (yay!), I highly recommend starting here:
Product
Everything related to Docebo Products lives in this drop-down. Here’s a quick snapshot of what’s included:
- Updates: we share a lot of information about our release in Docebo University and on the Product Updates page of our Knowledge Base, but we understand that it can be difficult to keep up with. On the community Product Updates page, you can expect to find posts for all of our releases as well as important product update information. Best of all, you can subscribe to this page so you are notified as soon as a new update is posted.
Subscribe to Product Updates so you never miss an update!
- Discussions: this is the direct link to all of our Product Discussions, including all sub-categories.
- Feature Roadmap*: take a look at what our team is working on and leave your feedback.
- Ideas Portal*: if you have an idea that’s not in our roadmap or already exists as an idea in our portal, this is where you submit brand new ideas.
- Best Practice Guides: these guides are filled with advice and resources for your success that come straight from some of Docebo’s best and brightest. They’re designed to invite conversations and suggestions and are driven more by user experience rather than by product line, unlike our Knowledge Base.
- Knowledge Base: this is the support portal for Docebo. You can think of the Docebo Knowledge Base like Ikea instructions for Docebo products, only the pictures are better, they’re better written, the names make more sense, and it’s technology, not furniture (ok, maybe don’t think Ikea instructions, but I really thought that analogy was going to have legs).
- System Status: this is the direct link to our active system status. be sure to subscribe!
*only available to registered members
Events
Here you can see all of the events happening around Docebo, especially everything Inspire! You can also view upcoming and previous events. If you missed an online event, don’t worry! Most past online events are updated with a link to the on-demand version so you can watch any time.
Groups
Whereas Discussions are organized around types of questions our members might ask, groups are organized by types of people (i.e. Industry, Region, Use Case, Role, etc.) Have an idea for a group that you think could help the community? Let us know by following these steps.
Weekly Roundup
This roundup is an exclusive VIP perk for registered community members only and provides a quick recap of all the happenings in the community from Fridays to Thursdays. Check out this post for more details:
🔒 Don’t miss out! If you aren’t registered yet, create your account in seconds to unlock the roundup and join the conversations!
Maetsros
A direct link to the information page and sign up form for our customer advocacy program, Docebo Maestros.
Docebo University
If you don’t know by now, we’ll forgive you, but you should really do yourself a favor and check out our University. It contains a variety of courses that will help you become a Docebo expert so that you can return to this community with a wealth of knowledge to share with the world.
🏁 Now that you’ve had a tour, you might want to:
- Learn how to ask questions the right way with our 5 tips to ask questions the right way
- Browse our Discussion Categories and share anything that inspires you
- Create your first post!
We’re so excited to have you here!
Any questions, let us know below 👇
