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How to blank out a Direct Manager field via CSV

  • Jan 30, 2024 2:53 PM UTC
  • 3 replies
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sjennings78
Guide III
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Has anyone figured out how to blank out the Direct Manager field for a user via CSV?  I have a subset of users that previously had a Direct Manager assigned on their profile but they no longer need one assigned.  I have tried leaving that field blank on the CSV file, but it did not update the field - it just ignores the blank fields and leaves the Direct Manager in place.

Best answer by lrnlab

We created a profile called, “No Manager” and updated users with CSV using that profile. + as a matter of record, we also added the previous manager’s name to a custom field (for easy reference post change).

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    3 replies

    lrnlab
    Hero III
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    • lrnlab
    • Hero III
    • Answer
    • Jan 30, 2024 3:23 PM UTC

    We created a profile called, “No Manager” and updated users with CSV using that profile. + as a matter of record, we also added the previous manager’s name to a custom field (for easy reference post change).

      JKolodner
      Guide I
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      • JKolodner
      • Guide I
      • Jan 31, 2024 3:30 PM UTC

      I like @lrnlab ‘s suggestion since you would be able to also see/pull a list of all the people who “report” to “No Manager” to validate your knowledge in the future.

      Jen Kolodner
      Influencer I
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      • dorseyrn
      • Influencer I
      • Jan 9, 2025 3:25 PM UTC

      Hi, were you able to figure this out? Id like to update a manager field to blank via CSV as well. I do not want to create a separate “no manager” profile. I just want that field to be blank for certain individuals. 

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