Skip to main content
Best Answer

Inactive Branch leader and users

  • Oct 23, 2024 8:30 PM UTC
  • 3 replies
  • 152 views

lvaccaro
Novice I

I have our branches set up by our senior leadership. Our CPO resigned but there are still inactive users in her branch so I cannot delete her branch. What is the best practice for deleting a branch with inactive users. Do you create an inactive branch and move them Inactive users over?

Best answer by lrnlab

Agree. you kind of answered your own question. Since a branch cannot be deleted if there are users attached to it (active or not), you will need to move those users to another branch before you can delete it.

View original

3 replies

sigamoline
Novice III
Forum|alt.badge.img+1
  • Novice III
  • Oct 24, 2024 10:52 AM UTC

Hi @lvaccaro ,

We created an “Obsolete” branch. We remove inactive users from their current branch and move them to the “Obsolete” branch. That works well for us.


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • Answer
  • Oct 24, 2024 1:27 PM UTC

Agree. you kind of answered your own question. Since a branch cannot be deleted if there are users attached to it (active or not), you will need to move those users to another branch before you can delete it.


lvaccaro
Novice I
  • Author
  • Novice I
  • Oct 28, 2024 12:59 PM UTC

Thanks for your feedback! I will go ahead with that suggestion.