Users, Groups & Enrollments

Hello! My platform pulls in user data from our HR system, which we use to automate group assignment.Is it possible to create group conditions based on null, blank, or empty values? By default, the system doesn’t allow it, but if wonder if there is a sneaky workaround for this. Our contractors are entered into our system with null values. If I can create conditions based on null values than I could create groups to separate contractors and everyone else.Assign to contractor group if X field is equal to null. Assign to everyone else group if X field is not equal to null.

We want to create an open directory, so that our users can search through the current student list and get information. Obviously people would opt in to what they want to share. Has anyone done anything like this? Or have you integrated an outside program into docebo to make this possible? 

In our current project we have some optional ILTs. Some users may find it useful to attend sessions again after they’ve already completed one. Once they completed one session I want them to see all options again right away without having to click “Change session”Is it possible to auto-unenroll users from ILT sessions so they see the same thing as before they’ve enrolled into a session for the first time?

Where do I find the printable list of usernames and passwords? 

Since the latest software update, my power users have noticed that they cannot see the user activity of learners who have signed up for their courses, when previously they could.Here's the use case: The instructor for an ILT course wants to verify that a learner in the session has completed the recommended eLearning prior to being in the ILT. The instructor is assigned the branch that holds all users on the platform. I also have Groups assigned to the instructor that identify all the users. This was sufficient to allow them to check the users' activity, however it appears not to be the case. I've checked the KB article on the subject, which was recently updated, but it doesn't explicitly address this. It appears that the alternative is to assign all users to that person, but that is not sustainable given that new users are created everyday and the User resource only allows individuals to be assigned, not Groups or branches. As I said, I made no changes to the resource settings and this

Is there a way to show only the playlists that are active in a Channel at the admin level?We have a channel for new hires with resources that are not required but may be helpful to them. There are about 20 links, which I have organized and categorized into more structured playlists. It would be amazing if the only thing that was visible for the user was the playlists and not the playlists + each piece of content. I know that at the user level, they can hide any piece of content in a channel, but is there a way at the admin level to “hide” the individual pieces of content and only have the playlists visible?  

We are new to Docebo. We use a csv bulk load to import users. We need to manage adding new employees and deactivating terminated employees. We thought creating a group of all users “except” those with an additional field = “Term” AND selecting the “deactivate users who leave this group” would be the easiest way to deactivate our employees no longer with the company.Two issues:How do you get a report of deactivations?How do you use a group to filter the Users page so that you can select the users and apply a bulk action like deactivation using the option in lower right area of the screen?Seems like this should be basic functionality, but not finding it.Help?Thanks!Eric

I’m working on establishing some use cases for My Teams to utilize for our organization however I seem to have run into a serious problem. Last week when I was establishing and setting up a test group to verify that managers can view down the my team chart to view and enroll team members under their direct reports. At that time, it worked and I was able to create up to 3 levels of view (ie Manager > assistant manager > lead supervisor) where the Manager was able to view all users under each manager under them and so on. Today, however, something broke and I am at my absolute wits end. No when I log in as Manager and go to My Team I can see my direct reports (aka the Assistant Manager) however I can no longer see any team members below who report to the assistant manager.When I log into Assistant Manager, though, and go to My Team, I can in fact see that there are members assigned.  Any advice? 

Hey everyone! New customer here, glad to be a part of the community!We need learners to be able to self-unenroll from courses/Learning Plans that they personally enrolled in - but prevent them from unenrolling in courses/LPs that were either assigned by their manager or by an admin. Is it possible to customize self-unenrollment to meet the need in the scenario above?(Or, is this how it already works and I am just unaware?) Thanks!Ryan 

Is there a way to auto assign power users resources based on branch? and a way to up date power user branches if they change branch location?

Hi Community,Hope everyone’s doing well! I wonder whether I was the only one to assume that with the new Archiving Enrollments feature it would be linked to Certifications & Re-training - meaning, that the process would be, linked between the two?Looks like this is something new that allows us to archive enrollment and re-enroll user to the same course or archive and unenroll - but manually. However we still have to track the certifications (1 year, 3 year etc.) ourselves.Soo, we are kind of still left with the Certifications/Retraining app then and being unable to renew them automatically (without completely erasing the enrollments). What are your thoughts on this feature and how do you plan to use it in sync with the Retraining app? 

Hi EveryoneWhen signing up to the LMS we also signed up to the Go1 Library of e-learning as we want our employees to have access to as much learning as possible for self-development/career progression purposes.  We therefore have two course catalogues:  one which contains all the training that is recognised by the employer as absolute requirements and the Go1 library/catoalogue.Line managers are able to enroll their team members on e-learning that is listed in the employer course catalogue but they if they have found a useful course in the Go1 catalogue they cannot access it to enroll their team on it. Is anyone else out there also using the Go1 Library and have this problem and if so have you managed to find a way round this so that the manager can enroll their team without having to contact the LMS administrator?Many thanks

As the title says, I have an issue where Managers or Team Leads in my organization will have this option “unchecked” in their User Profile: I have to go in and check this box, and click Update, every now and then for several users, but only after I’m notified it happened. When I turn it on, it does automatically populate “Users” that report to them so I’m not concerned about having to fill that out, it’s just annoying because it removes the “My Team” option from their menu in the LMS. Has anyone else encountered this and figured out how to get it to stay on?

How does a supervisor assign a course to their employees?For example, I search for a course in the catalog, and I can enroll, but I don’t see how to choose members of my team to assign it to them.Any links to supervisor/people manager functionality is appreciated.

Learning administration - is there a way to see how learners have gotten enrolled in trainings?self enroll administratively via groups and enrollment rulesTIA!

I received an email this morning about a new dashboard that’s coming on 2023-06-28: the Docebo Usage Dashboard. There will also be a change in how monthly active users (MAU) will be calculated. Docebo understands that showing the ROI for learning is more important than ever. That's why we’re excited to announce that on June 28, 2023, we are launching the Docebo Usage Dashboard, which will replace the current Active Users report on your platform.The Docebo Usage Dashboard will give you clear insight into learner engagement. With this new capability, you can make better decisions on improving learner engagement, optimizing content, and maximizing your value from Docebo.Along with the launch of the new dashboard, Docebo is also updating how Monthly Active Users are calculated in the system. Previously, activity within an Instructor-Led Training (ILT) course was not counted toward Monthly Active Users. Beginning on June 28, 2023, activity within ILT courses will be counted toward Monthly A

We need to assign New Hires a specific harassment course based on where the user is located at (State). Since there is only 10 values allowed when you create a group, do I have to create multiple groups? I wish that groups had a filter option like: is or is not.Please let me know how you would handle this situation.Thanks!

I’m interested to hear ideas on how or if this type of idea is possible. I have read through several resources but so far haven’t found exactly what I need:Concept: Housing user performance information within the user profile as an additional field (potentially) that is invisible to the user but visible to their direct supervisor (not all supervisors).Some ways I thought about doing this:Additional field with the file uploaded to the user profile that’s invisible -- BUT this would make it visible only to superadmins and therefore their direct supervisors would not be able to view the field.  Some type of sub branching -- I think this will likely be my best bet but I’m having trouble wrapping my head around it and determining the best way to go about it without causing serious nesting situations that could become out of the control in the future. To clarify - the performance information I would like to include would be a file that is filled in throughout the training process to determin

Hi everyone,Is there any way for a user to access information about their manager, such as the manager's name, in the Docebo platform? Currently, it appears that only the manager has visibility of their team members. However, I am interested in finding out if team members have any access, even if limited, to at least view the name of their manager.

I am wondering if I am missing something or if there is a limitation here. I am trying to create a group where we need everyone with field Company = 20   and Job ID field = is equal to any of a list of 100. Because of the way this is setup I can’t figure out a way to use one group. I have to create 10 groups with 10 job ids. Is there a better way to do this?   

I have courses that will be consumed at multiple organizations, each with their own timelines/expectations for due dates. Some will be relative (3 months from enrollment), some will be absolute (12/31/2023). How can I have different due dates for the same courses depending on the user? I would like to handle this using enrollment rules.From what I can tell, the dates are all course-specific, but I can’t believe that there isn’t a request for the same course to have different due dates depending on the learner user. We are not using Manager/Team member functionality. Thank you!  

Hi! I am working with the help desk and they also suggest I start the conversation here  -  Has anyone that uploads their users via CSV experienced the workflow not reactivating re-hires? For example, a user profile is inactive, but on the CSV as active (with same username, and the setting checked off to update information, and active = yes), but the profile is not being reactivated. 

Hi there,I’m searching, i’m searching but I can’t find a solution ^^ We have some instructors who need to access to Learning Impact reports, so I have created a PU for Instructors and assigned to each PU their courses (for eg. Instructor 1 : Course 1, Course 2...)… but when I try to connect as Instructor 1, I can’t find “Course 1” in the tabs “Consolidated report” when I add a filter…I have a list of courses but don’t know why I see those courses :/ Is there a way to give access to learning impact consolidated reports only for instructor’s courses ?Thank you !CG

Hello Docebo Community,I’m experience issues with Group/Audience. I created a non auto group and enroll users manually. The users are present on the group member page but not in the user personal summary page. Is anyone else experiencing this issue?

We have a sweeping audience covering customers. partners and employees, and thus we have multiple superadmins to wrangle it all. Also some critical activities are still not available to Power Users - so we have to grant superadmin access to the owners of said activities.So why is it that only one of us can see the Usage Dashboard (this was also the case for the previous Active User report)? How can I make sure all of my superadmins can access this dashboard? Or at the very least, how do I determine which superadmin gets the lone access?