Learn & Share

Hi everyone!  Thank you for your help. So I’ve begun to set up my learning plan (hybrid elearning and ILT) --and to also create groups (cohorts) and add them to the learning plan.  I have two questionsEach cohort will be assigned to a specific time slot for the ILT---within the learning plan for the ILTs will I be able to assign the group to that time slot automatically? In terms of reporting analytics for learning plans---how would this look like or work with groups assigned to learning plans? Would the reporting analytics give an overview of all groups and am i also able to filter the analytics to individual groups?Thank you! 

Hi everyone - I know as we get creative, folks support their own approach with posing to people what content they have due in a queue.And - that’s great….we have been supporting the tasks widget for years and are at a place where people are used to nuance.Now we are finding that we are walking a tenuous line as we balance the fact that once a course goes beyond its validity dates? It is removed from the deadlines portion of the task list.So I wanted to see - how do you all manage around this Docebo-ism? Cant call it a bug. Its a “Docebo” thing.A better state/behavior is that anything that reaches the Deadlines portion and is given a soft deadline in the task widget is not removed until the learner has completed it. 

Hello Docebo Guru’s!I have a facilitator who has uploaded a video, post VILT session, for enrolled users to view for credit or review. The session/event used a custom TEAMS URL, and a PPT was used through the session and was a seamless event with no issues.  Once the recordings were uploaded, it was realized that where an embedded video (using a link to MS Stream) was played, it just showed a blank visual with no audio in the recording.  Has anyone experienced, or are there known issues regarding embedded/linked videos in PPT’s not playing for the audience watching the recording of the session? Thanks in advance for any help!  

Hi all, Happy New Year.I’ve got a colleague that wants to run some contests for his users. i’ve been playing around with the different features, but I’m unable to get any sense of individual or aggregate progress. I was hoping to see information regarding how much progress I have made, my score compared to the average or other similar details but all I can see is whether I’ve started or not.Do I have to somehow link this to a leaderboard? Even as an administrator, if I click on the contest all I get is very broad details about how I had set up the contest. According to the help page I read (https://help.docebo.com/hc/en-us/articles/360020083520-Activating-and-Managing-the-Gamification-App#01H81ZDM0WS2VCDFWRJB9KY6Z9), I should see details about current leaders if I click on the

Is there any way to retrieve a deleted Forum discussion?

Hello, I don’t understand why but all course seems to now be showing in all our users catalogs, i usually added branch to catalogs to make sure they were only visible to them and it seemed to work perfectly. I don’t know why now (I can’t tell when the issue started) but this seems to be broken and all course are in the catalogs of my users. Anyone can help?

Is there a way to provide access to the items in the file repository course widget before someone enrolls? Or if not there, is there a way for a user to access documents before they have to enroll other than demo material - which is limited in size and number if we have more than 1 item in the file repository widget? I see the course description and the content in the course as options to view before enrolling. Thanks in advance for your help.

I don’t think there is - but does anyone know of a way to get a report automated based on the purchase of a course or learning plan?So it would be similar to a notification, but it would be the actual report that is typically generated from the report section.

Here’s some sample outputs from https://chat.openai.com/ . They end up being very similar, has anyone had luck getting more varied outputs, perhaps with a different AI? Also obviously I can’t use the one-on-one copy for video courses. As open-sourced AI tools get better this year, I’d love to see “generate description from title” and “generate thumbnail from title” built in to Docebo. write a description for a course named "Improve your Time Management Skills with Debbie Maier""Improve your Time Management Skills with Debbie Maier" is a course designed to help individuals learn effective strategies for managing their time and increasing productivity. Led by experienced time management coach Debbie Maier, this course will provide participants with practical t

Hello colleagues!Happy new year, wishing you all health and happiness, in what is my least favourite time of year, mostly because sideways rain is not favourite!We’re currently looking at ways we can improve our engagement with leadership in our organisation and I would love to hear any suggestions, experiences or ideas you have in this area, either using the LMS or (shockingly) using other digital platforms - we currently use MS 365 inclusing Yammer aka Viva Engage internally.All suggestions/stories welcome as at present we’re at a very broad exploratory phase and all information is useful.

Hello fellow Docebo members,Is anyone having issues with non courses content in channels? All of the PDF, Excel, Videos, & Files content in our channels imported by the channel experts are all gone. The expert setting is also not available under the channel’s property page.I hope I’m not the only one starting the New Year with a scare.

At our company, external compliance training is a big part of what we do.  In fact, it’s so important to us, that we’re currently using a second LMS called “SetSafety” to manage our health and safety training needs, which is an administrative burden and confusing for employees to be having to use two systems.  This is why we’re asking for help!  We really want to have a single vendor solution with Docebo, but we haven’t been able to come up with a viable Docebo-only solution to date. What do you do for assigning and tracking external compliance training?  Is there a possible set up or solution we’re not seeing?  Our Compliance Training Use Case We need to be able to:Assign external training by Group or by User (external training examples: 3rd party classroom-based training such as Energy Safety Canada’s hands-on Fall Protection course or a WorkSafe BC First Aid Certificate) - we have approx. 60 of these courses that

Hello everyone! I’m a relatively new user, trying to set up a platform where I can sell multiple different subscription plans. Unfortunately, when I have more than one plan on offer, the built-in subscription plans page will not properly display them when you view the page on a mobile browser (screenshot attached below).  Has anyone else had this problem, and have you found a solution? Is there some custom CSS I could apply to make the page usable on a mobile browser? Or a simple option for building an alternative page in the platform to display and sell subscription options? I would appreciate any insights you all may have. I have tried to wrangle it with CSS, but I haven’t had much luck. Thanks! 

Hi everyone, I am looking for a solution within Docebo to close enrollment changes to a session 24 hours before an event begins.We currently use the automatic waitlist function for our ILT courses. The issue with last minute enrollment changes, is the skewing of our absence records. If a user is unenrolled within 24 hours that does not always give enough time for someone off the waitlist to be properly notified. Does Docebo have a solution for closing classes or have you found something that meets this need?

Every time I load a manual certification for user(s), I am prompted with a little box telling me “Some of the selected users have an assigned certification. By proceeding, the existing certification will be renewed with the new information.”I find myself having to exit the Award Users screen and then manually check for any duplicate entries. EVERY time it is false. Can this be corrected? The certifications we are tracking in Docebo are very important and I can’t have a renewal entered if something isn’t actually meant to be renewed.Why does it warn that a user has an existing certification when they don’t? To note, they have never had a certification, not an ‘old’ certification or even a completely different certification.  

I get a lot of complaints from supervisors regarding our platform because they can’t find a single location to view all the trainings their team is enrolled in. We are a Financial Institution; our Branch Managers often supervise 4-9 people and need to keep track of their trainings for coverage issues. I have set up reports and shown them how to run on-demand, but they don’t love this option! How are you doing this for your teams? Any suggestions? Bonus points if your answer is in calendar form and you send me screenshots! 

We are relatively new docebo customers are my organization and we have so far set up lots of catalogs. We are beginning a rollout process for the discover, coach, & share features, and we keep coming across a question that we can’t seem to solve.How do you choose when you should use a catalog vs a channel?Channels seem to be just like catalogs except with additional features. Are channels always better? The thought process you would go through to decide is unclear to me, so I’m coming to you. How do you decide if a topic or group of trainings is a catalog or a channel?

Hello All CSS experts...I have been using a CSS to auto expand but after the update, it no longer works. Any ideas?/* Auto-expand table of contents in courses with folders and hide down arrow */.chapters tree-view{    display: flex !important;}em.zmdi-chevron-down{    visibility: hidden;}/** Hide the Header Bar **/#doc-layout-title-bar {    display: none;}

Is there any way to know what type of SCORM files course has from the central repository, course management table, or anywhere?  It would be great to be able to run a report that would give us the type of SCORM package in a course (ie: SCORM 2004, SCORM 1.2)?

Hi!I’m Sarah and I am using Docebo since 7 months. I have an issue with the screen recorder tool available in Docebo. When you create a training material you have the possiblity to upload an existing video or record one. I often use the screen recorder to create screencasts. It is very useful as there is and editing tool you can use just before downloading the video to your training materiel. My issue is sometimes it does not work properly and the video cannot be uploaded. Clicking on upload, the encoding works fine but then it stops when it should upload the video. I have been told to clear the cache but it did not change anything.Have you ever faced this same issue? Another concern is the fact that the video is not saved. We are not able to recover the content created. So the work is completely lost. I wish Docebo could find a way to save the content, maybe as a draft, in the platform or localy in the computer. If you have any solutions or workaround I

We have some specifications that require that our email addresses follow a specific pattern. We just noticed that a few of our users have gone into their profiles and changed their emails. Is there any way we can lock down profiles so users can’t change them?

Has anyone had an instance of a Branded Mobile App user getting stuck in offline mode? I tested two devices today in offline mode and both users cannot go back online.  For one of the devices I deleted the app completely and restarted the phone then redownloaded the app and it still will not go online.  My user can login on a mobile phone not through the app. And can login through GoLearn. It’s only the Branded Mobile App but it is happening with multiple users… Is there any ideas why this is happening? 

TL;DR I’d like to request a feature to support Hotjar - https://help.hotjar.com/hc/en-us/articles/360000799813-Introduction-to-Hotjar-Demo Hello. In my company we have a Hotjar account set up for some portals, and this is very helpful to understand our customers behavior, drive adoption, etc. So, I’ve created a Hotjar account for our Docebo portal, but later I was informed that Docebo doesn’t support Hotjar.So, I was advise to create a feature request in the ideas portal, which I hope is here, because it’s not clear to me where this is.Thank you Andrea

We have setup the new content in channel you follow notification.  This is firing off daily.  However, I am noticing that each day I get a listing of the same “new” content.  At what point is content no longer “new” and then drops off the digest email?

Hey hey, I couldn’t find this issue anywhere but I know it has been done by some organizations.So here goes, I want to break out of the boundaries set by the HTML widget. Specifically, I would like to get to 100% width on the page to help create clearer sections of the pages. Hopefully the screenshots below will help illustrate what I’m asking about. Anybody figured this out and I willing to share?