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5585 Posts

mdbabinNovice I

posted in Product Q&A

How do I choose the best keywords to yield the best content search results?

Hi Docebo Community!My organization uses Docebo as our primary LMS for internal and customer-facing training content. When we publish elearning content, using Articulate Storyline, we have to option to enter keywords that, presumably, will aid our learners in finding the content.I wonder if Docebo (or the community) has any best practices to recommend for choosing keywords and how they should be formatted.For example, if I have a course on fundamentals of programming languages, which approach to my keywords list would be better, or is there an option 3 I’m not seeing?Option 1: programming, language, languages, fundamental, fundamentals, functional, constructs, program, design, syntaxOption 2: programming language, programming languages, fundamentals, functional programming, language constructs, program design, language syntaxOption 3: …?Thanks for any advice you can share!

learnwithzacNovice I

posted in Product Q&A

Finding the API User ID for a given user

Hi everyone,I’ve been trying to work out how I might find the API User ID for a user. I’ve tried hunting through the docs and the community here, but I suspect I’m searching using the wrong terms - what I’m trying to do is track down the API User ID from the user’s email address.The Edit User interface shows me the legacy UUID for the user, but not the API User ID.Does anyone have any insights? TIA!- zac.

rmonteeNewcomer

asked in Product Q&A

When we are uploading a CSV user import file, what settings do we need to have in place or settings in the CSV so that existing users are updated, if changes are made, but not change their passwords? Thanks

IsramInfluencer III

asked in Product Q&A

Channel Content visualization- Please guide me

Hello guysPlease guide me, I created a Channel with 6 courses in itI set it up to be visualized only in one branchWhen test it:User “A” sees only 2 coursesUser “B and D” cant find the channel at all or any other channelUser “C” sees only 1 courseUser “E” sees 4 coursesetc... Q1: Do I need to enroll all users to these 6 courses previously ?Q2: WHy ?? Users B and D cant see any channel? How do I make users B and D visualize channels? Thank you, @lrnlab @lrodman @dklinger @Bfarkas

khorneNewcomer

asked in Product Q&A

Re-Assigning Courses

Is there an easier way to re-assign courses without unassigning and re-enrolling them?Also, when doing so, does it keep the data from when they were enrolled previously?

Annarose.PetersonHero III

asked in Product Q&A

Automatically marking Transactions Paid?

Seeing if anyone has been able to achieve this?We are using the wire transfer feature of the platform, but some of our transactions are going to be free because they either are:Employees using a coupon to receive our training for free Users selecting free courses from a learning plan that contains both free and paid elementsIn our workflow, someone still needs to go in an mark the transaction as paid even if the cost of for free. Has anyone been able to automate marking the transactions with no cost as paid so that our users do not have to wait for an admin to mark it as paid?

jenhanNovice III

asked in Product Q&A

Close ecommerce keep coupon open

I want to be able to disable the ecommerce cart for customers to purchase courses but still want customers to be able to use their coupons only. Is there a way to do that?

DavinatNovice II

posted in Product Q&A

Hidden Training Materials - Impacting course progress

Hi all — I’d love to hear best practices from the community regarding hidden training materials. We currently hide old versions of training materials and add new versions within a course. This will allow new users to only complete the visible materials without impacting current completion data. The issue we’re bumping into is for learners who’ve already completed a training material before the new version was added, they will no longer show as 100% on their course progress. Example:Learner fully completes a course that contains a SCORM and Test Learner shows as 100% in course progress Admin needs to update the test so the previous test is now hidden and a new version is added to the course There’s still a total of 2 visible materials in the course The learner who already completed the course will now show as 50% on course progress, even though their course status will show as completed Please note: the learner does not need to retake the test Any new learners going through the course

lrodmanGuide II

asked in Product Q&A

New course player - LP player - "bugged" next course?

“go to next course” does nothing, just refreshesI suspect this is by design and just poor wording/localization. Relo-103 would be the “next course”Still, looks great so far!I presume that grey background can be replaced WITHOUT css somewhere?

laura.lawsNovice II

asked in Product Q&A

Notification to managers: User has enrolled in a course Shortcodes

I have a notification that needs to go to managers when their direct reports enrol to a course (ideally it would actually be a user has enrolled to ILT session but that’s currently not available).I want the email to read:Hi [manager_name],[direct_report] has enrolled to [course_name]Can I use the available short codes to achieve this? My understanding is that [first_name], [last_name] and [username] would all apply to the direct report?This will be a singular [direct_report] and [course_name] so not a digest type notification.Thanks!

kimbrownNewcomer

asked in Product Q&A

Maximum Courses in a Learning Plan

Is there a limit to the amount of courses that can be put into a Learning Plan?

dnavushtanovNewcomer

asked in Product Q&A

How to send feedback from third party back to Docebo?

We are doing integration with Docebo and we need to mark a course in Docebo as completed. Im trying to post score at this end point: <doceboSite>learn/v1/lti/outcome fowling this spec: https://www.imsglobal.org/spec/lti-bo/v1p1 with no success so far. If anyone managed to do it ?

maricela.jimenezContributor I

asked in Product Tips & Tricks

Audit Trail - Notifications

How to access NOTIFICATION audit trail data from 2021? I need to pull the Audit trail for notifications for the last 12 months. I am running the Audit Trail report with 60 day timeframe since we can only do 90 Days at a time. I can only gather info from 2022 - nothing from 2021. Notifications Selected from Filter Settings: Notification has been created Notification has been updated Notification has been deleted

mwilliamsNovice II

asked in Product Tips & Tricks

Trello integration?

Hi everyone, Is there an integration with Trello project management software that anyone has used?

dklingerHero III

posted in Let's Talk Shop

Articulate Reach 360 - First gut reaction

Seems like Articulate keeps trying to make its way into the learning management business with the announcement of another new product, Reach 360.My only note to early adopters? This may/may not be a good sign for Articulate in the LMS domain. Consider that they also have Rise.com as a product.Now that happens to align with the other wildly popular mid-level rapid development elearning product - Adobe has had Captivate Prime for years now. I have heard positive things about both Rise.com and Captivate Prime? But both are young in the LMS category.What I find intriguing is the approach of the ad campaign - let our new tool compliment your learning management system.Anywho - I am not affiliated with these companies in anyway. I have been a consumer of both tools that support making great elearning come to life. I figure get a discussion brewin.

Jaime WeatheringtonNewcomer

asked in Product Q&A

"Privacy Policy Must be Accepted" Option OFF: Does this inhibit access to Docebo?

Does turning off this notification inhibit user access to the portal in any way? We use SSO DUO for logging into our portal and I believe this option is in place for our organization to require users to click on it upon login IF that is a feature we want to use. Am I correct?

Deb CourseyNewcomer

asked in Product Q&A

Enrollment Record?

Is there a report that can be run that will show who enrolled users in a specific course?

xzbdnContributor I

asked in Product Q&A

"Discover how to improve your skills" popup doesn't work for some users

Hi,Some of our learners have reported that when they first log into Docebo, the “Discover how to improve your skills” popup doesn’t work for them. When they are at step 2 “Set your skills”, nothing works except for the the “cancel” button (attached image above). I tried to reproduce the problem as a superadmin. The popup looks fine to me (image below). I checked the “skill management” settings, nothing segregates users. What could possibly be the reason that it doesn’t work for some of them? Thank you!

rmonteeNewcomer

asked in Product Q&A

Branch Reporting

I’m running into issues with the Branch Reporting. When I run it as the SuperAdmin, I get the “donut” Performance by branch to work as well as the data at the bottom with Sub-Branches showing the correct numbers of Enrolled, Completed, etc…When I login as one of the powerusers, I don’t get the “donut” data and the bottom only shows number of users, not other data is populated. We are trying to run reporting based on the following:VP, HR, Training Manager - See all districts, sites and employeesDistrict Manager -See their sites and employeesSites - See their employees.I’ve tried everything I can think of can’t get it to work correctly.Ideas?

MazHelper II

asked in Product Q&A

Which LP was enrolment done through?

I have a course. This course is included in multiple learning plans.I need to unenrol a user from said course.This particular user subscribed to this course through a learning plan - therefore Docebo won’t let me unenrol them from the course directly. I don’t know which LP they enrolled from…. Indeed, it could be more than one! How can I find out which it was? Is there a more elegant way to remove said user from this course than brute force unenrolling them from the learning plans?

dave.cerroneHelper I

asked in Product Q&A

Ability to manually set a learner's "Course First Access Date" when editing a course enrollment

Hi, I'm wondering if there is a way to set a user's "Course First Access Date" for a course when manually editing a course enrollment to "In Progress" or "Completed" for a learner.I noticed when manually editing an enrollment for a learning the "Course First Access Date" is not populated in reporting. I can understand why by default this would not update on the user record as it could be potentially tied to our “monthly active user” count. We have a potential scenario where we may need migrate user status “In Progress” and “Completed” to a new course version. For our reporting and tracking purposes we also need to migrate the "Course First Access Date" for each record. Does anyone know if this is possible either thru the UI, the API, or with Docebo’s assistance?Thanks,Dave

C0PanaSNovice II

asked in Product Q&A

Need to create an ILT that needs to be blended, classroom and virtual at the same time.

Has anyone had a need to create several ILT sessions which are classroom and virtual at the same time/and date? I saw the Session/Event for Blended July 2022. When creating, I’m not seeing where the learner can select classroom or virtual. What about best practices for blended on notifications. Thank you for any assistance.

joymiegarciaNovice I

posted in Product Q&A

Making gamification interactive

Has anyone tried incorporating interactive minigames into the platform as a motivational tool? If so, how did you go about it? How do you reward people for participating? I’d like to hear your ideas. 😊

ChristinaCNovice II

asked in Product Q&A

Self-enrolling in a learning plan often fails

I send out self-enrollment links to learners that enable them to register in the platform AND be automatically enrolled in a learning plan in one step.In the learning plan, the option to enable self-enrollment links for this learning plan is ticked ON and that is the link I send out.In the Advanced settings, I have enabled Free self-registration and require that users enter a branch code manually.I’m using this method for three different learning plans and every time I send out the links, I’d say 3 in 10 users find that they can successfully register but land on the catalogue page to a message “oops, there’s nothing to see here”. So the enrollment into the learning plan is failing.Sometimes logging out and back in will make the courses in the learning plan appear, other times they have to contact me for help and I manually enroll them.We don’t have the same problem when allowing self-registration to just a single course.Does anyone else experience this problem? Or is there a better way

dklingerHero III

asked in Let's Talk Shop

Anyone work with image hotspot questions?

We are getting feedback that a question is harder than expected. We take that as a reason to improve and we need to refactor/rethink out our instructions.For folks that play the SCORM game - is there a sample text that you use with an image hotspot interaction? Any additions would be appreciated.

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