Learn & Share

We have some specifications that require that our email addresses follow a specific pattern. We just noticed that a few of our users have gone into their profiles and changed their emails. Is there any way we can lock down profiles so users can’t change them?

Has anyone had an instance of a Branded Mobile App user getting stuck in offline mode? I tested two devices today in offline mode and both users cannot go back online.  For one of the devices I deleted the app completely and restarted the phone then redownloaded the app and it still will not go online.  My user can login on a mobile phone not through the app. And can login through GoLearn. It’s only the Branded Mobile App but it is happening with multiple users… Is there any ideas why this is happening? 

TL;DR I’d like to request a feature to support Hotjar - https://help.hotjar.com/hc/en-us/articles/360000799813-Introduction-to-Hotjar-Demo Hello. In my company we have a Hotjar account set up for some portals, and this is very helpful to understand our customers behavior, drive adoption, etc. So, I’ve created a Hotjar account for our Docebo portal, but later I was informed that Docebo doesn’t support Hotjar.So, I was advise to create a feature request in the ideas portal, which I hope is here, because it’s not clear to me where this is.Thank you Andrea

We have setup the new content in channel you follow notification.  This is firing off daily.  However, I am noticing that each day I get a listing of the same “new” content.  At what point is content no longer “new” and then drops off the digest email?

Hey hey, I couldn’t find this issue anywhere but I know it has been done by some organizations.So here goes, I want to break out of the boundaries set by the HTML widget. Specifically, I would like to get to 100% width on the page to help create clearer sections of the pages. Hopefully the screenshots below will help illustrate what I’m asking about. Anybody figured this out and I willing to share?

Question. I have created an HTML training material and inserted an iframe to this URL https://docs.imanage.com/cloud/work-web-help/en-US/iManage_Work_Help.html. What is happening now is that the iframe is loading fine but once you click around in the iframe it opens to the website and you leave our Docebo site. Is there a way to make the iframe, once they click on it, open in a new tab so we don't lose/have to navigate and re-log back into our Docebo site? Thank you in advance for your help.

Hello Community,We are trying to hide the option “Manage Users via CSV" using CSS for admin view using CSS?Does anyone know or have CSS to hide this option on the User Management page?  

I’ve noticed that when making an API call to update a session event at https://{mydomain}.docebosaas.com/course/v1/events/{event_id}, I’m unable to set the {webinar_tool} to “custom”. The API sends back an error: “invalid webinar tool”. When running a GET against the same event, the JSON reads the webinar tool as “custom” and all documentation I’ve read, including in the API browser suggests I should be able to set it to “custom” as a string. Is this a bug? Any advice on how I can set the webinar tool to Custom via the Events API? Thanks!

Hi thereI’m trying to add more infromation to a report for the whole enrolled users to a specific coursethe first step was something like thisGET{url_root}learn/v1/courses/report?page={k}&idCourse={id_course}&page_size= xxAwesome! I have my usernames listthe response has only these parameters{"username":"qqq","first_name":"pppp","last_name":"pppp","status":"0","enrollment_date":"2021-11-04 14:57:40","time_in_course":null,"last_access":null,"completion_date":null,"score":"0.00"}Now the need is add all the custom fileds defined for each usernameIn the api catalogue I didn’t  find methos with t

We want to use the Task Widget on our homepage to show front and center courses that haven’t been started and courses in progress.Currently, we use a channel widget to show this but we like how the Task Widget looks.The issue is, the Task widget for these two types of courses is showing courses we have unpublished first. I looked in our settings and for channels we have set to show “newest to oldest” but it doesn’t do this in the widget, only on the page once you click into it (see progression of screenshots).Has anyone run into this issue before and found a workaround? or is this a bug/idea that I should submit to have fixed?homepage with Task Widgets; courses are showing alphabetically

Trying to create an HTLM page with background image though Docebo page? I am trying to create a page through HTML / WYSIWYG wizard, but background image is not getting populated. Is there any Docebo limitation?    

We have a lot of updates to materials that need to be trained out, so we’re trying to keep all new training materials for updates in the course where the original material resides. But we then hide the ‘update’ version so the learner doesn't see it there but goes to a separate course to complete - we do then see their completion of the updated material in the background of the course report. This works well for eLearning we do, however there is currently a need for the learners to be given an update by a trainer and so we are running an ILT. Is there a way to pull the evaluation results of an ILT into a course as a training material? (I’m guessing not, but thought I’d check) 

Hi everyone,  I just noticed this Channel icon appeared next to a Channel I have linked from the home page. Anyone know how to remove it? It’s the black box next to “Solutions.” Thanks!   

We are looking to create a sense of community for our live programs in Docebo. Wondering how we would best go about setting up a directory of users to look through of other attendees to a program. Has anyone set up a page or course that serves for live in person programming and have this as a option for users? 

Does anyone know if it’s possible to compose a link that will pre-populate a shopping cart with specific courses/sessions and a coupon code? Here’s the scenario:Marketing sends out an invitation to sign up for some classes by calling a telephone agent. The telephone agent finds the specific courses and sessions that a student wants, perhaps by putting them into that agent’s temporary cart or using a special tool we could build. The telephone agent also puts in a specific discount coupon code. We want a special link that contains all of the cart information (courses and discounts) that can be sent by email to the student so that they can complete the sale in their own account.  When the student clicks on that link, they’re taken to the pre-populated shopping cart to complete the purchase.Note that we do not want to bypass the shopping cart the way that enrollment links do.Ha

I saw some posts of people manipulating the course or training material as a superadmin to get the marked outdated flag removed but I could not figure it out exactly what they did. If you have been able to manipulate the course/training materiel to get the flag removed, please share. I would appreciate it. 

Is there a way to create a group of individuals who are NOT part of another group? i.e. US employees but exclude those who are in California We need to enroll users in specific compliance training courses. We want those who are in “California” to be enrolled in one course, while those in the US are enrolled in another course. Groups work for California, but we can’t seem to set up a group for those who are in the US, as we have other employees who are in Canada, UK, Italy, and France. 

So we have 1 course that has 1 session/event in person option and 1 session/event virtual option (zoom integration). The ‘user enrolled in an ILT session’ notification we have set up to show the session name, location and classroom. This works great for in-person sessions but for virtual ones - the short code for session location and session classroom appear in the notification received by staff. How are others managing notifications for ILT courses where there are in-person and virtual session options? I have already had to name the session/event with the date and time because I don't like how that short code appears in the notifications. I would prefer not to have to add the location & classroom (for in person sessions) to the session name too if possible. Or am i missing something here? Thank you!______________Greetings,You have been enrolled in the course, TESTING ILT - Introducing the New Case Plan. Below you will find the session regis

Is it possible to add an out of office closed/winterbreak message that sits at the top of every page? could I do that in CSS without completely messing up my CSS?  Currently, I’m adding a widget to my home pages, but some of my home pages are out of widgets… Any ideas? 

So, we have established a successful instance of SSO for our EE agency. One of their requests is that we only show the SSO button on the login screen. Sure, no problem, that is a setting. Well, now I, a superadmin, cannot login to their domain. Is there a workaround for this? I mean, other than having the client build me an account in Azure, but that isn’t going to happen. 

It’s not ticket-worthy at this point, but I keep getting rejection letters when trying to export a report from the Sandbox. Anyone else seeing this?Production works fine so i’m not concerned...yet...

Widget sizes on a Row layout 1/3 are not unifiorn . The embed video link is much smaller!!!  It looks not nice!!!. Does enyone know how to fix this?  Row Layout 1/3   Widget 1: Embed Vimeo                             Widget 2: Calendar                             Widget 3: Custom Image I marked in red the space left - different sizes Thanks  @lrnlab @Jay.Kolbenson @JenWadsworth @erin.brisson  

Hello,For some time now, I've been facing an issue, and I can't find any solution. Here is my problem: I can't seem to modify the text and background color of the elements inside a folder in my course. I'm sharing a visual of my issue along with the CSS code I've already entered.Code : Course :As you can see, I have several elements below 'Skills Obsolescence' that are not visible due to the color or a setting I am not aware of. How can I make them visible?You're welcome.

Is there a way to give a Power User editing rights for one course catalog but not another? We have a HR Power User that would like to run reports of all the courses that a staff member has taken.We have our product trainings in a separate course category than their HR courses. Only the product training Power User should be able to edit the product trainings. We put the HR courses in the HR Power User’s permissions under resource type but if we add the product trainings there, they can also edit those courses but if do not add this to the resources, they can’t run a report with those courses.We just want to add the product trainings as a resource so that they can run reports to include those courses but do not want them to have editing rights. I can’t seem to do this with their Power User profile.

Does anyone know how  either of these fields are populated? The “img_url” field shown in the View All Courses API?The “thumbnail” field shown in the View specific course API? I would LOVE to be able to update the field with a url to a thumbnail instead of having to manually upload the image to the image navigator.