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5181 Posts
S
Helper II
SarahhHelper II
asked in Product Q&A
My Team feature

Hi all! We have a fairly small user base (~130 members), and I’m just starting to look into the My Team feature. I do like the team dashboard, but, does anyone know if there’s a way to build and run reports on just a team? Our team leaders would each have about 30 members, and it would be great we could build some automatic reports for them to review. When I create a new report, I don’t see any “team” option. We also have some users who belong to two departments and would report to two different supervisors. This seems to break my relationship. Here’s what I’m trying:Bob → HR supervisor → direct manager → direct manager → direct manager/“CEO John”Bob → UX supervisor → direct manager → direct manager → direct manager/“CEO John” What I really want, is for “CEO John” to be able to drill down through all the different teams of teams. But with my structure, he can go through the teams, but he can’t view the Supervisors’ teams (he never see’s “Bob”). I hope this makes sense! I’m wondering if

6
S
Helper II
3 years ago
S
shirleyNewcomer
asked in Product Tips & Tricks
One Event Page to capture them all

We are looking to develop a process in Docebo for employees to show their interest for a few selected external courses. The end goal is to push these requests - via PowerBi - to their managers - so they can support employee’s development journey by ensuring the are enrolled in their selected courses. In my organisation, each department manages their own development budget. I am looking for an example of an event template that will provide employees a means to show their interest in a desired course, without having to create an event for each one. Is there such a template to do this?  

1
J
Docebian
3 years ago
D
Novice II
DackNovice II
asked in Product Q&A
Is it possible? Link directly to a PDF in the file repository.

Once a learner is in a Course in a Learning Plan the File Repository widget is not longer visible. Is it possible to link directly to content in the File Repository?If not, what are some best practices to get learners to the content in the File Repository?

2
lrnlab
Hero III
3 years ago
C
Novice II
cshrecengostNovice II
asked in Product Q&A
Course Enrollment - Extended Enterprise

Hey Community - Our instance of Docebo is an extended enterprise that exists on our parent company’s Docebo. We operate two completely different sites, however. Their’s is called “The Hub” and ours “Intelisys University” Right now, when users enroll in one of OUR certifications (learning plans), they are receiving the “New Course Enrollment” email but it’s branded with The Hub instead of Intelisys University. Is there a place that we can either make our courses only send confirmation emails with our branding, or if not, where can we turn these confirmation emails off completely 

2
C
Novice II
3 years ago
joanna.lay
Novice III
joanna.layNovice III
asked in Product Q&A
Merged users - additional fields and groups

When some of our learners move to a new office they have a new email/account identity and we have to merge their account to keep their past history.  I’ve noticed today that their additional fields and group membership (manual) are not being merged.  Is this something that others have noticed too or am I missing a step?Joanna

2
joanna.lay
Novice III
3 years ago
pjensen
Helper I
pjensenHelper I
asked in Product Tips & Tricks
Grade Book Function

Has anyone devised a way to integrate or emulate a grade book within a course? My use case is a multi-week virtual class where there are various activities the learner needs to complete. The activities are a mix of videos, graded assignments, eLearning, discussion forums, and quizzes. Ideally, the combined number of points earned on each activity would determine the learner's grade. The total grade would determine if they passed or failed the course. So more of a school model than a corporate training model. The only method I've been able to identify is to use prerequisites in the training materials. But this is very restrictive and proscriptive, and doesn’t base completion on the overall points earned.

1
lrnlab
Hero III
3 years ago
steveninfinger
Helper III
steveninfingerHelper III
posted in HTML & CSS
Content Description code

Had a thread going in another section about the course description and getting existing examples of UI. My team ended up building this example. Others on the thread liked it so I shared the code on that thread and am putting here as well if anyone is interested.  Code Snippet:<div class="courseHeader">Blackbaud Financial Edge NXT:<br>Audience Focused Financial Statements</div><div class="content"><div class="floatLeft"><div class="delivery"><p><img src="https://s3-eu-west-1.amazonaws.com/lmsfiles/files%2Fb%2Fl%2Fblackbaud_docebosaas_com%2Fwysiwyg_upload%2F1626194721981-delivery.jpg" style="width:45px;display:block;vertical-align:top;margin:5px auto 5px 0px;text-align:left;" alt="files%2Fb%2Fl%2Fblackbaud_docebosaas_com%2Fwysiwyg_upload%2F1626194721981-delivery.jpg"></p>DELIVERY METHOD<br><div class="subtext">Online (Group Internet Base)</div></div><div class="prep"><p><img src="https://s3-eu-we

1
Adam Ballhaussen
Guide III
3 years ago
M
Helper II
markHelper II
asked in Product Tips & Tricks
Any way to ask enrollee a question at time of enrollment? (Course Add'l Field Won't Work)

We offer a mix of elearning and ILT courses for our software products.We categorize these courses by software product, so our categories are like this:Application Category A Application Category B Application Subcategory Application Subcategory Application Category Cetc.Setting up categories this way finally helped our users browse/filter quickly to get what courses are available for a given software product.However, for our ILT sessions, where we train learners on how to use software, we deploy and assign to them a cloud-based virtual machine. These machines are deployed from a given server region and to ensure optimal performance we need to know where the enrollee is physically attending from. Currently, we email them individually, which is not ideal.Was expecting/hoping that the Course Additional Field feature would work for this scenario - I could setup a question prompt asking them to let us know their location but alas, no, this won’t work because you can only assign them to a

9
J
Docebian
3 years ago
A
Novice II
awaegelNovice II
asked in Integrations & APIs
Login error on some browsers with Lightning Web Component

Hello,I've managed to get the Docebo Lightning Web Component mostly working in my Salesforce community, for for some users with some web browsers, we see the message 'Error - Cannot perform the login.'With me, it works with Chrome and Firefox but not Safari - see attached image below.The error is not intermittent - if it works on the browser, it works every time, and if it fails, it fails every time.Has anyone seen this? I expect it’s some problem with third-party cookie or some other security settings and will be investigating more deeply later.Thanks!Andrew 

2
M
Helper II
3 years ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
asked in Product Q&A
Google and LinkedIn SSO

Has anyone set up the ability for the user to login with their Google and/or LinkedIn credentials? I have some questions. I can clearly see the benefit to users. Are there any cons? What about when the user’s email in Docebo doesn’t correspond to their Google or LinkedIn account, and they try to log in, what happens? I am having issues trying to test this in my sandbox, so I don’t really know what the user experience is like. I tried setting this up for LinkedIn and am getting an error about the redirect url being invalid. When I asked Support for assistance, I was told I had to go through my CSM and professional services for any SSO setup (which I will do) but I thought one could set up the Google/LinkedIn without assistance or extra services from Docebo. Has anyone been able to set it up on their own? While I’d like users to be able to have this convenience, I definitely don’t want to pay extra for it. Is there anything else I should be aware of?Thanks for any and all input.-Cindy

1
Cindy McElhinney
Helper II
3 years ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks
Subscription Codes - small app that has proved to be very useful

I found a little know app called Subscription Codes (similar to Enrolment links but more powerful). We were searching for a solution for a business requirement to have a password on exams that is unfortunately not a feature in Docebo.For some content, we have strict rules about who can see test questions and answers (or even can set up the content - those admins are required to sign a confidentiality agreement) in order to maintain the integrity and confidentiality of the content. In addition, we needed way to prevent users from being able to  launch a course containing these exams as they are proctored.We came upon the Subscription Code app (had to ask Docebo to load it for us). This app allows you to completely hide your courses; no need to place the courses in any catalogues (to everyone except the super admins and the person who created the course) until it is ready to be consumed by the user. The app allows us to create unique, one-time use codes that are only valid for a specific

6
lrnlab
Hero III
3 years ago
N
Helper II
ncassellaHelper II
asked in Product Q&A
Updating an additional field automatically

Good Day,Is there a way to update/change an additional field? We have an additional field of employee status, but the employee status may change as the user progresses through trainings. Is there a way for us to utilize the additional fields this way? Or is there a known way or hack that anyone uses that will do the same thing? Thank you so much in advance!

1
lrnlab
Hero III
3 years ago
msiegel
Novice I
msiegelNovice I
asked in HTML & CSS
Background Image Size for Widget

I have a page with two widgets in a row. The background image I upload for one of the widgets, no matter the size of the image (I’ve tried anything from 700px width to 300px), always looks the same in desktop preview.Is there a way to manipulate this or is there a recommended dimension for widget backgrounds?I was thinking about the background-size: cover; css code but when I try it in chrome inspect, it doesn’t impact the image size.

4
msiegel
Novice I
3 years ago
N
Helper II
ncassellaHelper II
asked in Product Q&A
Changes in Group assignments

Hello, I have a group that gets populated via enrollment rule. The group has certain guidelines for example users must be part of a specific branch, and an additional field must be populated with “New Hire”. And it works great. However, I need to add a branch but only to new users.If I update the group to include more branches, will the existing users in that branch also get put in that group? I’m trying to figure out if docebo is retro active and checks every user in the branch for this criteria. We do not want existing users. New users only. 

3
N
Helper II
3 years ago
T
Influencer I
tmurphyInfluencer I
posted in Let's Talk Shop
Upcoming eSkillz Workshop- Content Development: The Forgetting Curve

Want to learn more on how not to forget? Come join us (eSkillz) for a free workshop on writing effective learning objectives which will help to make your training useful, meaningful, and actionable for your employees and workforce.Wednesday, August 25, 2021 1:00 PM-2:00 PM ETRegister HereIf you are unable to make the live event please let me know and I will send you a link to the recorded event.@tmurphy

0
T
Influencer I
3 years ago
Neil Patterson
Guide I
Neil PattersonGuide I
asked in Product Q&A
Report to include catalog option

I have been tasked with running a report that allows the firm to see at a glance what courses (both ILT and eLearning) we have in a catalog without a user having to log in and physically look.I have been told this is not possible.  Has anyone found a way to do this at all?Note: we can’t just use categories, as some courses fall into more than one and you can only assign a course to one category. Thanks... Neil 

3
T
Influencer I
3 years ago
M
Helper II
markHelper II
asked in Product Tips & Tricks
Any way to bulk reassign coach and share assets to a different channel?

We are redesigning our channel structure. Previously, we had a “Customer Videos” channel containing all videos visible to our external branch and had hoped users would filter/search for what they were looking for, but feedback is asking that we make multiple channels and assign those videos across the new channels (e.g., Product A Videos, Product B Videos, etc.).Unfortunately, we have hundreds of videos to reassign. I checked with Support and they said there is no API call to do this, and there doesn’t look like a way to do this via the UI. Before I spend many hours manually moving assets from one channel to another I thought I’d take a shot and ask here. Anyone done this before?

2
lrnlab
Hero III
3 years ago
M
Novice I
mjtheriaultNovice I
asked in Product Tips & Tricks
Groups - Only show Active Learners

Hi - Has anyone been able to only show “active” learners in their groups?  My groups always show both “active” and “inactive” users.  I suspect I could add an additional field which would indicate that, but I really shouldn’t have to do that.  Thoughts? 

2
lrnlab
Hero III
3 years ago
K
Contributor III
kjandersonContributor III
asked in Product Q&A
New Course Notification

We have an All Staff Catalog and staff catalogs for each of our locations. We need a few people to receive the new course notification when courses are added to certain staff catalogs. I know I need to have a power user profile for these individuals so they are the ones that receive the message.I’m having problems narrowing the notification to only include the staff catalogs for certain locations. I’ve been trying to do this by selecting certain branches, but the notification is being sent when courses are added to our All Staff Catalog. I think this is because the branches I selected also have access to the All Staff Catalog.What am I missing? Is there a way to send the New Course notification for courses that are added to specific catalogs and not for every course added to the platform?

1
S
Novice III
3 years ago
rogergreenlee
Contributor II
rogergreenleeContributor II
asked in Product Q&A
Searching for Branches When Adding/Moving Users to Them?

I know this used to be possible, as seen in the GIFs in this knowledge article: https://help.docebo.com/hc/en-us/articles/360020084140?input_string=branchNow, though, there is no way to search for Branches when adding a user to them (after user creation) that I can find.Has this feature been removed or is there a better way to find branches to add users into them? I have over 10,000 branchesso clicking through the pages is not an option.

9
Annarose.Peterson
Hero III
3 years ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
asked in Product Q&A
Is there a way to find out how many "assets" I have in my Docebo platform?

I am looking to quantify how many pieces of content I have in my Docebo platform. Obviously I know how many courses I have but I want to quantify other types of assets that have been uploaded. Just a number would be great but a count broken down by type (videos, shared links, # of docs/pdfs, etc.) would be ideal. 

10
jckemv
Helper I
3 years ago
Bfarkas
Hero III
BfarkasHero III
posted in HTML & CSS
List view for Channel Widget

We are looking to use channels to present learning plans in segments to users on custom pages. However, we really wanted to use the list view which is not available on course/LP widget or channel widget, just the catalogs widget, which would not work for this. Decided to do some CSS styling to try to imitate, and go a few steps further to allow users to clearly know where they are at with each course and when complete, let it be not as important and take up significant less space. Heres a quick before/after of what we went for: Obviously this was quite a bit of CSS, but feedback has been positive. Note, we tend to cap all the widgets, we find it makes the page cleaner and easier to understand. See the css below:​/* Add border to wrap list */#doc-page-61 .channels-content-wrapper { border: 1px solid #0078c2;}/* This controls the size and positioning of the image in the header */#doc-page-61 .channels-content-wrapper .dcb-ui-card-header, #doc-page-61 .channels-content-wrapper .ui-card-he

4
Bfarkas
Hero III
3 years ago
D
dwaltersNewcomer
asked in Product Q&A
Chrome 92 Release Implications

Hi all,We are figure out what the implications of the Chrome 92 update is for us and our e-learning materials. (Details are under the July 27th release notes.) What is not working for you all and what problems are you all finding?

2
paolo.gaioni
Docebian
3 years ago
R
Novice I
Ryanmm1123Novice I
asked in Product Q&A
Enrolling Branches

Are you able to enroll a Branch into a learning plan, but excuse the Branch from one of the Courses in the Learning Plan? 

3
Bfarkas
Hero III
3 years ago
C
Novice II
ChristinaCNovice II
asked in Product Q&A
ILT courses - sessions and events

I feel like such a noob. I’m looking at how we can use Docebo for both classroom and webinar sessions and I am getting totally bamboozled as to what the idea behind ILT courses is and how best to use it.We have a group of people receiving training from us across several dates throughout the next year.At the moment, I’ve created a session for each component:-a half hour meeting for planning via zoom is in a session with one event.-a four-hour zoom meeting on a different day is in one session with one event.-a three day in-person course is in one session with three events, one for each day.When I open the course, it only shows the first session and I have to use the drop-down to select different sessions. That feels counterintuitive. I want learners to see what is coming up throughout the whole course, not just the first session. Is there a better way to set the session/events up? Is there an overview page I am missing? What’s the best use for sessions versus events?Thanks for all advice

3
Bfarkas
Hero III
3 years ago

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