Learn & Share

Hello! Quick question for the group. I have created a Learning Plan and will be adding a new course to the plan each week. We already have enrolled users in this Learning Plan. How did I ensure that only these enrolled users receive the “new course” notification via email? TLDR; are learning plan notifications sent ONLY to enrolled users and NOT to everyone in entire company? Thank you for your assistance!

we’ve received some feedback from users that when looking at the course catalog, it would be nice if courses were labeled ‘enrolled’ ‘in-progress’ or ‘completed’, similar to how it appears in the “My Courses & Learning Plans’ widget on the home page. I agree, this would be nice so that learners are not confused on what they have/have not taken when they are searching the catalog. Is this a setting? Or is this something that we would need to create an idea for?

It looks like it doesn’t exist yet, but I thought I’d check. Trying to see if there is a report that can be generated to see User activity on channels, time they have spent on the channel, how many times logged in, clicks on widgets, etc. It looks like most of the reports deal with training material and assets. Is this correct or are there ways to generate activity reports on users for things other than courses/training materials? 

Hi! I’m trying to make the text smaller and the weight lighter in the font of these custom widgets. Could anyone share the CSS for this? Thanks! 

Hello! Is there a quick way to move a quiz asset from 1 course to another course? We have numerous quizzes in 1 course we want to move to a separate course and I am never we will have to recreate the quizzes manually or cobble together questions from the question bank. Any thoughts?

Instructor wants a test at the end of the lesson which the learner can attempt twice.If the learner fails twice the instructor wants to be notified to make them go back through the lesson (SCORM)They must pass the test before being allowed to move forward to the next lesson.I know I can set the maximum number of times they can take the test. What happens if they fail it that many times? Do they get stopped? Does the instructor have to reset it?I also know I can send a notification to the instructor for each time they fail, but I can’t figure out a way to notify the instructor that the learner has failed the max number set and has come to an impasse.

I have a Learning Plan that is made up of 7 x e-learning courses (no live sessions in the LP) and each course has a Days of Validity. Course 1 and 2 in below’s example (we call them modules not courses), have a days of validity of 1 and 4 (to show up on their calendar as Friday and Monday, as they were uploaded on Thursday Sept 1) and the rest of the prework courses/mods, show up the day after the previous live session (I think it’s 8 for those Days of Validity). OK, so Company A above is now uploaded into this learning plan. Everyone has the courses showing up exactly how I want them on their calendar. (Note, there are no live session ILTs in the LP, just e-learning.)So what happens if someone from Company A on Monday says, hey, the Boss wants to join the program. Seeing as all the employees’s calendars show what I want

Is there a way to identify instructors other than the name search.  We are running into issues when we have others with the same name. For exampel, if I have 3 or 4 Mary Smiths in the system, it seems like I should be able to see the name and email when assigning an instructor to a course but as far as I can tell, you can only select by name. It becomes a guessing game when creating the course/session intructor assignment.   

Is it possible to release an e-learning course that is part of a learning plan at specific time? i.e 10 days prior to a session (that the user is enrolled in) starting? Requirement:To enrol users to the LP based on their start date.  User to select the session they wish to attend.  The e-learning course is not available to them until 10 days prior to session start time.Thanks :-)  

Use case: building a daily real estate wordle clone. I assume it would be cheaper to buy pre written html code (or make our own) than to hire someone to make an articulate storyline. But I don’t know. 

Hey everyone,We are using the social feature in Docebo (Portal) and had a question to see if anyone knows how to do a certain function inside it. On pages we created we added a widget box that was a menu bar across the top for quick access. Can’t seem to add that box on unique pages such as the Leaderboard, Calendar, My Achievements, etc. I know you can always get back to the menu different ways, but this menu we created makes it faster to navigate. Is there a way to add custom menus to these unique pages? Thanks in advance! Joel

Hi All, We are currently facing the below mentioned issue w.r.t to recertification in Docebo.Past Scenario - Our old LMS tool worked in the following manner -Set of a learning plan was established for certification. The moment there are any updates in terms of exams or courses, users would receive a notification to renew their certification /re-certify only the updated courses or exams. Expiration date would be set to three months for recertification. Certification Validity was automatically updated post successful recertification.Setting an Expiration to 3 months is not possible in docebo, neither is automatic recertification and the only way we can achieve this is now in docebo is by changing the validity manually for every individual user which will create Tons of manual work hence not an ideal solution!We also thought about launching yearly certifications but this solution has not been accepted due to the fact that users will need to recertify

I’m importing a CSV of external training for the first time into the system. As far as I know I’ve done everything correctly. Below is a screenshot of the import schema as Docebo sees it. However, none of these end up imported. After I click Next on this screen nothing happens. There is no background job generated, and I never see the trainings go into the user’s transcripts.So far I’ve tried creating the Course under “Manage Trainings and Institutes”. This didn’t fix it, and my understanding is I shouldn’t have to do that anyway because we are not requiring those fields be selected from a drop down.I don’t know what else to look at. What am I doing wrong?

Any idea why we can’t see the course thumbnails in the market place or in the imported courses (which don’t appear to have one at all?The guidance here: https://help.docebo.com/hc/en-us/articles/360020082140-Managing-LinkedIn-Learning-for-the-Content-Marketplace..shows them all the way through - we never see them (see below)?Any ideas/help here?CheersChrisMarket place User view 

I just watched the Release Readiness webinar for August. YAY for custom skills!I am confused on one point though. I thought during the question and answer part Marco said (or at least didn’t say it wasn’t possible) to associate custom skills to Assets. I also understood the term Assets to be referring to informal content in channels. In the KB article on skills though, it says that custom skills cannot be associated with informal content.  For anyone wondering why I would want to do this. Imagine a field tech takes a video of how to solve a problem and uploads it on a channel. The skill would pertain to our in house system only, so it’s a custom skill. Anyone in the know…. can informal content AKA assets be tied to custom skills?  

Hey Community, when I search the platform search bar, it shows both the course and the learning object and I want to know if you can hide the learning object from the search bar so only the course appears?

We do primarily partner and end customer training, but we have a fair number of universities who integrate our courses into their curricula. We have tried to use the Manager/Team functionality to let professors assign courses and track their students’ progress. Unfortunately, they are NOT fans of this solution. They were a bit turned off because it is very clearly designed for managers. Besides that, they had two main complaints:1. They can’t group their students by class (they just appear in a bit lump on the dashboard)2. They can’t assign due dates for courses. Is there something very obvious I’m missing about the “My Team” functionality that could make the experience better? Otherwise, I’m considering setting up Power User profiles for the professors, but am afraid that might lead me to an administrative nightmare. Anyone have has success implementing something similar? All ideas are welcome! I’m totally at a loss.

Hi we can't play LI courses imported from the course marketplace.We just get a grey screen with “www.linkedin.com refused to connect”.This looks like an iframe permission problem and the client error thrown is:Refused to frame 'https://www.linkedin.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' pemberly.www.linkedin.com *.microsoft.com *.teams.microsoft.com *.learningapp.microsoft.com https://onyx.www.linkedin.com jisctest.docebosaas.com jisc.docebosaas.com". Unfortunately no permutation of manually adding domains to the Iframe allow list helps (nor by the look of the ancestors list should it as the LI ones should be baked in as part of the integration) Users accessing via SSO and already logged in and this has previously worked for us...or am I just falling foul of this for the first time (new window works) - perhaps we got luck in choosing/testing cour

I have a slew of courses  (20+) that need the title changed. Has anybody ever done a mass course title update? If so, what were your steps?

Hello all,In my login page, some people enter using SSO  and others with login and password.I want to change the login page, in order to make clear to the users the correct way to login.Anyone has experience in change login page using CSS programming? Any tip? Regards,

We need to have the ability to tell the attendees to bring certain things to a course such as their laptop, a calculator, or possibly do prereading work. This only applies to some of the courses we teach, not all of them. It would be great if we could enter a special note in the Registration letter.

Hello all.I’ve got a Power User who’s getting the following error message when trying to download a report off a course (from the Course Management menu, not from the Reports menu, not sure if that makes a difference):[gnumeric] Error while converting file Does anybody know what this is about? i was able to use the same path to download the report without any problems, so i’m wondering why my PU is having trouble.Any input is appreciated.

I’m using the Certs & Retraining app to handle our Safety Training Program. Users take an elearning course and receive the associated certification. Each cert has a renewal period of 1 or 2 years. When it’s time to renew, users can take a qualifying elearning course (which is already linked to the cert).It worked as intended during testing. We’ve now launched it and have about 18 courses on the system associated with certs. The problem is that some folks are issued the cert and others aren’t. In trying to troubleshoot the issue, I’ve analyzed the reports and there’s no rhyme or reason to it. There are no themes related to date, specific course, or user that I can see.Has anyone else experienced the issue?

Hello, I am looking to move the login block to the right side of the login page.  From what I understand this can be done in the CSS section.  Has anyone done this before?  Is there a log of code involved?  

Hi everyone,May I know if we were to use Suspended status in a course, is there any specific event notification used for this? I looked through course notifications but couldn’t find anything related to Suspended. Just needed help to make sure I didn’t miss anything.Thank you.