Learn & Share

Hi Everyone, We are looking into ways to clean up any outdated courses that are currently published. We heard at the Inspire conference in Rome, a user has set up some sort of rule to automatically un-publish a course when it hasn’t been used or may be outdated. I am unable to recall the name of the session, but if anyone can instruct me on how/if this is possible I would appreciate it! Or if you have other methods of doing a deep clean, we are open to any recommendations!  

Yesterday I opened the notification panel (bell icon) on saw an updated screen with new ooptions, etc. Today, the bell is gone and I have no access to any on-screen notifications...opened a ticket but was wondering if anyone else has seen this on their instance? Do not have any CSS to hide that and I did see it a day agovs our production site: 

Not sure if anyone has encountered this or is aware but there is a huge gap in ILT tracking…Case:User was booked in a session on Apr 24 they did not attend and the instructor marked them as Absent Admin mistakenly marked them as Completed on the course User was able to change session after being marked as completed although we do not allow users to unenroll from a completed courseNow the reports and user transcript riot are showing incorrect dates and the user was awarded a certification when in fact they did nato complete the program. I opened a ticket with support but thought it would be interesting to see if anyone has experienced this and what you have done to mitigate this risk.Docebo needs to put in some better connections between course statuses and session statuses...today there is no relationship between the two which is the big issue...

is there a feature where managers could easily reassign content. We have a few lessons users like revisit, and sometimes need to be reenrolled in. Currently, if a manager attempts to assign a lesson that’s already been taken through My Team page, the lesson is just locked.

HelloCan I ask if anyone can supply the CSS code in order to change the colour of the new priority status on the course and learning plan cards?  (Mandatory, Required, Recommended etc)?Thank you in advance for your help.Lisa

I am looking for some assistance please. I am trying to hide the Content Partner block that is displayed in a course. And I can not figure out the CSS to hide. Can anyone provide guidance, please? 

The attributes can be helpful, many threads point out some shortcomings which are helpful.  I don’t see anything related to CSS formatting of the attributes on the content card.  Regardless of the attribute its just small grey font.  It doesn’t stick out.  It would be nice to color code/format the attributes so they stand out and don’t get overlooked.  Any CSS pro’s out there know if this is possible?

Hello, I’m a new LMS Admin/ID implementing Docebo. I’d like to have some active forums for members. It looks like forums in Docebo always live within a course widget, and are course-specific. Is it possible to have general forums outside of a class? I suppose I could create a few classes with next to no content and put them in a “Forums” folder with different topics, but this is pretty inelegant.  I’d also like to have forums linked to multiple classes. For example, all the sales classes could be linked to a “sales tips” forum. All the leadership classes could be linked to a “leadership discussion” forum. I’d like to do this inside Docebo.

Hello, I originally posted this in ideas, but I think it’s better served here. I'm testing the course time options in Docebo Learn to see if we could use them for our mandatory compliance courses. Specifically, I'm testing how end dates and variable end dates might impact:Task List widget My TeamOverall, I'm happy with the results, but I encountered some quirks that limit the value of these settings. Task List Widget Limitation #1:Issue:I was excited to see that we could use this widget to alert users when specific courses are due. Unfortunately, the task list only shows upcoming deadlines and not overdue deadlines, which means courses are removed from the list after the deadline has passed (even if users haven't completed them). This could create a situation where users have no

Several issues with different degree of importance, but still interesting to find out how others have solved similar issues. The issues will be numbered to make responding to them easier. We use certifications to keep track of when/if courses need to be taken again. We also want to use Learning plans to enroll users into all mandatory courses. The problem is; if the user has an active certification that has been granted based on uploaded documentation through “External training”, this does not stop the user from being enrolled to a course with the same certification connected. Any way to make Certification status determine if a user is enrolled to a course in a learning plan? External training: When uploading external training documents, the users are forced to pick a Course name, but they are not forced to pick a Certification to be updated. Is there any way to make pick

HiI’m trying to create a notification for users to see which courses they have yet to complete. There are only five courses to complete. I would like it to have images of the courses and say either complete incomplete. I thought I might be able to do this with digest notifications Digest: Learner has yet to complete a courseHowever I’m currently stuck on what [items][/items] means in the notification. So I’m not getting very far.Here is what Docebo have to say on the issue in the LIST OF NOTIFICATION EVENTS AND CONDITIONS“When using shortcodes related to the elements belonging to the list of items reported in this notification, enclose them between [items] and [/items]. Other shortcodes can be left outside those tags. The [items] and [/items] tags define the list of courses or i

I am currently trying to create a recipe in connect that will update existing profiles in Docebo if any personal information changes such as work site location, job title, or usernames. We have a report from our HRIS that has all of this information and steps 1-11 of the recipe pull in that information and stores the data in a variable list. For steps 12-15 I am trying to pull the userId from all of the existing Docebo profiles and an additional field that has our own internal employee number. I then want to store this information in a new variable list. However, I am running into two issues. The first issue is for step 13/14 I have a for each loop to pull the userId and additional field but when I run the code it is only pulling one person and putting it in the new list. I am confused as to why this is happening because step 12 correctly pulls all of the existing Docebo profiles. The second issue that I need help resolving is how to append the Docebo ID list to the HRIS data list w

Hello!I am trying to use the Localization tool to change the labeling in the user-facing Course Catalog powered by Docebo Content Classic. It worked in some places, but not here (bolded text). Am I missing something?  

Hi, I am currently working on designing the Landing Page for my company’s LMS. I have read through some Community Posts and Knowledge Base articles about best practices and what others are doing in their LMS. I’m a visual person and I would like to see what others’ Landing Pages look like to spark some ideas - something like a Pinterest board. (Obviously I am not planning to copy & paste anyone’s)Would anyone mind sharing what their LMS looks like and maybe a few sentences/bullet points explaining the thought process behind it? I would like to make mine very user friendly and “easy on the eyes” while also keeping it interesting & engaging. Anything helps! Thank you. :) 

Has anyone incorporated a chatbot into their platform? 

There are a few chats and ideas about making uploaded documents work differently, which I 100% agree should happen, but for those folks who have been able to have a seperate upload space and then use iframes to bring the document or link out to them, I wanted to writeup how I use PDF.JS to achieve this and not require programming knowledge.Why bother with this over a simple link or iframe direct the document?The main benefit is control. If you link out, this moves the user from where they were which can be confusing. If you just iframe the document in directly, it may work for you, but you are leaving the PDF display to the user’s browser and device. This leads to a varied experience for folks depending on browser and device, aka a support nightmare.Disclaimers up front:This is entirely based on your have access to some sort of external server (AWS S

Hi Docebo Community, The team here at Southwestern Consulting would like to make some customizations to the My Profile widget, and I spent time searching the boards and did not see any answers or this question asked previously. Any pro tips are greatly appreciated from your friend in Nashville 😁 Use case:On the My Profile widget, we would like to show more than one line of text for some of the User Additional Fields that are displayed on the widget. For example, we have a field “My Coaching Goals” where a client’s various goals would be listed. this is a Text Area field (up to 65,000 characters) for example, my goals are listed in this field as : “Run a 26 mile marathon, grow my team, be a leader” BUT - on the widget currently, the widget displays just “Run a 26 mile maratho...” A few other fields we would like to display additional rows of text

Along with the new Honorlock integration, is there now a learner-friendly way to set the time allowed on a test to less than 24 hours? There is an option to set the time in increments of 1 hour at the test level, but for it to be enforced, you also have to check the option that locks the user out of the test forever if they accidentally close the tab. If you do not check this option, the user can pause the timer whenever they want by closing the test. The only way to get a timer that persists regardless of the test being open or closed is to set the duration at the course level, which has a minimum time of 1 day.Honorlock sounds like it might be useful, but I’m not sure how it would play with the gap in timing functionality.

Hello community!We are encountering an issue where we have scorm files showing up in different languages for users.For example, an english scorm file is showing up in korean when the learner opens it to play. I have provided screen recordings and HAR files to Docebo but they say they cannot replicate it and therefore it will be difficult for them to prove to their developers there is an issue here. But I have provided the evidence and have about 10-15 users reported encountering this issue.  We did try to delete and reupload the same scorm files and it does fix the issue eventually. So if the same scorm file being uploaded works… then the source is not the scorm? Has anyone else encountered this? Or any advice or ideas? Thanks in advance

Hi Brains Trust,I am seeking advice please!We have a vast majority of users who access GoLearn on their work phone.  Course completion, with certifications attached, do not accurately record a users course completion when accessed via the app, only through web based version.  Hence, we are now finding inaccurate records in reports.A work around is to remove certifications altogether and use course completions (tracked within the course report via archived enrollments) and re-enrol the learners after 11 months into the course.  (A Connect recipe would have to be written at a cost to our org for this function).  Relevant notifications would inform the user that a course is due to expiry and will sit under Not Started on the Task list on their homepage.My question please is:are there other orgs who face a similar issue and what is your workflow? what further implications could you see to remove certification and instead use archive/re en

Forgive me if this information is available elsewhere, but I couldn’t find anything.  How are these courses suggested? [See image].Is it Tags, like Catalogues, keywords, AI, or some combination of them?  

Anyone else not thrilled with the new course player header layout options?  I like having those options, don’t get me wrong, but they do not work like I would hope.I am actually testing from a Learning Plan at this time, not an individual course, so please correct me if this does in fact work correctly from an individual course!For the Solid Color Layout option, you can set a color to use, but it does not in fact show a solid color… it uses a gradient with no options to change the other shades in the gradient.  So we can choose to use one of our brand colors, but because of the gradient it does not align with our branding.  For example, we have a Cerulean color selected but this is how it appears:...when it should just be the very top layer of color:

When we have assessments in FMU, is there a way to have real time feedback? Meaning, if a trainee selects an answer, can we go ahead and show the correct answer immediately? Or do they have to complete the entire test and then go back and see which ones are incorrect. Thank you!

Hi,It seems like the new hero banner that is at the top of the new course pages has darkening/shading on it that results in any image I upload being darker than it’s supposed to be. For example, I uploaded a light blue image, and after saving the page’s changes, I noticed that the image is actually rendering on the page as dark blue, like it has been shaded. I’ve tried this with various images, and each time, the image is much darker than it’s supposed to be like there’s a shading filter applied to the hero banner’s style. Is there a way to remove the shading/darkening so that the image looks like it does originally? I’ve looked all over in the branding section and don’t see a setting that can be changed.Thank you,Becky

Hello! 👋I’d love to crowdsource some best practices for using the waitlist with ILT sessions. This was not a feature in our former LMS, so we’re still getting used to it in Docebo. I’ve read the KB article, but I’m curious on any internal controls and processes you might use, such as:How do you manage learner expectations about seat capacity to begin with? At any point prior to a full session, do you send a note to waitlisted learners letting them know that the session has “checked in full” and to register for a future option? How are you moving folks off the waiting list after the session ends? What other best practices have you adopted over time? If you’re feeling generous...We recently concluded a three-day vILT session. We have four learners who were waitlisted that never made it in. We also had a number of users who enrolled in the course, but never picked a session. This was a pilot session, so