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Hello All - I’m looking for a way to upload Microsoft Word documents so that any changes made to them are automatically reflected. We’d like to avoid having the files available only as downloads that require copy/pasting from a saved version. Ideally, employees should be able to copy and paste directly from the document without needing to download it, while still allowing us to edit and update the original Word files as needed. Thanks in advance for any help! 

Has anyone found a way to send a recurring digest notification (e.g., every Monday) to MANAGERS for courses their employees have that are actually overdue (not due in 2 weeks, or 5 days, but actually past the due date)?Learner has yet to complete the course: includes courses that we might have assigned just yesterday. Managers don’t pay enough attention to the due dates and will send reminders when the course was only just assigned. We don’t need that. This is helpful if we have an organization-wide campaign where everyone’s got the same due date. Then we can start reminders when it comes due.Course has expired: This only sends reminders until the course reaches its due date. We need it to send repeatedly AFTER the due date. Anyone had success with this? What do you do? Jennifer

I have been searching in the various forums but have not been able to get a solid answer:I set up a notification for course enrollment for an organization.  When a manager goes to “My Team” within that organization and assigns team members a course, the members are not receiving the email notification.  I am wondering if that feature does not actually exist or did I set up something incorrectly?Thank you!

Anyone else having issues with the New Reports?  We have an open ticket as no new data has been available since 10/1/2025.  Old reports is working fine and we are hosted on US East (N. Virginia).Is it just us?  Support has provided zero details and the Docebo System Status Page is all green. We have a ton of schedule reports, so this is quite a disruption for our partners.

Hellosince weeks we are tying to set up the SMTP but somehow no E-Mails are comming in in our Company Outlook inbox, same time in my private gmx inbox I get the E-Mails.Any idea what is going on? How can this be fixed? Many thanks in advance, Eileen

I’m using the tcapi/statements endpoint to fetch the xAPI data from our courses and then send it over to Power BI. The problem I’m having is that I seem to be only getting data from 24 hours back(ish)? Is it meant to only provide data from the last 24 hours? Can I adjust the timeframe parameter somehow? I can’t find any documentation on this endpoint.  I’d like set my script to run once per day, and it would be nice if I could do it with the assurance that I’m not getting redundant or missing data. Does anyone know what I am missing here? :)

One of my clients is currently weighing their options for content creation, and this topic has come up. They are curious about the experiences other clients have had with using Docebo Creator versus traditional SCORM packages.They have been relying on SCORM for a while, but are looking to understand the pros and cons of both approaches in more detail. For those of you using Docebo Creator, what are your favorite features? How has it impacted your content creation workflow and the learner experience? Any challenges or limitations you've encountered? For those who primarily use SCORM, what's your go-to authoring tool? What are the key reasons you stick with SCORM? Have you faced any common issues with tracking or compatibility? Has anyone made the switch from one to the other? What was that transition like, and what were the key takeaways? We are hoping to get a real-world pers

Is there any way to upload a list of people to receive a badge? We would like to award people that log in every week in a month a badge and points. Is there any way to do a CSV upload or API upload?Currently this is going to mean I’m going to have to do this manually which will take ages. 

Hey all,We need to update the enrollment status for a good portion of people assigned to an old compliance course in our platform. When we switched from an old platform to Docebo we brought over the titles & enrollments of previous courses for record-keeping purposes. However, the contractors who did this work for us neglected to update the enrollment status for some people in one of the courses (like thousands of people) so they’re showing “Not Started” when they should be “Complete.” It’s too many people to update manually. Is there a way to batch update the enrollment status for the people enrolled who completed the course (and preferably the completion date as well since it’s from a previous year)?I did see this article about using an API but I was hoping for a more simple solu

I’m not sure if I’m blind or crazy haha. I did the following when setting up a new landing page for users to ask the experts questions on a new app we have.DCS buttons shown on the top right of landing page channels with 2 assigned experts (including myself) notifications set up for questions that are added to channelsWhen I did a test question, the notification pops up, but when I click on it to answer, there is no “answer/reply” button. There are only 3 dots with the options to delete question or follow the question thread.  How do I enable experts to answer questions?   Update: I thought I somehow fixed my own problem but now I am unsure.I was messing around with my CSS code for the page after postign this question (used a css code through F

Morning - wanted to check - this really hasn’t happened with us ever.Have you all ever had the automation app completely fail on all files?Anyone running the automation app in the US East “region”?

Hi there,I was wondering if it’s possible to integrate Docebo Learn with WeChat app? Has this been done before?

Hi there, I need to figure out how to best handle unlocking courses or auto-enrollments with a learning plan setup that looks like this:Learning Plans are based on topics (e.g. Communication Skills, Horseback Riding, Ballroom Dancing) and contain courses on the same subject but on different levels Every new employee starts at the Basic Level. During their probationary period, they need to complete all the “Basic Level” courses in different learning plans but should not have access to the higher level courses yet (which are in the same learning plans). During this time they are required to complete all of their “Basic Level” courses Once they pass their probationary period and have completed all of their basic level courses, they should get access to all intermediate level courses. Once they have completed all of their intermediate level courses, they should get access to the advanced level courses.My hope is that I can use g

I’ve been tasked with finding out if the Harmony AI search features would be beneficial to our organization. Is anyone actively using them? What’s the feedback and engagement been like? I’d love to know for either the Harmony Search, Harmony Copilot or both.

I have looked, but not seeing where this is discussed, I probably missed it.   While I am loving the ability to manage multiple languages in one course (we support 17), I am not seeing that this also provides the ability to handle course titles and descriptions across the languages.  Is this not the case?  If I have an English title and description, I don’t have the option to add alternative languages for these elements which seems a challenge for non english speakers to see and select courses.  Has anyone thought through or come up with a solution for titles and descriptions?

In integrating LinkedIn Learning with Docebo, how does a user access the LinkedIn learning courses? Would be great to hear how your experience was with the end user accessing the LinkedIn learning courses in docebo? Challenges you faced with SSO or during authentication. Thanks in advance! 

Docebo Community,Looking for any L&D group, tech, person that might have experience with cleaning up certificates in Docebo. What challenges you faced and any best practices.  Lone wolf on this project, (No IT support, only one on the team with the experience: 20+ in L&D, Tech and Biotech). Challenging part is incorporating the external accreditations, that is new for me.  But I do need to include all the watch outs, and I would appreciate any insights if you’re willing to share. Taking a shot in the dark with Domebo’s community tool.

It was great meeting a lot of the Community at Inspire 2025 this year!As we all get home and situated, I want to say thank you to all who joined my session - Beyond the Basics: Leveraging Built-in Tools to Enhance Your Platform. It will be available on Docebo University in the coming weeks.For the community, I wanted to share a slider tool that uses purely CSS & HTML. No more needing to pay extra for something like Comslider. Preview: This slider users the left pane to display an image of your choice, and the right pan has a header, top text, button, and bottom text.I’ve commented the code so you can easily know where to add your image links, update header and subtext, as well as button links and button text.Feel free to take this code into the tool of your choice t

Dear Community,We have made a range of Insights dashboards available to our power users. Is there a way to pull a report or extract data on how much usage these dashboards are getting?  Thanks in advance,Alan

Hi everyone!Inspired by ​@gstager’s excellent carousel ideas, I’ve been experimenting with the new `scroll-marker-group` CSS pseudo-element. It currently only works on updated Chromium browsers (Chrome, Edge, Opera), but it’s in the Technology Preview build of Safari (no word on Firefox, or mobile browsers just yet.)HTML: hopefully a simple structure. Each <div> within the <section> corresponds to each carousel item. Each item is made up of a content and image <div> with the relevant content inside. <section class="ab-carousel"> <div> <div class="content"> <h2>Heading 1</h2> <p>Caption text can go here</p> <p><a href="#">Link</a></p> </div> <div class="img"> <img src="/path/to/image"

Hello Community!  Is anyone aware if there is a way to configure an Observation Checklist, or other, that include two questions, one for a user to answer and a different question for an instructor to answer?  Use Case: 1st question to route to Instructor: “By answering “YES”, I certify that this operator has demonstrated the minimum competency to perform assigned tasks independently through review and mentorship of…..” 2nd question to route to User (Operator):  By answering “YES”, I understand I am authorized to perform tasks and acknowledge that I am capable of performing assigned tasks independently.”It doesn't appear that this is an option in the platform but I have learned more from this Community than in Knowledge Articles, so I wanted to throw this out there.Thank you!

With My Team getting insights - all of your managers got some new tools. Nice.If you dont want insights out there just yet….because you believe the folks at your organization will need a little more of a hand with a tool like it?Know that you can disable it under Advanced Settings > Teams and managers | My team dashboards. It was on by default for us.We turned this one off just for now…. 

I have a new user additional field that was just added to my platform, and I need to assign a value for that field to over 350 users.  I know that this can be done via CSV but can’t find any actual instructions about how to accomplish this.  The closest thing I can find is the “Importing and managing users via CSV files” knowledge base article, which says that the user additional field can be entered as a string:However, I have no idea what that means, and it’s not explained anywhere.  I have a CSV file with the username, first name, last name, and email of the users that need to be updated, but I don’t know how to add my dropdown user additional field to that file.  The user additional field is called “ASP Level” and has 3 dropdown elements: ASP 1, ASP 2, and ASP 3.  Can anyone help me with how to format the data so it uploads

Hi Docebo Community! We are new to Docebo and just went live today! We have built all of our assessments in Storyline and imported them as SCORM files into the course/learning plan. These assessments allow unlimited attempts. However, we track the impact of those by looking at the first attempt scores. We are struggling to find a way to view this data either in the product or in our Learn Data Snowflake experience. Has anyone successfully been able to view their learner’s multiple attempts on assessments that are uploaded as a SCORM file?