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Question

Multiple users with same email address

  • February 6, 2025
  • 1 reply
  • 41 views

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We need to allow multiple Users to have the same email address.  When Users register manually, they get an error if they enter an email address already attached to another User record.  Has anyone found a way to avoid this error and system limitation?

1 reply

gstager
Hero III
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  • Hero III
  • February 6, 2025

I don’t think you’re going to get around that one.

Docebo aside - multiple people with the same email address is a problem all on its own.

I admit that we also have customers that have several employees with a shared email account like

service at xyz dot com or something similar...

I always ask them to provide a unique address even if it is a personal one.