Skip to main content
Best Answer

Reporting quality concern during qualification activities

  • December 8, 2025
  • 2 replies
  • 35 views

Hello. Our CQA team found an inaccuracy during the risk assessment and needs to document the reporting process for our qualification activities (see below). I can’t find a name, email, etc. at Docebo that serves this purpose. Does anyone know? Thanks!

****************************

During my desktop review for the Qualification Audit for Docebo I noted the following error:

  • Error noted on the QMS Manual and Policy Document, page 1, Revision date 10 May 2025, last review date, 10 May 2025, yet this is V4.0. The V3.0 date under change history is 05 Oct 2024.

Best answer by tdconnelly

Hey ​@Aryerse , 

Thank you for raising this! 

The Customer Success team would be happy to assist!

The best way to get in contact with the Success team is by logging into your Docebo Platform then in the top right corner click “Help Center” and select “Customer Success Team”​​​​

Below is an image of what it will look like in your platform:

2 replies

tdconnelly
Docebian
Forum|alt.badge.img+1
  • Docebian
  • Answer
  • December 8, 2025

Hey ​@Aryerse , 

Thank you for raising this! 

The Customer Success team would be happy to assist!

The best way to get in contact with the Success team is by logging into your Docebo Platform then in the top right corner click “Help Center” and select “Customer Success Team”​​​​

Below is an image of what it will look like in your platform:


  • Author
  • Novice I
  • December 8, 2025

Thanks!