Hello all,
Since early August we have had users reporting scoring issues within scorm modules . . . recently it has become an every day, multiple users a day issue and the they are getting increasingly frustrated. They complete the scorm and pass the included assessment, but it scores them with a zero. Many of them take the module multiple times before they report it so it can be marked complete for them.
I have a ticket open with Docebo (who says the issue is within the scorm itself, but nothing has changed) and I have reported it to our scorm developer but there is no solution yet from either. Docebo says it is the scorm, and the scorm developer has said they “heard there were scoring issues since Chrome did an update.”
The users ARE completing the module before exiting, and are on both Chrome and Edge so no pattern there. We have several of our customers who will be launching their annual education soon and many rely very heavily on the scorm content. Any ideas here of what else I can check on my end?