1. What specific problem or challenge are you facing?*
Before the new notifications app, we utilized the Enrollment Digest notification and usually set it to “all courses.” When there is a unique course (annual compliance training), I selected all but one course so users would not get a second email about compliance training. After the daily email was sent, I would simply revert the digest notification to “all courses” with about 1-2 clicks.
2. What outcome are you expecting?*
I was expecting the ability to “select all” and deselect just a single course when setting up the trigger in the new app. Instead, I had to select all courses on each page. Once the trigger is set, it is not easily edited. I expected to be able to remove the trigger and revert to “all courses.” The new app does not allow you to remove a trigger. I would have to remove each course that was included in the trigger one-by-one, for about 822 courses! (See screenshot)
The workaround is to duplicate the notification and not copy the trigger. I do appreciate the ability to duplicate triggers, but this would not be necessary had previous functionality be available in the new app. The triggers should be able to be edited or deleted. Additionally, when selecting resources, “select all” should be standard functionality.
3. How will this feature impact your business and/or industry?*
If I had proceeded as the help desk chat person suggested and deleted courses one-by-one, I would have spent 80 minutes editing one notification where it previously took less than a minute or so.
4. Examples / Screenshots / Mock ups (if applicable)
I have attached screenshots of the notification and the current functionality.