Skip to main content
Best Answer

User in three groups - getting the wrong default menu - how to fix?

  • June 18, 2026
  • 1 reply
  • 33 views

Elle
Novice I

*I’ve inherited a Docebo set up that was implemented a couple years ago and needs some cleanup. I’m an experienced Docebo admin, but this system is massive, with 100k+ users and thousands of groups so a full re-org isn’t feasible right now, but may be in the long term.*

 

THE ISSUE: I have a few users that are in multiple groups. Menus are assigned by group. I have a subset of users that are in multiple groups and are getting the wrong home page/menu. For the user below, I need Client Users to trump all other groups. What am I missing? Is this just related to menu order? Do I need the default at the bottom and all the niche groups on top?

Screenshots of the sample user, groups, pages, and menus below.

SAMPLE USER SUMMARY:

GROUP A-348902:

 

GROUP PREMIUM MEMBERSHIP:

 

GROUP CLIENT:


PAGES:
 

 

MENUS:

 

Best answer by Elle

Figured it out the second I posted, but I’m leaving it up for others. 


YES, it was the order of my menus. 

1 reply

Elle
Novice I
  • Author
  • Novice I
  • Answer
  • June 18, 2026

Figured it out the second I posted, but I’m leaving it up for others. 


YES, it was the order of my menus.