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Power Automate URLs now too long for Docebo

  • September 17, 2025
  • 3 replies
  • 103 views
eoinatworkdry

I have a number of webhooks configured within Docebo, which point to the Microsoft Power Automate platform. Recently Microsoft have changed their URLs and they are now 290 characters. I’ve noticed that when attempting to save these URLs into the Webhook screen in Docebo, the save is cutting off a proportion of the last characters but without any indication. This has resulted in Error 401 Unauthorised appearing as the Power Automate URL is incorrect.

Consequently all of my Webhooks are now failing as the URLs are incorrect when saved into Docebo.

Just in case anyone else has wondered why their webhooks have stopped working.

I have logged support tickets with both Microsoft and Docebo to either shorten the URL, or increase the character count in the Webhook screen to prevent this issue from occurring.

Eoin

    3 replies

    brandonbillings
    Helper II
    Forum|alt.badge.img+1

    Have you had any updates from the Docebo team on this issue? This is impacting us as well. I will log a support ticket too.

    https://www.linkedin.com/in/billingsbrandon/
    eoinatworkdry
    • eoinatworkdry
    • Author
    • Newcomer
    • October 17, 2025

    Ooh, good reminder. I had a message to say that the Docebo team were going to apply a patch after 6th October but haven’t had a chance to retry it. I’ll reactivate them now and see if they’re working again.

    For the record, I got absolutely nowhere with Microsoft support (Not our problem our change broke your system 🙄)...

    brandonbillings
    Helper II
    Forum|alt.badge.img+1

    Support said a fix was deployed Oct 8th to allow up to 2048 characters.

    I just tested in our sandbox and everything seems to be working as expected!

    https://www.linkedin.com/in/billingsbrandon/
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