Hi there,
I’m looking for guidance on how to access user clickstream data within the Docebo.
Specifically, I’d like to know:
Whether Docebo captures detailed clickstream data (e.g. course/module visits, button clicks, timestamps).
If so, where can this data be found or exported (e.g. via reports, API, audit report, or a backend log system)?
Whether there is a standard report or custom report configuration that includes this level of granularity.
+10Have you looked into Google Analytics?
https://help.docebo.com/hc/fr/articles/10969878059922-Docebo-for-Google-Analytics-4
Have you looked into Google Analytics?
https://help.docebo.com/hc/fr/articles/10969878059922-Docebo-for-Google-Analytics-4
Yes, I’ve looked into the Google Analytics integration. Functionally, it’s straightforward to implement. However, from a legal and privacy standpoint—especially under Canadian laws like PHIPA and PIPEDA in the health industry, there are significant concerns and risks, such as cross-border data transfer and consent and transparency. Especially, it seems Google does not sign customized agreements for GA and may use analytics data for its own purposes, which would fall outside what’s allowed under PHIPA for health institutions. Therefore, we are looking for the internal user clickstream data from Docebo.
+10Maybe look at what you can configure with Docebo Connect (workato) - not sure if they have a tool that could work for you.
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