Workday-Docebo Integration

Hello ​@emily.mccarthy,
we are in the middle of implementing Workday and integrating Docebo with the HRIS.
At this stage we are only focusing on integrating the users and organizational between the systems and on the second phase we will look into the skills etc.

What I’ve understood, neither vendor provides much any documentation regarding the integrations. Therefore, I raised this to our CSM and he got the professional services involved which has been super helpoful. It might be the same with skill and other learning elements as I think they require the use of the Docebo Connect and building custom recipes for each function.
That is at least what we are now doing and I’m preparing to do the same on phase 2.

When I reach to this far with our development, I’ll know more and only then say how we’ve done it but thank you for raising the topic! 😊

Hello!

I was at a user group meeting a few months ago where some clients presented their implementation of Skills. One client used Workday.  It seems their approach was more learner driven in Workday - the learners were selecting their skills. Here are my notes on what they did:

Objective: Keep Workday Skillcloud as source of truth.

• Setup:
  • Flipped Docebo setting → Skills “managed by third party.”
  • Skills data comes from Workday (interests + current skills). 
  • Imported into Docebo via Connect recipes.
  • Disabled Docebo default skills catalog, and created custom catalog.
• Execution:
  • Imported all LinkedIn Learning courses into Docebo.
  • Turned on AI skills tagging → automatic tagging of courses. It is not clear if the tagging used their custom catalog or the disabled default catalog.
  • AI tags cannot be excluded from compliance/ILT courses.
  • Metadata quality (SCORM) impacts AI tagging accuracy.
• Learner Data Handling:
  • Growth skills in Workday imported as “Beginner,” listed skills in Workday as “Intermediate.”
  • Docebo only supports 50 skills/user
  • “My Skills” channel provides course recommendations.
  • Skills per user loaded via API one user at a time—it took days of running the API due to limits.
  • Needed multiple skillsets catalogs (limit 9,999 each).
  • No live tie-back to Workday yet.
• Resource Needs:
  • Solution built by senior software engineer.
• Limitations:
  • No Docebo reporting available.
  • Course recommendations to learners appear unordered in the My Skills channel.
  • Courses have no ‘level’ indicator

I hope this helps in some way!

Thank you for these insights. We are still outlining our phases so I appreciate your transparency with your breakdown. Please let us know how your development continues and I wish you the best as you continue with this implementation.

Hi Elaine,

The user-driven approach is what we are trying to prevent. I do appreciate the insights, though! The setup approach with the skills in the platform, along with how the API execution has to be executed for every individual user, certainly helps to provide clarity on the legwork needed to help support this implementation.  

Thank you for sharing!

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