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3999 Posts

DRamirez
Contributor III
DRamirezContributor III
asked in Product Q&A

Is anyone using Observation Checklists?

Hello - We have been trying to use the Observation Checklist function for sometime now… Sadly, the functionality seems to be very limited. Two things:If you use it, how do you use it?  If you dont, what do you do instead to achieve similar results?Thank you for your help in advance! 

15
lrnlab
Hero III
1 month ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop

Has anyone done deep analytics on the performance of their learning campaigns?

Some insight, we are heading for another great year in terms of a compliance cycle. Before this org and with other systems, I will admit either I dreaded the time of year or understood after nudging essentially the manager and user only. We would get on average to an 75-80% goal with learning campaigns before handing the story back to more local personnel...and then the local operations drove the last steps of compliance.There is alot more to it (is “mandatory learning” defined at your org?, What change management techniques are being used up to and during the campaign, etc.) but I want to say after tens of large learning campaigns, they mostly fell into a resounding pattern with 30 day campaigns:25-30% engagement within the first week to week and a half. Showing you that your messaging was heard and you engaged the A-type personality type (if you put it in my queue I will get it done) Sharing of dashboards and data for top down and push down approaches from executives got the message

1
billso
Helper II
1 month ago
J
Novice I
jonvNovice I
asked in HTML & CSS

Identical code from existing HTML/WYSIWYG page widget creates a different result in new page widget

I created a new page for my site and copied an HTML/WYSIWYG widget from an existing page. However, the new page widget, using the identical code copied from the existing page widget, looks different from the original. If anyone has any suggestions of how to troubleshoot, it would be much appreciated. Thanks!Here’s the code:<h4>Manager Dashboard</h4><p><a href="/manage/users">My Staff</a></p><p><a href="/course/manage">Course Enrollments</a></p><p><a href="/learn/admin/reports">Reports</a></p>Here’s the existing page widget desktop view: Here’s the new page widget desktop view: 

8
gstager
Hero III
1 month ago
T
tburnamNewcomer
asked in Integrations & APIs

Rotating TLS/SSL Certificate via an API

Hello, My organization uses Docebo on a custom HTTPS domain. We basically follow the steps outlined by Docebo, here. Manually rotating certificates has become a pain point, it’s hard to pin down ownership and our team generally avoids repetitive manual tasks. As it stands now, we delete and upload a new cert on a regular cadence. Seems like a perfect opportunity for some automation.  Is there any API endpoint to rotate TLS/SSL certificates?

4
Bfarkas
Hero III
1 month ago
K
Novice I
kristian.steganeNovice I
asked in HTML & CSS

CSS to change illustrations new course player

Hi,  We have started to use the new course player and would like to change Docebo’s illustrations inside the course player for when the user is starting a new course, and when the course is completed.  I have managed to remove these two illustrations and add our own illustration to replace these, but I have not found a way to distinguish these two illustrations by CSS. Our solution today changes both these illustrations to the same. Does anyone have an idea on how to distinguish these by CSS in the new course player, so we can have two different illustrations?   

5
K
Novice I
1 month ago
K
kimmyNewcomer
asked in Product Q&A

Unable to find the Synchronization Tab when I click on Salesforce in Docebo

Hi everyone.I’m running the integration process between Salesforce and Docebo. I have successfully installed Docebo in Salesforce. When I navigate to the Docebo Admin Tab in Salesforce through the App Launcher, I get this error message - "User provisioning failed with error: JIT Provision cannot be performed due to 'User' toggle is not enabled"So, I logged into the Docebo instance, clicked on the Gear icon and clicked on “Manage” in the Salesforce section, it takes me back to the Salesforce Configuration page as shown in the attached screenshot. I expect to see a page with the Synchronization Tab...but it just doesn’t come up. I don’t know where else to look. I’d very much appreciate it if anyone could please help me with a solution. Thank you very much!

3
alekwo
Guide III
1 month ago
A
Novice I
acarrierNovice I
asked in Product Q&A

Sorting Catalogs with recent content on All Courses page

Hi! Our content is broken down into catalogs by subject. Some of our content is grouped into Learning Plans, while others remain as single units. What I’m wondering - Is there a way to have catalogs sorted by “newest content” on the All Courses page?For example, we have a weekly, company-wide meeting that occurs and I would like the catalog that hosts that content to appear at the top of the All Courses page whenever a new edition is added to the catalog. Currently, it lives at the bottom of the All Courses page since it was the first catalog we created. From my understanding, setting the display to default as “Newest” only applies to the newest catalog, not the newest content within the catalog.For clarity, I don’t want to set the sort to “Oldest” since, even though it applies to this example, it doesn’t fix the overall issue I’m trying to fix. Alternatively, if someone has a suggestion on a feature / way to display the content, I’m all ears. Thank you for your help! 

3
alekwo
Guide III
1 month ago
A
Contributor I
Alex.RobertshawContributor I
asked in Product Q&A

Renew Training Issue with Two Options

Hi all,I’m looking for advice for a problem with renewals.Context: Most of our courses have two options for renewals; a full course; and a knowledge check only version for those who already know the key learning outcomes.Problem: Some learners will start the full course, and then switch to the shorter version part way through. They complete that and thing it’s up to date but as the full course is mandatory, they then end up getting reminders to complete it. (I hope this makes sense)I have tried making them equivalent, but this ends up marking one as complete when they select the other to renew (or so it would seem) - and as learners are prone to avoid key instructions, I’m keen to find an intuitive design to avoid them ‘course hopping’ like this.Any suggestions, ideas welcome? I bet I’ve missed something obvious - don’t be too harsh if I have :)

5
A
Contributor I
1 month ago
S
Helper II
SwatsonHelper II
asked in Product Q&A

Having a contest and want the users to complete 5 of the 10 courses - what is the best way to do this?

We are having a contest and want to know the best way to set this up if it should be through a Learning Plan or Course. The requirements would be they need to complete 5 of the 10 courses. We also have a survey for them to complete as well.  I was looking at Learning Plans, but I can only set prerequisites and do not see where I can select if 5 courses are completed, the Learning Plan should show as completed. I looked at Courses and did not see this as well. If you have any suggestions, that would be great!

6
NateC
Helper I
1 month ago
S
Influencer III
simone.yaghiInfluencer III
asked in Product Q&A

Removing Associated Notifications from a Course

Hi all. What is the easiest way to remove all the notifications associated with a course without going into each notification? If we unpublish the course will any notifications associated with it not trigger? 

1
lrnlab
Hero III
1 month ago
R
rashminayak25Newcomer
asked in HTML & CSS

HTML Widget, HTML Widget link

Hi, Does anyone know how to link HTML widgets to internal pages? 

3
lrnlab
Hero III
1 month ago
N
nick.thorykNewcomer
posted in Product Q&A

Test max attempts

I’ve created an exam and there are options for max attempt behavior (waiting period after max attempts reached), but I don’t see a setting to cap attempts in general. It seems like after the waiting period, learners can attempt again and again...and again. For learning content knowledge checks, this is fine. In a certification setting, I need a hard cap on the number of times someone can attempt the test after which they’re unable to try again. Is there a way to do this?

4
lrnlab
Hero III
1 month ago
VestaJC
Novice I
VestaJCNovice I
asked in Product Q&A

Learner has yet to complete a course - manager notification

Hi there,We want to make our managers accountable for their team members if they don’t complete their compliance training and were looking at the notification “Learner has yet to complete a course”. Ideally we don’t want the manager to get lots of these notifications if a few of their team members haven't completed the training. Is there a notification or a short code that just sends one notification to the manager with a list of those who have yet to complete the training rather than individual notifications?

2
lrnlab
Hero III
1 month ago
T
Novice III
Teresa2023Novice III
asked in Product Q&A

Query re setting up an external training course

Hello, we would like to know if we set up an external training course can a certificate with a 3 year expiry be attached to it?

1
erin.brisson
Docebian
1 month ago
Sean
Influencer I
SeanInfluencer I
posted in Product Q&A

When reporting, does anybody ever find the course duration in seconds useful?

Hi there, Some of you may have already seen my multiple questions today, so apologies for raising another one (I am on a roll!).I am just starting to learn about working with reports and I have discovered that the Course Duration field reports back in seconds (rather than minutes or hours).  Now I can understand how hours might be a challenge to read with decimals and the combination of hours and minutes might be difficult to display, but surely minutes would be much more useful to everyone?Interested to know - does anyone have a requirement for any durations or reporting to be shown in seconds rather than minutes (or the nearest minute)?CheersSean

8
Bfarkas
Hero III
1 month ago
lsippell
Helper I
lsippellHelper I
posted in Product Q&A

Group Enrollment

I have been trying since last week to manually enroll groups into content. Groups will not show up though as you can see below - “There are no items available”. The Groups are showing in other areas though so I feel they are set up correctly. I have added groups manually to the additional certificates area for example. Any ideas what’s causing the enrollment issue? 

6
lsippell
Helper I
1 month ago
G
gadwaledNewcomer
asked in Product Q&A

Text in Outlook calendar invites

Does anyone know how I can configure the text in an Outlook calendar notification that is integrated through Docebo Connect? Right now, it only pulls the date and time of my ILT but there is no text. I’d love to be able to meet Zoom meeting details in it or other useful information. Has anybody else encountered this and have a solution?TIA

2
R
Docebian
1 month ago
anna.messner
Novice III
anna.messnerNovice III
asked in Product Q&A

Batch Update Users' Enrollment Status to Complete

Hey all,We need to update the enrollment status for a good portion of people assigned to an old compliance course in our platform. When we switched from an old platform to Docebo we brought over the titles & enrollments of previous courses for record-keeping purposes. However, the contractors who did this work for us neglected to update the enrollment status for some people in one of the courses (like thousands of people) so they’re showing “Not Started” when they should be “Complete.” It’s too many people to update manually. Is there a way to batch update the enrollment status for the people enrolled who completed the course (and preferably the completion date as well since it’s from a previous year)?I did see this article about using an API but I was hoping for a more simple solution that I could manage without an API.Thanks!

4
N
1 month ago
J
Novice I
jennyblevinsEKPCNovice I
asked in Integrations & APIs

Which API Call to use to Get courses with specific Additional Field values

What is the best API call to get all the courses that have a specific value in an "additional_field".For example we have created an additional field named “MGR_APRVL_REQD”.  When the course is created the “MGR_APRVL_REQD” is set to “Yes”.  I need to use an API call to get all the courses where this field = “Yes”.Which API Call would work the best?   And what does the JSON call look like?  Thanks in advance for sharing.

1
Ian
Novice III
1 month ago
A
Contributor I
aempsonContributor I
posted in Product Tips & Tricks

FREE EVENT: Invitation to Docebo Atlanta User Group Hosted by eSkillz and Docebo

I am attaching an invite to our Launch of Docebo Users Groups and the first one is in Atlanta , on November 14th. 8:30 am -4 pm EST.    See the attachment.  You can register here https://tinyurl.com/eSkillzDoceboUserGroupATL If you didn’t get to attend the Inspire sessions or did and are looking for a smaller group to discuss Docebo and connect with , this is your event!  Nothing like meeting in person and learning from the community of leaders such as yourself.  

4
Bfarkas
Hero III
1 month ago
A
Novice I
amwilliamsNovice I
asked in HTML & CSS

Test navigation buttons contrast color in light mode

I’ve put my platform into light mode in the new course player according to the forums here (thanks!), but I have one additional style issue. The “Previous” button and some of the icons in a test are showing white text over the grey background. I’m not sure which color to modify, but it definitely isn’t any color I have set to white or grey currently. Here’s what I have in Branding:/* Light Theme */lrn-course-player-play-area { --ui-color-layout-contrast: #f5f5f5; --ui-color-typography-negative: rgb(0, 0, 0); --ui-color-border-accessibility-default: rgba(65, 64, 66, 0.507); --ui-color-layout-overlay-dark: rgb(255, 255, 255);}lrn-training-material-header,.lrn-course-player-table-of-contents-header,.lrn-course-player-training-material-idle-view-content { --ui-color-icon-negative: rgb(73, 43, 43); --ui-color-icon-neutral: rgb(255, 255, 255);}lrn-training-material-header button,.lrn-course-player-table-of-contents-header button,dcb-ui-list-item-training-material-content,.lrn-course-pl

3
Bfarkas
Hero III
1 month ago
gstager
Hero III
gstagerHero III
posted in Show & Tell

CSS Button Click Effect - Animation Idea #10

In this example - I decided to create a custom button that has the effect of being pressed.It has the look of a momentary push button rather than a persistent one.To do this we are simply changing the size and position by just a few pixels and adjusting the color and shadow.CSS Button Press EffectHere is how I did it./* Button Press Effect *//* This is the CSS for the Branding and Look section */#myBtn { width: 75px; height: 25px; background-color: #e21836; border-radius: 25px; position: absolute; box-shadow: 3px 3px grey; left: 25px; top: 25px;}#myBtn:active { background-color: #9d061f; left: 29px; top: 29px; width: 74px; height: 24px; box-shadow: none;}#myBtn:active p { color: #ffffff;}Here is the HTML<!-- This is the HTML for your widget or other page --><div><div id="myBtn"><p style="padding-left:7px;">Press Me</p></div></div><!-- Want to actually add a link to this button? --><!-- You can just add the following and

5
K
Novice II
1 month ago
C
Novice I
corydavis08Novice I
asked in Product Q&A

Pre-Work assignments/Document before an ILT course?

Howdy! We are running a leadership program using a blend of vILT and eLearning courses. We know how to set up the LPs for ordering the courses already. The question we have is: How can we make documents/pre-work (like reading an article) available before the vILT courses. Is there an option to add it as either training material or in the file repository and have it accessible  once the user is enrolled vs. just only during/post session?  

3
heather.wallace2
Novice III
1 month ago
maryanneharrison
Contributor I
maryanneharrisonContributor I
asked in Product Q&A

Fixed Course Links?

Wasn’t it communicated in a recent update that course links would now be fixed?  No longer pre or post enrollment links, but just one link for course access across the board?  I just reached out to chat to ask the easiest way to get that link, and I was told this is not the case.  I know this was announced on a product update webinar months ago, but I cannot find which release that was.  Can someone please help me out and let me know I’m not crazy on this? 

2
K
1 month ago
G
GrahamPaNewcomer
asked in Product Q&A

Off shelf API for link to Microsoft Viva Learning

I am just wondering if Docebo is looking at having an off the shelf API integration with Microsoft Viva Learning? 

0
G
1 month ago

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