Learn & Share

We have two learning plans:Learning Plan A (no CPE credit) Learning Plan A with CPE Credit awardedThe one with CPE credit awarded is an identical fork to the first one. We had to fork it because we charge a fee for the CPE version and also we award a different certificate template for each of the courses in it.When the LP without CPE credit was created, a mistake was made - one of the courses assigned to it was the CPE credit version. This was not spotted for quite some time, so we have lots of enrollees : )We want to keep the LP unchanged for those who already enrolled, but for those who have not enrolled, change it so that they do not get enrolled into the CPE course but instead the non-CPE version.What is the best way to do this? I checked with Support and they mentioned equivalencies but I don’t think that would work here.Perhaps simply “hide” the CPE course and then add the non-CPE course? Based on some rese

Happy Monday to the whole community! 😎Today I have a question (and a request for suggestions as well) related to Channels. My main question concerns the customization of these channels: is it possible to change their layout (e.g. like the homepage) in order to sort the content and give order to the different materials? I would not like it to become a kind of "basket" in which various things are just posted , without any order or logic.Of course, advice on how best to use channels to share knowledge within the company is welcome!Many thanks as always to everyone for the support.Have a nice day!! 😉 Edo

Hi allI’m dipping my toes into Docebo Connect, and am a bit stuck on what should be a basic task. I want to get values from User Additional Fields, but the Get User by ID function does not seem to return them. It returns all of the standard user fields, but not the custom ones we have created.Does anyone from the community have any insight into this? Many thanks,Alan

So, we’ve recently bought into Docebo and during our testing have found that the integration between Docebo and Stripe seems to assume that the purchase is for ‘personal’ rather than ‘business’ use. Despite asking for a VAT registration number + business details.Not a problem? Well, actually it is. EU law says basically, if the sale is for “Personal” use, charge local VAT rate. That’s fine. But if the sales if for “Business” use, don’t charge VAT. The customer needs to manage it via the reverse charge mechanism. Here are the rules;UK VAT rules from UK Gov EU VAT rules from StripeSo, when payment details g

We’re looking at running multiple events with the same training material and notifications. At the moment the only way I can see of making it less confusing for participants is to delete the old event and only show the next one. This isn’t ideal as we will lose the participant information (I know we can download it, but it would be easier if it was still there).Does anyone know of a way to hide previous events (or sessions) so that the next users won’t see them but they can be accessed by learners that attended the session? As it’s a pain to duplicate ILT courses especially this one as it has quite a lot of training material on it, I would rather just reuse the same course.Thanks in advance

Hello admins,Docebo has hidden the user ID codes from us for some reason. However, if you use the API, this information is required quite often. To address this issue, I have created a Chrome extension that displays the unique user ID on the user management page.If you want to install you follow the steps:Install Tampermonkey extension via this link Click on Create a new script Copy and paste this code into it

Greetings~ What is the number of files or linked URLS can be uploaded here? Thank you!

We have a couple of catalogues of courses (qualifications and leadership packages) that are deliberately not visible to users/powerusers (unless the user is enrolled a particular course) to prevent ‘unauthorised’ enrollments.However, at the same time powerusers need visibility over learner progression, particularly to support students in the qualifications programmes.We are looking to provide weekly reports to powerusers but as the courses are ‘not visible’ they also don’t show in the reports…Any ideas about how to create reports on ‘hidden’ courses, or a better methodology to prevent anyone other than Super Admins enrolling users that still allows reporting?  

Hallo,wir (UNIQA) sind in einer Evaluierungsphase.Ich würde mich sehr über Erfahrungen mit der Migration und Installation von docebo freuen.Liebe GrüßeHans Zebinger

Is there a way to remove the option for users of marking courses as ‘outdated’? We are having issues in which some rouge users are marking ALL courses as ‘outdated’ and its causing issues. Cheers, 

Is there a way to send a scheduled report to a slack channel versus email address?

When using DLI for an ILT course, are unique QR codes create for both the course and for each session? Or, are the QR codes the same for every session 

Note I can add 9 other valuesLet us say I add another value BIO SMIO (rhyme if you will 😂).What does that tell the logic for Automatic Groups? That the one field must have both values to meet the criteria? What if I change the operator to contains. Does that contains mean BIO SMIO or BIO Clinical Labs meet the criteria.I feel like I just may have been cooking a long way by separating out values for a field too often.

Can you upload a pdf/doc file as certificate in the Certificate Template.  Our org’s comms team have designed the template already.

Hello All,My team and I are looking to send out a survey (or notification with survey link) at the end of a live ILT after the ILT is completed and we’ve been struggling to achieve this. Can someone point me to a resource that details the process?I tried adding as a training material within the ILT but that won’t send a notification for the survey. For the notification types, “User enrolled in a course” is (maybe) the only event that gives me an option to schedule the notification for “after the event” and choose a day/time.Pressing questions:How can I attach an external survey link to an ILT and send out a notification with the link after the ILT or a course is completed by the learner? If the external survey link won’t work, what other options are there?For the ILT, we have new learners every month or twice a month so, using “user has passed an ILT session” would mean creating a new group or 2 each month.

Hello, So I had a client ask me if there was another way to create a “2nd” sign in button on the Sign in page. In this client’s use case they want to quickly point learners who were external to use the Extended Enterprise if they accidentally arrived at the main parent platform page. Please see the Look of the Sign and Page, the header I created, and the CSS I use to style the Sign in Button which is a link to Extended Enterprise.   CSS Used:/*Use to Edit Header Sign in Button Me

Is it possible to assign just a lesson from a course? For example, we have an employee that goes through a course but in the future they need a refresher just one a certain lesson. So we would assign the lesson instead of the whole course? Is that a thing?

Can anyone share any CSS wizardry to hide the Completion Status box in the ILT player? It’s irrelevant in my situation.  

What is the best way to replace an existing course with a new course for all Groups and Learning Pathways, without allocating the new course to users who have already completed the existing course?

Hi, We want to understand the best practices for using the course/learning plan direct link. Docebo help article states that "If you've enabled the SAML SSO app in your platform, automatic redirect to the identity provider is required in order for an enrollment link to work successfully for courses or learning plans. Otherwise, the user will receive an error message when trying to use the enrollment link. " We tested and found that the direct enrollment link still works if auto redirect to identity provider is not enabled. Can you please confirm if direct links will work or not, please confirm for both 'SSO' & 'Non-SSO' scenarios when the user is not logged in and if they clicks on that link.Do you prefer to use direct enrollment link or the course direct link?

We’ve just launched Docebo Connect for Outlook and are successfully sending Outlook invitations. I’m trying to “perfect” the invitation to make sure that the links are easy to find and the right information is available. But… I’m also not skilled at an advanced level with HTML AND I’m aware that Docebo Connect (workato?) doesn’t necessarily support all HTML tags.I’d love to know what HTML tags for formatting are working and if anyone has created some fancy-looking Outlook invitations. I’ve at least managed to get a nice banner in mine. :-) So… what’ve you got?

Hello dear docebo community, I'm a soon-to-be docebo LMS Admin and very new to deocebo. My company is part of a global group that is implementing docebo currently as LMS in many subsidiaries around the world. We have an external implementer on board who actually does a good job, although I would have liked us LMS admins to have received different training during the introduction. By now I have worked through about 50 different training steps and I know a lot. Yet, I still havent really crasped the big picture of it and where to really start. Does anyone of you know about a generig Step-by-step-User-Guide for setting-up a countries LMS? Thanks in advance for any consideration and best regardsRoli S.

Hi everyone, We are expanding our channels to different departments within our company and utilizing Coach and Share more. With our expansion, we have had users ask if there is a way to place a hyperlink within the channel without having to copy/ paste the link into their browser. For example, I placed a link to our user manual within the description of the channel, but I have to copy/paste it into my browser to navigate to the manual I cannot seem to turn it into a hyperlink.  If there currently is not a way to do this, what are some of the ways you are able to uttilize hyperlinks within your channels, if any?  Thank you all! 

Hey everyone,I’m wondering if anyone here uses iframes and if you do, where do you host external files?Currently we have a rotating carousel image banners, with the images being hosted from another server. I was thinking if there are options or workaround for hosting the files within Docebo rather than pulling the urls from another server?

When I click on the Go To Catalog links they get redirected to a new https address but they don’t open up..It stays frozen on “Loading” page. And I have the same problem for all other catalogs. Do you know why?- After clicking on the “Go to Catalog” option it redirects as follows but the page does’nt load up-