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Here’s everything you need to know about the NEW Ideas portal

1 month ago

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spoppNovice II

posted in Product Q&A

Soft Deadlines on courses for some users

Hi! Preparing for our soft launch. Our platform will have mostly Product Knowledge training. Users can enroll themselves into courses (or learning plans) and they should not have a deadline for anything self-enrolled. Other users (either individually or groups) will be assigned training and they need to have a soft deadline (so that they can still access the training after the deadline). I was hoping to be able to use Enrollment Rules to add an expiration date for those that need it, but see that is not an option. I’m thinking that for these individuals, I would use “Manage Enrollments via CSV” to set the valid until period. One of the issues I see is that the User Enrolled in a Course notification doesn’t differentiate between those who enrolled on their own or those that were enrolled with a due date. Instead of including the due date in the actual notification (which would show up blank if no due date), I have included the following sentence: If this course has been assigned to yo

michelle.franzContributor I

asked in Product Tips & Tricks

How Do I Add Udemy Courses to Catalogs

Good morning!I have set up our Udemy for Business connector but am coming up blank for how to embed courses into our catalogs, learning plans, etc.I’ve searched for guidance on the knowledgebase and DoceboU but have come up short. Any guidance folks who are using this connector may be able to provide would be greatly appreciated!Michelle

michaelchavezNewcomer

asked in Integrations & APIs

Can you deactivate users via contact sync

Can you deactivate users via Salesforce Contact Sync.?I have mapped the Docebo “Active” field with our salesforce “Contact Active” field and when I run a sync, users who should be deactivated in docebo still have the green checkmark on their status.I have tried multiple variations of the salesforce “contact active” field - i have tried a checkbox, True or False, Yes or no, AND 0,1 but nothing seems to work.

roxyharperNovice III

asked in Product Q&A

Power Users access to Reports / New Reports

Hello,I can’t seem to allow access to my Power Users into the Reports or New Reports areas from their Admin Menu. Regardless of what permissions I include or Profile modifications I make, when the PU clicks on either option from the Admin Menu they are greeted with the 403 “Forbidden” Error screen.Any tips, recos would be most appreciated!thanks

lrnlabHero III

posted in Product Tips & Tricks

Central Repository - Good and not so good

I was very excited to use the Central Repository to easily re-use content in different courses, especially surveys. I was disappointed to see that when content is moved to the Central Repository and subsequently used in other courses; if the same user accesses this content after having completed it once before in another course (for example a standard survey or test), that piece of content is automatically marked as already completed. I have posted an idea on this topic but thought it would be important to post this for our new users. Hopefully we’ll see some improvements here once Docebo launches the concept of multiple completions for a single course (fingers crossed) Central Repository - stop tracking completions for re-used learning objects LMS-I-4423 (should be visible in a couple days). Please vote if you agree. Thank you.

DanielHero III

asked in Product Q&A

Generating a report for a specific sub-category of users

We offer a 6 month free trial to select customers and my boss would like to know the level of engagement of these customers (how many times they have accessed the platform and how many courses they have enrolled in/completed etc.). Does anyone have any ideas about how I could generate a report showing this data? We don’t use an additional field for the free trial, so the only way to differentiate the users would be the 6 month timespan from creation to expiration which is shorter than the 1 year timespan for paid customers. I’m very much a novice when it comes to reporting, so would appreciate any advice you could give.

rhunt79Novice II

asked in Product Q&A

Learning objective not beng marked as complete - Go Learn app

Hi there! I’m after some guidance please…Users are experiencing a problem with learning activities not being marked as completed when using the Go learn app. I’ve attached a screenshot.This course comprises 3 videos hosted on Wistia and the user has to complete a test after each video. Once they’ve viewed the video they click on the ‘x’ to close it down, but then the activity still displays the orange check mark to state it’s still in progress.There must be a setting I’ve forgotten to implement and so wondered if anytone knew how to solve this?Thanks 😀

Lucy DolphinInfluencer II

asked in Product Q&A

Widgets not displaying in ILT

Hi Has anyone experienced and issue with the course widgets not displaying correctly in an ILT? I have added a course description, supporting documents and comments widget and when in learner view it only displays the course description. Thanks

joshsandersonNovice I

asked in Product Q&A

Is there a way to download a SCORM file already in the LMS

Looking to pull a old SCORM file already in the LMS in order to update. Master file lost so I am trying to recover what I can.

KMalletteHero I

asked in Product Q&A

Learning Impacts - getting around the email address requirement

We are very interested in Learning Impact as a way of qualifying the effectiveness of our courses; however, it requires that learners have a unique working email address for the initial survey. The followup survey can be done via notifications, but that doesn’t solve my problem. Our learners work in call centers around the world, and are vendor employees (rather than direct employees of my company). As such, they are not allowed to have email access due to security concerns.Any ideas how I could work around this limitation in the product?Thanks!!

racheleinhornNewcomer

asked in HTML & CSS

Options to embed Instagram in Docebo Learn

Has anyone successfully embedded Instagram on their default page using the iFrame widget? If so, how? We did this years ago (in version 6.0 of Docebo) but now I can’t figure it out again.

lrodmanGuide II

posted in Product Q&A

If you try to upload a file to slide convertor with a # (number sign / hashtag icon) in the filename, you get a 500 error

Not user friendly!It appears to work even despite the error.

lrodmanGuide II

posted in Product Q&A

Free CSS: slide converter special character warning

#content > div.authoring_wrap.en > h1::after { content: " - special characters in filenames may cause errors";}/*warning for slide converter*/

erin.brissonDocebian

published in Show & Tell

🎉 Customer Achievement: LeaderShare Group

We’re excited to share that fellow customer, LeaderShare Group, has been recognized as a Top 10 in Canada Leadership Development (Coaching/Training) company in 2022 by Manage HR Magazine. 💥 Congratulations to @Andrew Galster (and team!) on this amazing accomplishment! Let’s share in the celebrations! Drop a congratulatory comment below 👇👇👇

sarah.ballNovice I

asked in Product Q&A

Notification detail within course properties

Is there anywhere within the course properties that I can see to which notifications the course is assigned? Currently I look at the notification itself, but it would be helpful to see the information within the course properties.

lrodmanGuide II

posted in Let's Talk Shop

Has anyone deployed a “fake branded app”?

We are having tons of trouble with the app and branded mobile app and are considering going browser only and no longer supporting the mobile app - sadly. Has anyone built an “app” that just opens the browser based site in-app? This would give us a similar user experience for those using our current app, while avoiding the headache of the Docebo apps.

spber68Novice I

asked in Product Q&A

Course Summary Excel Format

I’m trying to run a report that will give me the enrollment for a specific session within a course. I know I can run a course summary report but that only gives me the option for a PDF. I need an Excel document. How can I get a report that will tell me what the course summary report does but as an Excel document?

skleinNewcomer

asked in Product Q&A

Creating a link to user

Hi, I’d like to build a link to a User that I can insert into an email. I looked for a User link structure, but can’t find it. Can anyone help with the syntax for a link to a User? Thank you,Scott

dsizemoreNovice I

asked in Product Q&A

Blurry Certificates

I can’t figure out why our certificates are blurry after following the recommended sizing during creation and download from Canva. Has anyone else had problems with this?

dklingerHero III

posted in HTML & CSS

Here is one for thinking outside the box - getting a PODCAST feed from a non-profitable source

We have been enjoying the Next Big Ideas eLearning freebies that were put out by Articulate in cooperation with The Next Big Ideas. The company/site runs a weekly free podcast...and you can pick it up from like 12 sources. When I look into it? You can actually get a url to play an embed onto your site.Honestly though, I would rather work with one of those freebie Podcast spaces and avoid the Apple or other page embeds that not only suggest listen, but to also buy from us to listen...(PS - to all you web crawlers and bots out there? I am a longtime Apple consumer 🤣).Let me show you what happens when I bring in the embed code into an HTML widget.Not bad - but still that pesky apple logo.So for folks that serve up podcasts as part of your content - do you have a non-profit that can do the same?????

srogersNovice I

asked in Let's Talk Shop

Successful Skills Launches

Hello!My company has been primarily focused on product based learning for a long time but with the growth we have seen in our company we feel it is time to add to the type of learning we provide focusing on soft skills and growth and development. I have been doing quite a bit of research into Docebo Skills and have begun a pitch deck for our upper management to review and hopefully approve for us to move forward with implementing Skills in our platform. I wanted to reach out to the community and ask you all to share with me what has made the implementation of Skills successful in your company? Have you seen an increase in retention after implementing Skills? What other measurables have you been able to leverage since implementing skills? Do you have any recommendations for e-learning content providers that isn’t Go1?I really appreciate anyone willing to take a moment to help me out with this!

dklingerHero III

posted in Let's Talk Shop

Third Party Cookies and Chrome

Morning - have you all find yourselves supporting people through Chrome’s latest tightening up on third-party cookies? Where we can teach people about how to handle this annoyance,I am going to find us supporting site exceptions for the first time in a looooooong time. I can and will chat with our vendors that are seeing an impact related to it in our Docebo instance (Go1 and EasyGenerator), but I am curious from your end - are you all taking similar steps to support your clientele?It isnt the hardest teach up either: If a persons Chrome browser is showing this icon? It is not allowing third party cookies.click on the icon. click on the Site not working? link click on the Allow Cookies button

DanbhalahNovice I

asked in Product Q&A

Question Presentation - How do I do this in Docebo?

anne.tempanyNovice I

asked in Product Q&A

Adding Assets to channels - without them being added to My channel

We are setting up our system and migrating content to channels - Is there a way to add assets where the asset is not tied to a users “My channel”?What would happen if the user who had all the assets in their “My Channel” left the organisation and their account was deactivated would the assets in “My Channel” disappear from the channels they were added to?Thanks in advanceAnne

caycochoInfluencer I

asked in Product Q&A

Virtual Lab feature of Learn LMS

What is the virtual lab feature of Learn LMS?I activated it but don’t know how to interact with it.Thanks for the attention.

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