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1 month ago

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Learn & Share

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rmccormickContributor III

asked in Product Q&A

Deadline for auto-enrollments

I have auto enrollments set up for new hires and I don’t see a way to set a deadline (or in Docebo-speak, an ‘expiration date’ - confusing terminology also). Am I missing something? Is it possible to set a deadline when setting up an auto enrollment?

Courtney.harveyInfluencer II

posted in Product Q&A

Additional Field Answer Options Auditing

How do you audit your user additional fields? For example, Cost Center 1-Marketing, 2-Performance, etc. The options (1-Marketing, 2-Performance), are created, maintained, and updated in our HR system and not communicated to Docebo. I am in the process of auditing Additional Field options but do not have a way to quickly export the options and send to HR. As additional field answer options are updated and deleted, how does your team keep up with it?Thank you,Courtney H.

MegsNovice I

asked in Product Q&A

Channel management

Looking at the channel list, i have created 42 channel but do not have visibility beyond 40 in the main view. This means that i cannot move the most recently created ‘up’ the list for more visibility or higher ranking. Anyone know how to fix?

brandonmaldonadoContributor I

asked in Product Q&A

User notification configuration - never logged in to Docebo

Hello,Our platform has several hundred user accounts that have never logged in. Before we deactivate them, I wanted to potentially leverage the "User has not logged in (in a specific time period)" notification. It is currently turned OFF.The default for the notification appears to be seven days after the event or account creation. If I change the period to 60 or 75 days and then enable the notification, will Docebo go back and process accounts with those specific time parameters? As we move forward, the plan is to turn the notification on with a standard 7-day window.Can I also have two versions of the notification running? One version runs at the 7-day period, and then another takes the same action but at a later period, say 60-days after account creation.

AnneCS92Contributor III

asked in Product Q&A

Changing the assignment score after grading

Hi there community, Do you know if it is possible to change an assignment score? An instructor of ours accidentaly graded an assignment as 0/100 and passed. I would like to change the zero to the actual and correct grade the learner got. Is this still possible after grading?

DanielHero III

asked in Product Q&A

Returning to previous page in Docebo

Does anyone know why it’s often impossible to return directly to the previous page in the Admin Menu and other areas of Docebo? It’s possible at the very top of the menu, but once I get to second level links or below, there’s no way to do it. This adds to the workload when editing multiple courses or users, because once you’ve loaded a page there’s no direct path back to the previous one. For example, right now I’m editing the course code for almost 80 courses spread over 4 pages in Course Management. Once I’m on page 2 of the course list, clicking the back arrow in either Docebo or my browser always returns me to page 1 rather than page 2. This isn’t a big deal if you only have a few edits to make, but it can get frustrating when you have many to do. I tried getting around this by opening the edit link in a new tab, but for some reason that option is disabled as well.

DanielHero III

posted in Product Q&A

Navigation when editing tests in Course Management

Hi all,I’m currently editing tests in a course consisting of 6 folders. When I click the [BACK] button after editing one of the tests, I’m taken to the very top of the [TRAINING MATERIAL] hierarchy rather than the folder in which the test is stored. This means I need to keep clicking the folder again to go back to editing the remaining tests in the folder. This is only 1 extra click, but due to the number of tests I’m editing, it’s significantly impacting the efficiency of my workflow. I’m thinking about submitting an idea to see if navigation can be modified to go straight back to the folder, but I was wondering if anyone else has noticed this and thinks it would be worthwhile submitting an idea. I suppose if you are only making one edit, it might make sense to go straight back to the top of the hierarchy rather than the folder in which you were editing. However, when I make changes to videos, I’m taken back to the folder in which the video is stored rather than the top.

Jamie BeaulieuNovice I

asked in Product Q&A

Session UUID vs. Session ID

I have created a course and session and am attempting to import the events. I keep striking an error on Session_UUID. What is this field and where do I find the information? Alternatively, where do I find the Session ID?

NicoleHelper II

posted in Product Q&A

Why can't a learner rewatch a SCORM in a Course as many times as they want?

Can someone help clear something up for me? For some reason when a learner or facilitator completes a course, then that’s it. they can’t go back and re-watch it again. Help has told me that I have to go into the username, to run a report then click X on their Version Status Reset Score? So I would have to do this for every course in a Learning Plan? Surely there’s something missing, no? That means for every learning plan there is an average of 5-8 courses each and who knows how many people are registered. What am I missing here?

lrodmanGuide II

posted in Product Q&A

Managers and Teams - help!!!

Is this the only way for managees to pick their manager? For managers picking managees - it seems they can’t use the admin gear → users page to pick other power-users as managees. They can only do this from the my teams page. However, if someone has no managees or managers, the my teams page is hidden from their hamburger menu… Anyone have good workarounds? We have 140k users and 0 org charting - yet.Not all of our 580 member companies WANT mandatory manager selection, so the choice in the screenshot is subideal. Also, for some orgs, we don’t have the manager created yet as a user, but their managees might log in...

HawleyKaneDocebian

published in Product Q&A

[Q&A] October 2022 Release Readiness Webinar

For those that tuned in to the 2022 October Release Readiness webinar, you knew these were coming! If you missed it, don’t worry, you can watch the recording. But first up! For anyone that may have missed the links we shared at the end of the session, here they are again! Docebo Release Schedule: https://community.docebo.com/news-announcements-40/updated-docebo-learn-lms-release-schedule-2022-2174 Enhanced Data Refresh post: https://community.docebo.com/news-announcements-40/updated-docebo-data-lake-2-5-automated-data-refresh-update-5119 October maintenance release post: https://community.docebo.com/product-updates/october-2022-mid-month-release-5308 Reports: Sending, modifying, and more! https://community.docebo.com/integrations-65/reports-sending-modifying-and-more-5180 Learning award winners: https://community.docebo.com/news-announcements-40/congratulations-to-our-learning-award-winners-5420 Let’s get to your questions! Q: Are there plans to add widget duplication t

liza2022Contributor II

asked in Product Q&A

Permission vs Catalog

Hi,I have setup course catalog and added courseA which are displayed on internal page only. When the learner is in the group which has permission to enroll and log-in as the learner, I can see the specified courseA in the catalog only. However, when the learner is not in the group which has permission to enroll and log-in as the learner, I can see not only the courseA in the course catalog but also other courses. Is there any configuration I am missing?

PaulaJarvisNovice III

asked in Product Q&A

How does Docebo Transaction run when Importing Enrollments from Another Course

We have Series LPs where the enrollees are manually added to the next series of Courses. How does the Transaction trigger from these “automatic” enrollments? There is not button to toggle to trigger the transaction. And we don’t store CC info. We are using Authorize.Net as our payment gateway. I can’t find anything in Knowledge Base or the Community. Any thoughts on how to 1) store a CC number and 2) subsequently trigger the transaction and receipt.

ktbadhamHelper I

posted in Product Q&A

Editing External Training

Hello! I come with a question about External Training. We currently allow our users to enter external training without approval. This seems to result in a situation where they cannot edit or delete external trainings. We’d like to have the option to allow full editing for them when it comes to those external trainings. I found this idea here: But what OP describes doesn’t seem to match what I’m experiencing.If we turn on approvals, users CAN edit and delete, but once it’s approved they can no longer make any changes to the external training.I’m wondering if anyone else has come up against this, with our need, and what you have done.An obvious workaround seems be that we turn on approvals, but then never actually approve anything which allows users to edit and delete at will. But does this mess up external training reporting or anything else I’m not thinking about?Love to hear others experiences.

NicoleHelper II

asked in HTML & CSS

CSS to hide GMT's city/location

Happy Friday!I’m hoping that someone has CSS code to hide the GMT city? Please and thank you?

lrodmanGuide II

posted in Show & Tell

New (in my platform): Games section

Going live with my daily wordle and weekly jeopardy - wish me luck! Wordle is a completely “custom” app based on “Reactle” and our subtitles. If anyone goes this route, happy to share my python script for scanning a directory of VTT files and making a de-duplicated list of 5 letter words. It handles streaks itself. In the future I plan to tie it more deeply to the LMS - currently it runs all on its own in an iframe and changes the word at midnight each night Chicago time (our HQ). Taught myself python in 1 hour! It’s pretty easy (I do have 25 years of on-and-off coding experience). Jeopardy is an iframe implementation of JeopardyLabs which is an awesome site and costs $20 lifetime. Highly recommended! Art by me and freepik. I made the jeopardy players more diverse. It is hard AF to find diverse clipart. Also obviously I photoshopped my portal in there. So meta!

KTJDHelper II

asked in Product Q&A

External training

Is there a way of renaming this page to ‘External/local training’? We want local department training to be recorded by the individuals rather than centrally, but at the moment the name makes it sound like you should only record training you have done externally to the organisation. Can it be renamed (I looked in the localisation tool and couldn't find a way)

mhigbeeNovice II

posted in Let's Talk Shop

Best feedback messages for test retake

What are good feedback messages for retaking a test if a passing grade is not achieved?

lrodmanGuide II

asked in Product Q&A

Is there a good way to sell an external product in docebo?

We use a personality test called Harrison’s and sell it to our members at cost.In our old workflow we have a system where people fill out a form and get charged for it - and can check out as often as they want (e.g. a poweruser can buy this for 20 of their employees) I’m fine handling the backend stuff myself, but is there a way for me to put a form with a fee (or even just a fee) in docebo that isn’t a one-time purchase? Almost as if it were a cash version of the rewards shop. Worst case I’ll outlink or iframe the whole process, but it would be nice to put it in Docebo.

msantosHelper II

asked in Product Q&A

Certification waiver

Hello all, I have a situation here and I need help.for an employee to board an oil rig, he must have all valid certificates. In some situations, with the proper approvals, he may ship with some expired certificates (waiver certification). How can we deal with these situations?

maxhsbell1Newcomer

asked in Product Q&A

Manual notification expired certification

Hi all,Is there a way to set up a manual notification to remind everyone who has an expired certification?Thanks!

vegard.ofstaasInfluencer I

asked in Product Q&A

Customise Learning plan slideup panel

HiI would like to ad some more text like “Click her for learninplan”, or something like that, in the pink slide up panel in the picture below. Just to make it a bit mor obvious, and easy to revert back to the learning plan. Anyone that has a good solution for that?

ASykesNovice III

asked in Product Q&A

Thumbnail Mass Deletion?

Is it possible to perform a mass deletion of thumbnails...I don’t necessarily want to delete all of the thumbnail images but I do want to delete a lot of them and going through manually one-by-one is very tedious and actually causing my computer to crash because we have too many uploaded.I share my platform with other people who do not have LMS admin backgrounds and it’s become cluttered so I would like to do some cleanup.

Seth ClarkContributor I

asked in Product Tips & Tricks

Certifications & Retraining Help

Hello everyone, I am sure I am just overthinking this, but I am brand new to LMS platforms and I am have no clue if I am doing the Certifications & Retraining right. Outside of the simple course Docebo offers, do you all have any resources I could use? Thank you in advance! Seth Clark

atreyee07Novice I

posted in Integrations & APIs

LinkedIn learning & Docebo - access management?

In integrating LinkedIn Learning with Docebo, how does a user access the LinkedIn learning courses? Would be great to hear how your experience was with the end user accessing the LinkedIn learning courses in docebo? Challenges you faced with SSO or during authentication. Thanks in advance!

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