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Feenix73Influencer I

asked in Product Tips & Tricks

Running a report on tagging of content?

Has anyone been able to run a report of all the tags applied to their training materials. Our organization is cracking down on taxonomy and all content has be submitted for governance. Curious if anyone has been able to run reports to product what are the tags and which trainings materials do they apply to?

JGildeaHelper I

asked in Product Q&A

Can class attendance be auto-reset?

We have ILT courses that become very specifically “relevant” during certain business phases of the year. This is to support activities that we want our managers to complete. We just entered another phase and scheduled new ILT sessions. Here’s the issue - we have managers to have attended before who would like to attend again to refresh their memory on the topics involved. But they cannot enroll, because they have a completion already recorded. We don’t want to have to remove the existing completion - that’s not fair and accurate reporting. Is there a way for them to re-enroll without a) losing their previous completion or b) having to manually make the change (ultimately, we don’t know how many will want to retake). Communication has already gone out - so creating a duplicate course is not an option (and that would create confusion in the system, too).This is also NOT a certification. It’s an optional course.

LSPHelper II

asked in Product Q&A

Accessibility: Hide courses that are part of a learning plan

The “My courses and learning plans” page in user accounts show both learning plans and individual courses that the user is enrolled in. Some of the individual courses are part of a learning plan and they appear both as an individual course and in the learning plan. Some of our participants in one learning plan have cognitive disabilities that make it confusing for them to see courses in two places. Is it possible to hide courses from the “My courses and learning plan page” if they’re already part of a learning plan? This way, users only see the learning plan and navigate to individual courses from there.

Limor YouldusNovice II

asked in Product Q&A

Course completion - user indication that course is completed

Hi, Can you please add a message for course completion once the mandatory part of the course activity is completed? currently if there is an end object marker for specific material there is no completion message related once you completed this training part. users are not sure what to so and whether the training is completed. I have also opened a support case for it #237075 . Thanks. Limor

TaviaRitterHelper I

asked in Let's Talk Shop

Does Docebo Community (and Knowledge Base) translate

We are looking at going global and need to think about how we support training with global regions if we allow them to create their own course catalogs/courses… Can we lean on Docebo’s Community, Knowledge Base, and University?

brandonmaldonadoContributor I

asked in Product Q&A

Bulk completion for training material with SCORM package

Is there an option in Docebo to perform a bulk completion of users when the training material is a SCORM package? I know that we can change a user’s status from the Enrollment screen, but it does not appear to change the status of the actual SCORM package.

oliviachowInfluencer I

asked in Product Q&A

Where are the June and July 2022 release courses in DoceboU?

Where are the June and July 2022 release courses in DoceboU?I only see up to May 2022. When do they release these for each month? What is the schedule?

DRamirezContributor III

asked in Product Q&A

What are some things your learners like about Gamification?

Hello Community - We are preparing to officially launch Gamification! Does anyone have any feedback for us on the following?What are some things your learners have really liked about it? What do you feel has engaged them to interact with the platform the most? What don’t you particularly like and how have you worked around it? Thank you! We are hoping to really kick it our of the park for our learners!!

tommyVanHelper I

asked in Product Q&A

Why does my Power User Get a 403 error when trying to enroll learners in ILT?

The PU in question has all of the necessary permissions: They also have the relevant branch and course assigned to them. They are an instructor in the session. When trying to enroll users into the course from here it redirects to a 403. Is this a bug? The chat agents have been thoroughly unsuccessful in identifying the issue.

j_valencianoNewcomer

asked in Product Q&A

Docebo validation documentation

As part of a medical device organization, we will roll out for the Quality management system soon, and we are working trying to find Validation documentation for new software versions, how does Docebo makes documentation and validate interface before sending the enhancement or new versions to clients? Thanks for the support.

tommyVanHelper I

asked in Product Q&A

When setting up SAML SSO, do new accounts get created?

We are starting Extended Enterprise for a client who wants SSO and plans on tying it to Azure. There are hundreds of existing users in their branch. My question: once we activate SSO for their instance of EE, will all of the users simply be updated? Or will a new set of users mirroring the existing set get created? Also, whichever way this works, why? As always, appreciate this community!

cpattersonNovice III

asked in Product Q&A

Approving Observation Checklists Once a Manager is no Longer Active

I’m hoping the hivemind can help me out here…We have been having moderate success using Observation Checklists as part of leader onboarding, but I’ve run into a situation that I can’t find a solution to. Our checklist is set up for employee to complete, but then it needs to be approved by their manager. I have a manager who is no longer with the company, thus is inactive in the system. This has left the observation checklist for the employee in limbo as the checklists do not move to their new manager.Any solutions for this?

asked in Let's Talk Shop

Adding text to the login page

I need to add verbiage above the username and password to say ‘All Internal Employees, please click the SAML SSO button to login to your training. All external users to Panasonic please enter your username and password. ’… Or something link that. I can’t find any language or guide to show where to put this to add this type of text. Thanks

KMalletteHero I

asked in Product Tips & Tricks

Reusable accounts/Scorm courses

Good Monday morning, Hivemind …I have a group that wants to offer training to an external organization “with thousands” of potential users. This tenant in our extended enterprise uses SSO for its learners, and the thought of managing this many users is daunting for them (understandably). They don’t need to track any of the participation or course completion information.I know that I can create a limited number of accounts and provide the username/passwords to the organization. I understand that the course shell shows the “resume” or “start again” buttons, as does the SCORM file. I understand that Docebo doesn’t really have the concept of a “multiple users” account.Does anyone know how to stop SCORM from doing any tracking? I’d love to present the course again and again as if it had never been viewed. Thanks for any ideas …KM

lrodmanGuide II

asked in Product Q&A

Pop ups on mobile app: How can I get SCORM files starting with "Open a new window" buttons to play on mobile?

I’m at a new company and migrating their LMS. Almost all our courses begin as “open a new window” buttons for historical reasons. There are thousands of these courses. Can we straight-up not use any of these in the mobile app? They open the popups in the default iPhone browser (chrome in my case), not within the Docebo app (we paid for branded mobile but I assume go.learn is the same code)

Eric M VanAukenInfluencer I

asked in Product Q&A

Importing "Direct Manager" and "Is Manager" via SSO

Good morning Guys, We have a question here on how to potentially handle. In SSO it seems you can not pull over the “Is Manager” field and the4 “Direct Manager” field. Both of those are key to making this work for the client. As you may know I am all about work arounds. The question is: As we are mapping fields, is there a way to take an additional field from AD and map it to the “Is Manager” and then an additional field to the “Direct Manager” field in Docebo? I would assume that you should be able to do this but I wanted to validate this with you. See rules below:--------------------------------------------------------------------------------------------------------------------------------------Depending on the user fields you wish to import, you can choose whether to import users via CSV, SAML, or Automation App. This table provides a comparison of the fields you can import via Automation or via SAML SSO: LMS User Data Field Automation SAML SSO Use

JfarnlofNewcomer

asked in Product Q&A

How to download certificates from expired courses without using the "my activities" tab?

I would like students to be able to open their courses/learning plans to download certificates even after access is expired. Is there a way to do this without using the “Soft Deadline” feature? I don’t want students to be able to complete unfinished courses after expiration. I just want them to be able to download certificates without having to go through the “My Activities” tab.

Annarose.PetersonHero III

posted in Product Tips & Tricks

No back button on pages linked via Custom Content Widget

Wanted to share a little bit that was discovered on our platform about seeing a back button on pages that are linked from within the platform.We have various pages linked from within our platform, and it was brought to our attention that some pages had a back button and others did not. After further investigation, we discovered that all the pages that were accessed via a custom content widget for some reason did not have a back button, while pages were accessed via linked image, or a link on an html widget did have a back button. See example below:Turns out the issue is from using the full destination URL in the custom content widget. If the full destination URL was in the widget, the back button is not present on the page when accessed from that widget. If you use the relative url, (for example: “/learn/catalog/view/4”) in the custom content widget, you will see the back button on the page that you are navigated to. I have a support ticket open about possibly getting this fixed, as

lrnlabHero III

posted in Product Tips & Tricks

Power User Approvals & eCommerce

We use both course approvals and eCommerce as our client mainly sells courses. We found that there is a gap between these 2 process when using other payment methods (not credit cards). We are using the Wire Transfer payment option to imitate a “bill me” option.We found that if the eCommerce transaction is not manually marked as “paid” before the power user approves the course request, the end user has access to the course content without if being paid first. This is not critical as they are eventually billed (we export our eCommerce transactions to a 3rd party accounting system) however if the power user declines the request, we (the admin team) have no way to know this was declined, modified, etc. without first having to reach out to the power users or looking up each transaction (which can be very time consuming). Has anyone run into similar issues? If so, I’d lobe your thoughts and tips on how you are using those 2 process today. If you need more details, please let me know. Thank y

RyanThomsonNewcomer

asked in Product Q&A

Session Availability Report

Hi,I would like to provide our customer power users with the ability to see a list of sessions and their availability. I have been looking around but cannot see how to do this. Anyone got a solution for this?Thanks in advanceRyan

Diane JacobiNewcomer

asked in Product Q&A

What is the best way to maintain course completion records for retired users?

Hello!I support a large group of volunteers which has high annual turnover (about half). We consider each year of volunteers as a cohort. We have a couple of different required courses - one course is required only every 4 years and two courses are required annually for all members. Volunteers who leave do sometimes come back to the organization within the 4 years, so they would not be required to retake the training until they hit that 4 year mark. They would be required to retake the other trainings.When a volunteer leaves the organization, we deactivate their account.My questions:If I unenroll people from any of the courses, is a record of the course completion maintained? If I do not unenroll people from the courses, but just deactivate their accounts, are notifications sent to deactivated users (we have a notification that reminds people to complete these courses - I do not want to send notifications to people no longer associated with us)? The problem I have with this is that th

Jenny EngNovice III

asked in HTML & CSS

Window notification pop-up for newly created pages

Window notification pop-up for users’ first-time visit/access to a newly created page - is this possible? anyone have done this before and/or have suggestions?

greghagarNovice I

asked in Integrations & APIs

Where is the "suffix URL" field when adding a URL to an allowe xAPI domain?

I’m trying to understand how to implement xAPI in Docebo and in the KB article Uploading xAPI (formerly Tin Can API) Content, I read the following about setting up allowed domains in the advanced settings: When you have added the domain, press Add. It will then appear in the list below. Repeat the procedure to add up to 20 external URLs. By adding only the domain, you can upload as many xAPI training materials as you want, without limits or restrictions, because for each domain that you insert in the xAPI (Tin Can) External Content field, you can then specify the file name and extension in the xAPI training material’s configuration. ...…. If you select a domain that doesn’t contain the name and extension of the file, the Suffix URL field will appear below the Select URL/Domain field. Here, you’ll insert the name and the extension of your training material file.However, when I select that URL from the dropdown to add as training material, the “suffix URL field” never appears. What am I

psawchukuhyusNewcomer

posted in Product Tips & Tricks

New Course Request Form?

Hi everyone!In our environment, we have created specific catalogs to house our courses, a large portion of which come from the Content Marketplace. However, we don’t plan on offering access to the full catalog of courses. Instead, we plan on discussing course requests with requestors before importing them into our environment. One way I thought we could streamline this is through some sort of form inside our environment.Has anyone tried to do something similar? If yes, how did you set it up?Thanks!

tommyVanHelper I

asked in Product Q&A

Setting up SAML SSO for an Extended Enterprise

I have done everything correctly by passing the metadata between Azure AD and Docebo, matching up the Unique Identifier field, uploading SSL certificates for my test domain, and I still get the same error:The expert my AM gave me has no idea why its not working. IT has no idea. I’m at a loss!

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