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Hello! We are deploying a company wide re-certification on April 1st. Is the best way to deploy this by archiving and re-enrolling Team Members into the certification? I need to make sure that the users certification records aren’t lost (pulled to see archived records), and want to make sure we can notify users, have it show as “not completed”, and re-award the certification once done.Thanks in advance for the help! 

Is there anyway to add additional filters to the Docebo built in filters? In LinkedIn learning there are many additional fields that allow the user to narrow down the results. Anyone have any ideas? We want to be able to filter by Video, Course Time, and a few other things.   

Could someone confirm if the behaviour of my Learning Plan is to be expected, or have I done something wrong please?SetupI created a Learning Plan containing 5 ILT courses (all published, in catalogue, etc..) The 5 ILT courses have 3 or 4 Sessions each with a mix of online or venue events on different dates, scheduled through a whole year essentiallyUnexpected Behaviourwhen a learner looks at the learning plan to check out the course, not enrolled yet, only the first course and it’s sessions and events are able to be viewed opening any other course does not show the sessions and events available this means a learner cannot tell if the course is going to be viable for them as they cannot see all the events.  In reading help pages and the AI summary result from some searches it suggested that people use a work around listing all the dates in the learning plan ….. I’m at a loss to work out how to fix this as I would expect the ability to view all the sessions across all the courses in a l

Hi everyone,We already have a working setup in Docebo for Vytalize employees where new hires land on a dedicated onboarding page and then later move to a standard home page.Now we need to create a similar experience for VHP employees, but I want to make sure we handle menu visibility and order correctly since Docebo shows users the topmost published menu they have access to.Our goal is: Vytalize new hires see a Vytalize onboarding page, then later a Vytalize standard home page VHP new hires see a VHP onboarding page, then later a VHP standard home page My questions are: Is the best practice to create separate groups or branches for: VHP New Hire VHP Employee Vytalize New Hire Vytalize Employee As long as each user only belongs to one audience at a time, is it safe to rely on menu visibility plus menu order to control which home page they see? Has anyone run into issues with maintaining multiple onboarding menus for different employee populations in the same pla

Does anyone know if you can move the course widgets so they don’t just display at the bottom of the page? We have several added course fields and we want to leverage course description widget to display to the learner when they go to enroll. By default they show at the bottom of the page, but we would like them at the top just above where you see the available sessions. Is that possible? Documentation seems to imply it is, but no details on how.Thanks!

Hi all,We just upgraded to an EE license so we can offer a new program its own subdomain, look, brand, etc. apart from our existing program. My big questions:Could our existing program use the root/main platform or do we need to become a client along with the new program? Pros and cons of each scenario? Could our existing LMS configuration (look, branding, advanced settings) continue to be the default for the main/root platform (and thus for our program)? Or will we need to start from scratch along with the new program when we upgrade?I hope this makes sense to those who have gone through this. I am not sure how common it is for folks to upgrade to EE after years of building a platform. Trying to understand how much time I’ll need to dedicate.Thanks for any tips and insights you may have!

Dear Community,I was wondering if there is any report or information available on how learners are using the Harmony assistant. It would be interesting to understand what types of questions they ask and whether Harmony is generally able to provide accurate and helpful responses.Is something like this available? Anonymized data would be perfectly fine — it does not need to include usernames or any personal information.Thank you.Best,Dominik

When changing text in the localization tool, is it possible to add a bold attribute?  For example, I want to emphasize the word IMPORTANT, but html code does not work.Appreicate any feedback.Regards,Cheryl

Any feedback on the Credly badge connect integration would be appreciated in relation to how a badge that is marked as “private” in Credly (meaning visibility is limited to a certain audience) is unable to pass through to the LookUp table due to it passing through the recipe (Get Badge template from Credly) is equal to false. Therefore the condition at step 11 that requires the public parameter to be true, any badge with public set to false will be removed from the lookup table. Therefore, the current behavior is expected.We do need badges in Credly to be “Private” as well as the obvious for a “Public” badge. Wondering if anyone else has experienced this and has a workaround? Thanks

I am wondering if it is possible in the catalog page to have it open with the course description fully expanded as opposed to having to press the “Show More” Button?Right now it only shows like one or two sentences and is not a great visual for learners who are looking to purchase. see below gif for reference.  

 Introducing the “AI at Docebo” Experience in Docebo University We’re excited to launch a new AI at Docebo page in Docebo University—your central hub for exploring how AI can elevate the way you design, deliver, and scale learning. This experience brings together learning, inspiration, and community into one place—so you can move from curiosity to capability, fast.  Start with the Fundamentals We’ve introduced two new courses to help you build a strong foundation:  AI Virtual Coach Learn how to leverage AI-driven coaching to support learners in real time, reinforce knowledge, and create more adaptive learning experiences. Docebo Creator Explore how to generate and scale content using AI—turning ideas into structured learning assets faster than ever.  These courses are designed to be practical, approachable, and immediately applicable—whether you’re just getting started or looking to refine your workflow.  Learn from Real Use Cases Dive into DU Live webinars where Docebo experts and c

Hello - I’m currently building a new library of videos - not meant to be courses but rather prompts for people to watch without the friction of having to enroll in a course to be able to watch them. We are using Coach and share for it (I believe a legacy product?), and what we are currently experiencing is that the videos uploaded as vimeo links are not showing up in channel reports - nor are showing up in Harmony searches. Has anyone experienced anything similar or found a solution for this? Thanks

Hello, we are re-designing our landing page and wondered if anyone has any CSS code to allow us to make the search bar more prominent?  I have exhausted AI suggestions!Many thanks in advance, Lisa

In our Docebo platform, anyone who passes an exam shows as “completed” and anyone who fails an exam shows as “in progress”. Users also get 3 attempts at passing the exam. I’m looking for a report that I can set for a specific timeframe (monthly) and show every user who accessed the system during that timeframe and is either “completed” or “in progress”. Basically I want to record the pass/fail rate for our exams for the specified period.So far I have found the reporting functionality in Docebo very limited. I can set the “completed” timeframe but then “in progress” people don’t show. I can show the status of ALL users, but then I’m exporting 40,000 records to sift through to get a picture of one month. I can look at training material statistics but can only see “completed”.Can anyone tell me which type of report I should be selecting and the settings for reporting both “completed” and “in progress”?Thank you!

I am not well versed with API’s but have been learning with the help of professional services.  I was advised last week that Postman is severely limiting what the free version will be able to do vs runner jobs which require a premium subscription.  Are there other platforms, free, similar to Postman that allow for ‘runner’ jobs and bulk actions via API?

Hi - I’m looking for some help with customizing a catalog widget I’m using to serve up some learning plans on a page.  I’m trying to reduce the overall vertical height between the “Enroll in Partner Onboarding” title and the green learning plan cards below it - probably by about 10 pixels.   I’ve already the search bar that’s built into the widget and the resource count label with the following CSS:  /* removes the categories filters and search bar from the partner onboarding plan widget */#doc-widget-1621 .ui-data-browser-controls-bar {    display:none !important;}/* removes text showing number of resources in the widget */#doc-widget-1621 .course-catalog-total-count {display: none;} When I inspect the element in the browser console, I’m able to reduce this space by deactivating the padding-top shown here.   I’ve tried several variations of this CSS to duplicate the effect, but without any luck. /* adjusts position of cards in partner onboarding catalog to remove gap between cards and

I’ve used this article to great advantage to enroll folks via the API, but it depends on learners not currently being enrolled. Has anyone seen any similar instructions for how to use the Edit Multiple endpoint on people already enrolled? 

📹 April 27 is coming. If you're using VILT for Microsoft Teams Live Events in Docebo - every ILT session configured with that tool will stop working on that date.Not "stop being created." Stop working. Pre-existing events configured with the Live Event option will no longer function. This is driven by Microsoft's decision to retire Teams Live Events at the platform level.Docebo's integration follows Microsoft's timeline - and April 27 is the hard cutoff.What breaks on April 27: The "VILT for Microsoft Teams Live Event" option disappears entirely from the interface. Any ILT event already configured with that tool will no longer generate a working meeting link - learners clicking to join will get nothing. No error message explaining why. Just a broken session. What do you need to do?First, in your VILT configuration: go to Admin Menu → Apps & Features → VILT for MS Teams. Every account of type "Event" must be edited and changed to type "Meeting."Second, in Course Management: find ev

On Docebo Help it guides me to the Admin menu and then says there is “Learning Evaluation” in the Apps and Features part of the menu - I dont seem to have that option (yes I am a SuperAdmin!)

Hello everyone,I’m currently uploading 2,000+ questions and trying to organize them into question banks. I understand that Docebo doesn’t currently allow questions to be imported directly into a question bank, but has anyone found a way to move questions from a GIFT-imported test into a question bank?Manually adding more than 2,000 questions one by one would be extremely time-consuming. Copying a question plus four responses means 10,000+ individual copy/paste actions. My fingers hurt just thinking about it 😥I’m hoping there might be a more efficient workflow that others have discovered.Context for why I need question banks:For each area, I need multiple question sets that pull from the same pool. For example:Area 1 – Set 1 (25 questions)Area 1 – Set 2 (25 questions)Area 1 – Set 3 (25 questions)Area 1 – Set 4 (25 questions)Area 1 – Set 5 (25 questions)Area 1 – Set 6 (25 questions)Area 1 – Set 7 (25 questions)Area 1 – Set 8 (25 questions)Area 1 – Set 9 (25 questions)Area 1 – Set 10 (25

Hello,I’m helping my coworker set up ILTs in Docebo. The ILT is a live training to be hosted at multiple locations (Georgia, Texas, and Ohio). As we set up the sessions in Docebo, we want to enroll any learner who lives locally to the location. Our senior leadership wants us to incorporate some method of tracking enrollees’ acknowledgment of the enrollment, both for the accountability on the staff’s part that they have to attend the training, but also so we can enroll them in a webinar or makeup session as needed. Has anyone found a way to require an acknowledgment for a live training using Docebo that doesn’t involve building another course and using a learning plan? I appreciate your ideas!

We have folks that are signing up for week long courses and are backing out during the first session of the course because they didn’t realize it was a week long commitment. To help address this, we would like to have users in someway acknowledge that they are aware and agree to the time commitment when enrolling into a course.Any ideas on how to best accomplish this?

I have an employee that left the company several years back that was just re-hired. Is it possible to combine their expired account with the new active account.

I still have not figured out a good way to handle forklift evaluations that are federally required every 3 years.  Has anyone done this? Checklists don’t have a grading or pass/fail/retake options.Making an “External Training” seems tedious to manage.Wondering if the best way is a course shell with just a question that they swear they passed? or force an assignment where you upload a copy of your evaluation (this is a lot to ask of a deskless worker)?Any ideas? eCFR :: 29 CFR 1910.178 -- Powered industrial trucks.

I need some suggestions.  we are looking for a place for people to have a place to post information about agents they have created.  We thought we would create an Agent page in Docebo.  We thought about having a place for team members to upload documentation and videos showing how they created the agent, a link to the agent etc.  Has anyone done anything like this?  My thought is a channel.  Any feedback and thoughts will be very helpful!