Learn & Share

Hello and thank you in advance!Where do I find the web server address for adding images to an iframe in a html widget?I’m vague on where it may be. Is there a place where I can view the path of all images uploaded across the platform?I know where to upload images for courses and widgets and went to the image UI for both, I get lost from there.Thank you again for your time! nick

Hi, We want to understand the best practices for using the course/learning plan direct link. Docebo help article states that "If you've enabled the SAML SSO app in your platform, automatic redirect to the identity provider is required in order for an enrollment link to work successfully for courses or learning plans. Otherwise, the user will receive an error message when trying to use the enrollment link. " We tested and found that the direct enrollment link still works if auto redirect to identity provider is not enabled. Can you please confirm if direct links will work or not, please confirm for both 'SSO' & 'Non-SSO' scenarios when the user is not logged in and if they clicks on that link.Do you prefer to use direct enrollment link or the course direct link?

We have self-registration with admin approval required on our platform. We receive 1 or 2 users per day who, even though I edited the localization string for the self-reg form instructions to state that a work email is required, we still see the requests. Is there a way to disable certain email domains (gmail.com, yahoo.com, hotmail.com, etc.)? I know we can limit to only allow certain domains - that wouldn’t work in my use case. We need the opposite of that - to filter out specific domains.

Hello, Docebo Community!My organization launched our LMS at the start of the calendar year, with our employees and contingent workers gaining access to the platform via OKTA SSO.  We’re now weighing our options for, and trying to understand the work involved in, offering content free-of-charge to individuals outside of the company (i.e., customers).For anyone who has their platform built for both employees and external customers, I’m interested in hearing about your experiences with setting it up and the lessons learned you’ve encountered.  For example, are you utilizing the extended enterprise app, how are you managing external users gaining access to the platform, etc.?  Thank you in advance for your insights!

Since the move to the data lake and the new process of 4hr refreshes, it seems this process is hit and miss...Over the weekend ran some reports and all went fine...today, on 2 separate client site, both reports and other background jobs are completely stalled. Nothing running for hours. Have 2 outstanding tickets…Question to the Community...anyone else experiencing these serious latency issues with reports and b/g jobs?

#doc-layout-internal-header > div.internal-header-main-elements > div.internal-header-user-menu-button.ng-star-inserted > ui-button-icon::after{ content: "MENU"; color:#888; font-size: 0.92em; text-align: center; font-weight: 600; top: -6;}#ui-button-icon-3 { bottom: -8;}/* add text "menu" to hamburger menu */Having minor spacing issues - pretty sure my text-align does nothing

We are currently using Docebo Connect to integrate our Outlook Training Calendar with the ILT courses in Docebo. We have been experiencing cancelation emails to trigger even though the session has not been deleted or changed in Docebo. Learners have reported seeing the canceled invite and/or email in their outlook calendars. Any ideas why this may be occurring? 

I have always had a mantra of keep it simple with Rise 360 and you will be successful. But I wanted to check with folks that have worked with their platforms and see if there are best practices for versioning up with it.We are having alot of fun with Rise 360 and we are establishing a course for our new hire managers. I have showed off a few prototypes and people are sold on it.GreatHere is the thought. We have like 5 guides that are going to be rolled out slowly to the organization to make up a managers toolkit. Some of the content in the guides are underway and would add their own major section.Importantly - I am not looking to do major “scoring” changes with the course...as in I am not looking to change the “structure” of how the course will score with question and answers. But more content if we add sections can dramatically disturb the slide count.We will be tacking on new sections to the rise course.Any thoughts from your experiences on how to not have this approach crash and bur

We have an enterprise license to LinkedIn Learning, and have imported dozens of courses into our Docebo installation. Recently, with no overt changes on our part, Docebo now continues to say that courses are In Progress, when, in fact, they have been completed. This is happening across all LinkedIn Learning courses and all users. Docebo technical support has, so far, been unable to identify and rectify this issue. Because some of these courses are enterprise mandatory, this has created something of a crisis. Does anyone have an answer? Thanks.

Here’s a way to hide the “add to cart” button when there are no sessions:NEW Interface:/*hide add to cart button in purchase box if there are no available sessions*/body:has(.ui-notification-inline [role="alert"]) dcb-ui-button-raised-primary {display:none;}OLD Interface:/*hide add to cart button in purchase box if there are no available sessions*/body:has(div.enrollment-content > div.session-text.text-grey-mid.ng-star-inserted > p) ui-button-raised-primary {display:none;}

What permission am I missing to give our Power Users the ability to assign zoom hosts when creating Virtual ILT Sessions and events?  The Power User is paired in Zoom V3 and has all permissions for course, learning plans, ILTs, enrollments, locations, and webinar tools.  What flag or permission am I missing?  Can only admins assign zoom hosts?

Is it possible to create a custom report to show all branches and associated branch codes in Docebo?  If this exists can someone detail those steps as I have not found a means to do so.

I know, I ask a lot of questions about SSO, but look, we are almost done with this integration! Current State:User is able to use the SSO button to sign on to their tenant. They can see the branch and interact with the LMS.The User Provisioning section looks like this:  When we use a SAML tracer, it shows that these fields are being sent to Docebo. The problem is, they are not being updated in the LMS. For example, a test user changed their name in Azure AD to something other than their name. When they logged in via SSO, their name did not reflect the name in AD, the source of truth.Even worse: when trying to log in as a different test user via SSO, one that did not already exist in docebo, the user was not able to log in, nor was it created in docebo. I know we are missing something, but I have no idea what...

Hello - we have several customers who like to enroll their employees into learning plans and they want to have due dates on the enrollments. The only way I can figure how to do that is to enroll the users, and then one by one edit each enrollment to add the due dates. When our customers have to do that for 100 enrollments, they get a little grouchy. Is there a better way?

Hi Everyone, My organization is planning on utilizing Instructor-Led Trainings inside of Docebo. We are integrated with Microsoft Teams. We have made one account inside of Docebo and have had several different people that will be instructors, pair with it. I created a test course, and they were able to join as producer. However, they are not able to “Start” the course. Additionally, I made another test course and now they cannot even join as a producer. It just says “Live Event has not started yet”.  I guess my question is are we each supposed to have our own Teams set up in Docebo with the Client ID, Tenant ID, and Client Secret? Is that why these issues are occuring?  Any help is appreciated. 

Hi all,I’d like to pick your brains over sensitive data exposure & Docebo course access.We have two groups of people accessing our LMS, one are internal, the others contractors. There are courses that we do not want contractors to view. Thus I have set up catalogs so that they can only search or browse to those courses that we allow access to. We do not use the public catalog at all.The problem is, if someone (be it internal team leader or power user) enrols them on a course, they can see it, even if it isn’t in the catalogs they can access.How can we restrict content?Wihlst at the moment this isn’t major, as contractors are covered explicitly by contracts, this question will become critical when we open the platform to a further third group of partners who are not covered by contracts.

I have a set of PDFs I MUST maintain that get updated quarterly as reference material for my learners. Slide converting a file 50+ pages is out of the question and the slide converter also does not allow for live links (so users can’t navigate via Table of Contents or other internal document re-directs.Uploading as a file in a course isn’t ideal as the user must re-download every quarter which they are very very unlikely to do.I was thinking that maybe there is a way to upload the PDF in Docebo and use an iframe in the HTML training material to embed a PDF viewer? I have made a few attempts but haven’t found a solution.If anyone has a workaround for a true PDF viewer in-app that would be amazing. (Already submitted/voted for related Ideas).

Basically I don’t like this icon covering the image.  I assume the change I made here in Inspector wouldn’t translate well to mobile, but has anyone tried anything like this?  

Hi - we’re seeing an HTTP Error when uploading xAPI training material today and the file wont upload, is anyone experiencing this? 

Hello!I am looking for a way to upload a PowerPoint file with automations to the LMS where the automations will be preserved, and the user cannot download the file. Is this possible? Slides converter converts the PPT to a PDF. And uploading as ‘file’ allowed the user to download. Anyone have any ideas or come across this?

Hi All, Seeking your expertise and wisdom. We’ve been conducting a maintenance and revision process on courses for about the last year in an effort to clean up our system. As we moved through this process, we’ve realized as we archive courses, it impacts Learning Plans. In an effort to create a great learner experience, we want to ensure learners aren’t seeing those archived courses, but we also risk losing reporting ability if we remove all of those courses from the learning plan. What are your teams doing?  How do you minimize needed efforts?What best practices do you employ when:An archived course also appears in a Learning Plan? What about multiple archived courses in a Learning Plan? What do you do with a learning plan that needs to be fully archived?The new LP functionality allows us to put a Learning Plan “under maintenance”, but its still visible to learners in the My Courses and Learning Plans widget/page, or on their Managers My Teams view. Any thoughts here would be greatly

For our ILTs we only schedule a single Zoom session. We’re finding that users are having some trouble getting to the Zoom meetings because they do not think to click on the session information to find the “Join” button. They usually just scroll down to the description and assume that the webinar is unavailable. Is anyone else experiencing this issue?Any suggestions for workarounds are appreciated!

Hi! I’m trying to make the text smaller and the weight lighter in the font of these custom widgets. Could anyone share the CSS for this? Thanks! 

I was wondering if it was possible to create a link that goes to a specific widget on a page? For example if you are at the top of the page you could click a button and it would take you to the correct section on the page. We have html blocks so in theory I could make a button I’m just not sure how to get the link or if it’s even possible.

Our power users are suddenly encountering this synchronization error when creating and or duplicating ILT events. Anyone else experience this?They’ve been able to do this before with no issues. All of the integrated Zoom Accounts show paired Successfully in the Zoom V2 Admin page. Super admins seem to have no issues. The Power Users assigned profiles have all the permissions for Course and ILTs.  Did something change?