Learn & Share

OK, so I get that this Power User doesn’t have these users in the resource list so they can’t see their name.BUTWhy does the total enrollment look like it’s not full as a result?2 Users are enrolled that the PU cannot see.Admin View  Power User view 

 We wanted to give a special shoutout to @qtucker for partnering with us to share how Docebo has become their one-stop shop for learning! Please join us in celebrating Co-op Solutions and the incredible results they have achieved 🎉 We absolutely love sharing your success stories! If you have any questions for @qtucker and/or just want to say congrats, you know what to do! 👇👇👇  

Does anyone know if there is a video size maximum for users uploading to discover, coach and share?I can only find information on size limits for training materials which is 800mb for videos. 

Hello community! Back with another question about Deeplinks. I was able to set up a handful successfully, but I’m running into issues and I’m stumped. The course I’d like for them to have access to:has self-enrollments enabledis visible in the course catalog& the account I’m using is assigned to the catalog ...but for some reason, I still get the 404 error when I use the deeplink I created using the same format as the others that worked fine (this is link btw: https://portal.sondermind.com/sondermind_university?deeplink=/learn/course/internal/view/elearning/52/military-veteran-baseline-education) Is there any other condition I’m missing that would force a 404 error? The tech I spoke to ment

Hello, I was wondering if there was any way to find out if the notification emails you have sent have been opened. I know that if they have an image in them then that is accessed when someone views the images in the email as they are held in Docebo’s servers. But is there a way to access this information?? Thanks

I’m looking to utilize Digest notifications- but for notifying users of new content posted within our DCS channels. So, I would like a weekly or bi-weekly notification email to go out for all users of a specific branch that contains all the new content that has been shared in our channels over the past week/two weeks. Would this be possible utilizing the “Digest: Assets marked as outdated” notification and changing the wording and using different short codes? How would you go about creating this notification? Thanks for the help!

I’m attempting to create a link at the top of the page that will link down the page to a course catalog at the bottom of the page. Instead the link goes back to the homepage. I can’t quite figure out why this is and I can only assume its some kind of code in Docebo that’s causing the issue. Does anyone know why the code here wouldn’t work?<a href="#cataland"><img src="https://d36spl5w3z9i0o.cloudfront.net/files/g/e/genesyssandbox_docebosaas_com/userfiles/562892/PDS/catalog_leap.png" alt="Click here to go to the catalog" width="5792" height="468" /></a><!--Other Content Here--><div id="cataland"><img src="https://d36spl5w3z9i0o.cloudfront.net/files/g/e/genesyssandbox_docebosaas_com/userfiles/562892/PDS/catalog_land.png" alt="Partner Digital Catalog" width="5792" height="468" /></div>The code appears to work in other editors.

please see attached this is on my mobile app - the assets have teh CTA to RATE, then you can’t do anything from there - there are no stars to choose, etc.  the RATE NOW does nothing what’s going on - if this is broken, how do i turn rating off on mobile.  makes zero sense

Hi all,I was wondering how you collect and share feedback received in course surveys. We would like to setup a system that collects and delivers feedback to instructors automatically, but I have no idea if this is possible. Currently we go to [Course Management] - [Reports] - [Training Material Statistics], export the results of each survey manually, and then send the results to our instructors. It would be great if it was possible to do this automatically once a certain number of responses are received.

Hello everyone, I am organising one of the pages I am working on by using CSS. The problem comes since the footer stands in the middle of the page after doing some changes. It is actually quite weird because it is behind the calendar widget but on top of a catalog widget. I have tried to use the code that you can find below but the footer remains still there:/*Code to put the footer at the bottom of the page*/#doc-page-32 div.doc-layout-common-footer {  position: fixed;  bottom: -500}Has anyone had a similar problem? You can see a pic below:Thank you all in advance for your help. 

my clients are downloading assets to their mobile device, going into offline mode to see the assets, but they aren’t opening.  has anyone experienced this??

Most folks are doing calls to action on their own pages using widgets - but modal popup windows can be extremely helpful for all sorts of experiences. So I started an idea.Just making sure everyone knows what I mean? A modal popup or box is an overlay experience in an application in the shape of a window. In the older application days (and it is still used honestly) a web developer would make a whole new window. Because of more modern design and CSS, we can make a div give a similar experience. If you think a picture is worth a thousand words, take a spin over to https://www.w3schools.com/howto/howto_css_modals.asp and press the Open Modal button. Or just take a peek here...

I want to use the Query Builder API to get to augment what I get from reports. Specifically to add the filter values to a few of the reports I am using. To use Query Builder I need data structures so I can code the SQL to get the data fields I need. To that end, I am looking for documentation on using Query Builder and/or data map for the tables/views that I need to query. 

Hi all,We have an onboarding ‘menu’ that lands learners onto a new starter page with relevant content and widgets.  They stay on this menu for their 3 month probation and then move to the standard menu for their area of work.  At the moment, we have to do this manually.We have a custom field set up which is new starter = yes/no.  This then puts the user into a new starter group with the onboarding menu assigned to that group.  We then have to change the custom field to NO so that they are removed from the new starter group and then drop onto their appropriate menu for their role.Does anyone know if this can be automated so that they are removed from a group after a specific time period?Thanks 

Good afternoon and happy Friday! The login component on our portal is currently set to allow for username/email and SSO.  It looks like this: I’ve been searching for the setting that allows “sign in via email and password” so I can turn that off and have only the SSO login but can’t seem to locate it again. Can anyone point me in the right direction?Thanks!

https://developer.zendesk.com/api-reference/widget/settings/ Which widget setting changes will work ok in Docebo?I changed the position of the help hoverbutton so it wouldn’t block important UXUI in the bottom right of Docebo. I’d like to change the title and color of the popup box if possible. It would also be helpful to be able to make the button translucent (say 50% opacity) so it is less obtrusive. I tried changing the title without knowing what I was doing, and my bad javascript “broke” my whole platform requiring two interventions from support. Can I change the tag to something other than “web_widget” so that I can more easily sort these support requests in ZD? Also, is live chat support enabled in Docebo with ZD?

Hi everyone! We’re preparing to go live with our Gamification, Badges, Point/Coins, and Rewards shop. We want to include a shareable link to the Rewards Shop in the Badge Text box. Something like “Congratulations, you are awarded X points/coins! You can redeem them HERE” (this would be a hyperlink directly to the rewards shop). When I pull the URL of the Rewards shop directly from that page’s address bar it’s grabbed ashttps:blahblahblah/training/legacy/lms/index.php%3Fr%3Dsite/index%26opt%3DfullrewardsshopWhen clicking on that link, it redirects to an All Channels page with a Whoops, there’s nothing here message.So… any ideas of how to get a proper shareable link?

We have a very small number of courses that we want to allow our clients to see in the catalogs and be able to click “Enroll,” but these courses require approval before they can be fully enrolled.  All other courses in visible catalogs use free enrollment, so standard users can enroll in those themselves and/or have Power Users enroll them.We have these special courses set to require Admin approval for enrollment.  The thought is that they can click Enroll and get added to a waitlist (or have a Power User at their facility enroll them and still go to the waitlist), then an Admin at our company would review and approve/reject as needed.We have a notification set up letting them know they have been added to a waitlist and that they will be contacted via email to let them know if they have been approved or rejected. For these courses, the clients must have already placed an order for the related application in order to access the course content (or attend the live

I have 2 things we are seeing, wondering if there is a setting I missed.  We are doing ILT through MS Teams.  1st thing is Instructors have to be enrolled in the ILT session otherwise the join webinar button doesn’t appear.2nd and biggest issue.  Users joining the ILT session late or if someone leaves and comes back it is creating a new Teams meeting rather than joining existing session.  Same experience user to super admin.Hoping someone can help correct these issues.  

I upload a CSV file and the users are added quickly but the enrollments take hours, sometimes overnight. Support tells me this is as expected. But I say it is too long. I would like to request that the process be made faster.

Hi,I am gathering ideas to have our Central Repository get organized. Any suggestions? I can’t seem to find an option to create a sub-category? Please advise. 

Hi, I’m wondering if there is a way to create an onboarding dashboard for new managers, but once they complete the initial courses, they are moved to a new dashboard. I want to guide them on what courses need to be done first, but it seems they’re never really sure with all the options!

Hi, does anyone know when the permission for the power user to access the central repository will be implemented? It will be great to know the updated timeline for this, as we are in Q3 already. 

Hello,Can anyone share the CSS script to change the login box background to semi-transparent?I tried looking for it in the community but no success.Thank you for the attention.Kind regards,Caesar

Hello,I added a blank group to an enrollment rule so I could mass enroll users into Compliance Courses. From what I’ve seen on here, the system will only enroll “newly added” users.I added the group parameters after the group had been added to the enrollment rule, so shouldn’t the system see these newly added members as “New Users” and enroll them into the proper courses?