Learn & Share

Hi Docebo team, I’m trying to create a database of content (courses, assets, learning plans) that is searchable. I’m wondering if leveraging the “skills” feature would help with this.Two questions about this:Any advice on creating a full searchable database for all content in one place? I can create a custom report for assets that has a column for Skills, but I can’t figure out how to create a custom report for Courses that has a column for Skills. Any advice on that?Thank you!Suzannah

Activity Stream -How much shows and how long does it stay?  We’re looking a a few different possible uses.  Does it just keep piling or is there a limit?  How long will a shared item stay?

When a user tries to view their certificate, they get this error: Error messageThe problem is restricted to Learning Plans, not the courses associated with the LPs. On Friday afternoon we created new Certificate Templates and assigned them to the Learning Plans, which resolved the problem for a little while.  By the time we arrived on Monday, the problem returned. Now we set up a notification when users complete a LP so that we can go into the admin menu, choose Certificate Templates, look up the user who received the cert, delete the cert, and then reissue it.  These steps need to be completed every time someone completes our most widely used LP.  Anyone else having this issue and/or know how to fix it permanently?  Just a note - the certificate had been working fine for more than a year previou

Does anyone in the community know if there is a way to use the API to make bulk updates to course evaluations/surveys?  We have a course evaluation with a drop-down list where we need to add additional items to the drop-down.  I can’t think of a way to do it without manually going into every course’s survey, opening up the question, and editing it (or creating a bot to do the same). 

Hi all,We’ve encountered our first case where we need to merge users and I was wondering if anyone has any advice about the best practice for doing this. We need to merge the user because their company name and email address have changed. The Merge User function in Docebo makes it pretty easy to merge the source user into the destination user, but having done this, the source user remains. In this case, is it best practice to delete or retain the source user?Thanks,Daniel

So, those of you that use Salesforce integration will know that you can provision a user’s branch via this.We have this working for our external users.I would like to provision my internal users branch via SSO in a similar manner to Salesforce.Has anyone ever done this? Is it possible?

Hi, I’m creating a page which allows users to decide which catalogue they would like to view.   I ultimately want the page split into sections each with a header e.g. instructor led training, e-learning, etc.  In the screen shot below I added a title to the first custom content widget ‘instructor led events”, but by doing this the other widgets on the same row do not stay aligned.  As the widgets do not accept a blank space for a title I have top put in a full stop to create the look I want (but obviously this isn't a viable solution).  I don't want to create a new row above as it pushes the rest of the content too far down the page. So the question is how do I get all the widgets to align up if I want a title in the first widget only (without having to put full stops in the other)  

Hi, I am a new user to Docebo. After configuring the system, I notice that there is NO cumulative figure for the CPD. Please advice on how best I can have this to my learners as the Cumulative CPD is a crucial information to them. Thanks 

I was wondering if anyone has CSS to remove the Virtual Coach button, so it can stay on, but not available to the users. We’ve been told that it needs to be on to learn. I noticed the beta quiz questions and started going through them and the sentence structures were not good and the questions were confusing. I love the concept, but it will be confusing to the users, especially new hires. But, we still want the Virtual Coach bot to learn. Thanks for your help!Michelle

I am noticing that a PowerUser profile that was able to do something before (view user certificates) was not doing it currently.So I went into the system and turned off and on the only custom permission related to the activity for the PowerUser profile. And voila! It started working for that user.The question of the day. Is this normal with change / deployments??? Or it could it have been an order of operations thing? Potentially...but I dont think so…. 

Existing course contained SCORM package and course transcripts included various status of Enrolled, In Progress and Completed. When a new “Required Compliance” course was created combining multiple training materials (including the SCORM training material from the original course) the training records for completions didn’t transfer to the new course. Every enrollment was in an “Enrolled” status.When I attempted to “manually” mark completions in the new course the following error appears. Has anyone else seen this happen? There is no mention of this scenario in the KB below:https://help.docebo.com/hc/en-us/articles/360020128479-Uploading-and-Managing-SCO

Does anyone have any experience or best practices with payments and/or Docebo with SAP invoice / receivables.   My colleagues and I are starting to research payments and billing and we don’t have much experience in this area, especially on a global scale.   Just curious if there is anyone out there who has had success and if there are any tips, tricks, watchouts.

I’m working on building an in-person event (4 days) and I need some advice as I’m not seeing the whole picture. Prior Registration - click on a link, fill in contact information, answer registration questions, and pay  How can I duplicate this experience on Docebo?  Do I build one session with four events? Thank you in advanced for any advice and tips. I appreciate it.  

As an Admin: After I set up a session and an event, I am asked to put a link of my webinar. However, I cannot select Ms Teams. So, I select Custom Tool and put my Ms Team link there.  As enrolled user: Is there any way to see the Ms Team link after his enrollment?  

HI, Can you hide the training materials from the search results?  or control which tabs in the search results appear?

Sorry for the terrible title!We are working with a course description and have a problem with the spacing after a paragraph or heading.Everyone thinks the spacing is not enough, but adding a return makes it too much.We’d like to add a bit more space. I believe this is margin-bottom in css, but that does not seem to have any affect.Any ideas?

We only have external users who are the primary end users.   We use eLearning course type to advertise courses and screen the audience to see how many people are interested and then if the count is high enough to develop the course.    Then we use ILT course type to create the actual LIVE course.    The problem is we do have eLearning courses that use the same course type eLearning.   This creates a data governance=reporting problem.   Because if we need to audit or know how many true eLearning modules we have the list includes the “advertisement courses”.  Does anyone use the platform similarly and have any suggestions on organization or is there an idea out there I can upvote to promote the addition of another course type from the list that we could use for this instance?  

Looking to see if anyone has hosted a streaming event on Docebo for 1,000+ users at once. We are planning to stream a 2 hour long opening ceremony from our annual convention within Docebo and I wanted to see if anyone had done something with similar volume of users hitting the system at one time. **I did reach out to my CX as well, but thought I would reach out to this lovely community of users. Set up: Course with Vimeo Streaming link as a Learning Object. We opted not to do this a an ILT b/c of the sheer number of clicks it takes to get to the actual video. Here, they purchase the course, and come back to it on the day of the stream, and once the stream is over, the recording will live in the course to watch back. Concerns:Latency of streaming video/lagging video Inability to load page  Inability to login in other areas of the platform the unknown….

Hi everyone,I’m really keen to understand if the “Global Search” tool in Docebo Learn searches through SCORM modules? I have some strange results coming back that I believe may be coming from within a SCORM module and possibly the code used to help with automating text to voice which is material kept in the SCORM package.The results are not good as it includes phrases used to help the text to speech work more effectively with essentially bad English to help pronouncing some words, but as a search result it looks very bad.Does the Global Search search through the contents within a SCORM package?https://help.docebo.com/hc/en-us/articles/360020127199-Using-the-Platform-s-Global-SearchMany thanks for your help folks.JK

I am trying to leverage Docebo’s reporting feature to get a full audit of all of our courses on our platform. There are hundreds of courses that I cannot get to show up in a report because (I think) Docebo will only let me run reports that correlate users to courses and those courses do not have any users enrolled in them. I spent some time playing around with reporting settings yesterday and cannot find a way to get the information I am looking for. Anyone have any idea of a workaround here? Ideally I am able to get a report that shows all of our courses, the corresponding courseid, and the number of users enrolled in that course. Any help would be appreciated.

eSkillz will be hosting a new Webinar on 1/27 1:00-2:00 pm EST  “Preparing for Successful Implementation These will be tips and tracks to pave the way for a successful implementation.  Learn how to set yourself up for success and look like a rockstar.  Whether performing an entire roll out or just adopting new functionality within the platform these tips are ones you don’t want to miss.  Register at eSkillz.com/docebobestpractices

Hi,We are looking for some good ideas about how to make sure we can maintain and organise language versions of content in the repo. We currently have 3 languages but that will increase. This creates the need to find all different language versions of the same training material based on codes. We have not really found a neat way of doing that since those codes would then be user-facing as well. Do anyone have a good suggestion on how to achieve this.   Internally we are using codes in our online production tool, ideally it would be best to be able to use the same codes in Docebo. We have tried using just tags, but they are not searchable in the repository.

Hi all - I’m trying to configure groups for automatic population. Our users are synced over from Salesforce and we plan to use the “Manager” field from “User Additional Fields” to populate the groups. However, we have found that when a user leaves the company, their Salesforce profile is just deactivated and their data still remains. This is fine for historical purposes, however it doesn’t make it easy to navigate through a list of users who may no longer be on your team because they are no longer with the company.The Ask: Is there a filter I am overlooking that can utilize the “Status” column for a user? If they are “expired” in Docebo’s terms, I want them removed from the group, or to no longer be a part of the group. Looking forward to what others have done to try to autopopulate groups with ONLY active users. Thanks all!

Names look rather inconsistent from breadcrumbs to header to the buttonOr are yawl having fun behind the scenes and checking if we are paying attention?

In the API event Returns all courses, I don’t see the course status (published or under maintenance) field in the result. Is there any field in which the result shows the course status?