Learn & Share

Hello everybody! My company is just getting started with Docebo and we’re just in the beginning/course planning stage right now. We’re hoping to build courses that use lots of “Survey” (or extended-text) questions. Questions like, “tell us a time where xyz happened”. These would be “challenges” for our staff to complete and their supervisor would review their answers on a monthly basis. I’m running into a few issues with this. Mainly, I’m unable to view survey answers when using an xAPI export of my course. I’ve tried with two different authoring tools with the same result (Elucidat and Storyline). I can only view their answers in Docebo if I export as SCORM instead. And, these answers can become jumbled around and hard to read if the user retakes the course. I’d eventually like to download a file that has everyone’s answers in it.  Another issue, is that Survey answers are always marked as incorrect. Ideally, if a user has prov

Has anyone figured out how to manage time zones automatically for users?This thread about APIs and Power Automate seems to be the best shot at it, but I am not a M365 institution.

WE recently had an issue of learners reporting slow page  load times from one area in the US,  We check on Google analytics and this seemed to be confirmed in the data. However when raising a ticket with support we get the frequently used “I would ask you to provide me, few more details as :- A copy of a har file of a user who is experiencing this problem-A screen recording of the issue, while the browser console is open and on the network tab”The issue for me is that our learners are paying customers located all over the world, some of which are not technical and so to ask them to do this is very difficult (language, time zone, skills,) never mind the fact that they are busy people.It would be VERY helpful if there was a simple step by step how to video & document that covered the common browsers (edge, chrome, firefox, etc.) that could be sent to the learners so that they can assist in the fault finding. Screen recording is very difficult for non tech

HI, Can anyone advise how best to capture direct  course links?  if you are enrolled on a course yourself, or you grab a url from the course managment area the links break for users. if i want a direct link to a course, where is the best place to get it from? cheers,

For our ILTs we only schedule a single Zoom session. We’re finding that users are having some trouble getting to the Zoom meetings because they do not think to click on the session information to find the “Join” button. They usually just scroll down to the description and assume that the webinar is unavailable. Is anyone else experiencing this issue?Any suggestions for workarounds are appreciated!

I noticed that the previous admin did on our system not using a consistent course code structure. When I pointed it out, I was tasked with coming up with a standard and bringing the existing courses into compliance with the new standard.Before I go changing things in the production system, I would like to know if there are any down stream impact to making these changes? Reporting, access, transcripts, etc.? Any cautionary tales here?  

Hello, Is there a functionality that navigates a non-registered users to the course after they have successfully registered within Docebo?Use Case:Non-registered user receives the Enrollment Course Link via email campaign, social media, etc. User selects the link, but is unable to access since they are not registered They select ‘Register’ and ‘Submit’ the form User is navigated to the course URL rather than the home pageOther learning platforms have this functionality and I believe it is how we setup the URL redirects but am unsure where to start. Thank you!

So I’ve just started playing with the observation checklists. I think they might be quite a good way to record evidence to support performance goals so a couple of questions that I’m hoping someone will be able to answer.Can you make some of the questions not mandatory to answer? In the ‘new observation checklist to approve’ notification, has anyone worked out a way to add the managers name? I can only add the users name using the [fullname] shortcode. Can you get it to go every 2 weeks for a year? I cannot get it to do this, no matter what dates I put in (I assume I’m just dyslexic on this one and there’s a simple answer) Can the manager or user share a link to the checklist? It would be good to link it up with our performance review software. These are the Docebo knowledg

I want to add a place for FAQ’s on my landing page, has anyone done something like this? and if so how? thanks

Hey everyone,I want staff to be able to register without moderation. Is there a way to assign them to a default group when they first log on? For example, can I assign them as a new user immediately and thus allow them to access a course catalogue? 

We have found that our users creating playlists are missing the step to publish them once they are created. This causes calls/emails/texts to our product support team and tickets/time to solve something that isn’t really broken, just user error. While auto-publish would be ideal, I realize there may be use cases for wanting to add all assets to a playlist before making it LIVE. Alternatives/Suggestions to meet the goal of adoption: Create a pendo box during the playlist creation that alerts the user to publish before leaving the page Create a system-wide option for a SuperAdmin to ‘auto’ publish all playlists, then create a pendo box that alerts users that the playlist will be visible unless it is ‘not published’  Change the UI to make the publish button more visible when creating playlists

Has anyone worked out how to notify someone that a playlist has been shared with them rather than just an asset?

Hi all!UPDATED: Can someone shed some light on how exactly the “New comment” notification triggers? Say, Jane posted in a thread. John comments. Then Jane responds to that comment. The notification is set up to go to users.Does Jane get notified when John comments? Does John get notified when Jane (or anyone else) responds?I’m a bit swamped right now and would appreciate if someone could enlighten me and I didn’t have to test this myself.And just to confirm:Users cannot unsubscribe from notifications There is no possibility to notify if someone has been mentioned (The only “mention” notification is for “Discover, Coach and Share,” but not for forum interactions.Is that correct? Is the notification system one of the systems that gets an overhaul this year?

Hi all! We are beginning our build out and within our brand we tend to use a lot of gradient colors. Do you know if we can change the header bar from a solid color to a gradient with CSS? I have been trying to figure this out and I keep coming up with a dead end.Thanks! 

Hi there Community!Hope you are all enjoying the week. Today I’d like to share with you some insights about one of the most common conversations that I have with my clients, colleagues and sometimes friends (yes, also friends ), and it it related to the difference between Catalogs and Channels. So, as most of you know, if you are not using Discover Coach & Share (by the way, you should take a look at that youtube video) sometimes Channels are confused with Catalogs or not used at all, and this might be disadvantageous in terms of the Learner Experience. In order to do a quick recap, you should use:

Hello all! I don’t use Docebo, but my company builds courses that goes into our client’s Docebo LMS.  I am trying to help our client with some learner usability in the platform and need some help. After the course is complete, we want the learner to be able to re-watch the content (uploaded in a SCORM package). Is it possible to add a button somewhere on the main page, like below the “Start Learning Now” button, that allows the user to start the course from the beginning? (This restart doesn’t need to clear any interactivities in the SCORM.) Thanks for the help! 

I have searched this, but I cannot find an answer. I have an automatically generated group. We had a user leave the company. Now I want to delete him from the group he was in. I can switch him to Manual, but there is no way that I see where I can delete him? There are other groups I need to clean up, but again, l cant find a way to delete the user from the group. What am I missing?

I just realized that he course duration field is missing from the “Time Options” tab for  e-learnings in the latest “Course Management” page.  Now I understand that with ‘self paced” learning it is not an exact value but it gives the learner a  rough estimate of how long i will take to complete the course ( 5 mins or 5 hours etc.)  I see from the courses-users report that the field is still there, but how can we add that info in new courses?  So If you stole the field and hid it somewhere safe, can you tell us where and even better ,put it back please? many thanks OK - Found it, it was hiding way down the page in the “details” Tab”  pays to read the “heads up”  carefully Gary

Earlier this week, the page layout for ILT course creation changed.  We can find no information that these changes were being pushed into our system.  Where is this information?  The option to open/close course registrations is missing.  Anyone else having this issue?

Hello! I’ve been receiving alot of feedback that about the accessibility of courses. For instance, if someone is searching for a piece of content based on a topic, if they are not enrolled, it will take 5 clicks to actually begin learning (Click on result > click on enroll > Click start learning now from pop up > Click content > actually begin learning). This is a HUGE barrier to learning and our audience is use to 1-2 clicks to get into content. For those pieces that need to be accessible to everyone quickly (ex: DEI materials, company values, company benefits, etc) how can I remove some of these clicks without enrolling the entire company into the course? I’m utilizing the Advance Properties > Social & Learning > Course Enrollment link when sharing content which corrects this but does not correct it if someone is organically trying to find the material themselves. Any ideas? 

We have reached out to Docebo’s Support staff but wanted to touch base with the community and see if anyone else is encountering this issue. We currently use the Subscriptions (Licenses) bundles to provide users access to our Learning Plans free of charge (or they can purchase a la carte) as of Thursday last week users were seeing the correct pricing for licenses in which they owned.As of Friday we started to receive reports of pricing appearing despite the license provided including the Learning Plans. We have checked the subscriptions, transactions, tried manually renewing transactions, un-assigning and reassigning seats, removing a user from a branch and re-adding them to the branch. Pretty much every step we could think of down to I’ve even turned off pricing and then turned it back on for the Learning Plans, changed the visibility of the catalogs the LP’s are included in, etc.Has anyone else experienced similar issues or found any form of workaround to a situation

The newly released redesign for ILT sessions moved and changed a lot of settings, and there’s one setting we use that I can’t find now. How do I close subscriptions when a course is over? I used to go to Course Management > [select and edit the appropriate course] > Advanced Properties > Catalog Options > Course Subscription and select “Subscriptions are closed,” but I can’t find an equivalent setting for this now.

We are experiencing a slow page loading times when we use a button or html link on the page.  We are not experiencing the same issue when using the left navigation bar.  Is anyone experiencing the slow page loading times?

A recent conversation had me thinking about some of the text editor options out there.I thought it would be a curious discussion about what everyone prefers.Personally - I am not a fan of the native Docebo editor for code.At a minimum - I would like the code to remain exactly as I placed it there. Don’t re-format my stuff and don’t strip things out - especially harmless things like comments.Here are some free options I have used over the years.NotepadNotepad++BracketsVisual Studio CodeAtom - This one is my current “Go To” for writing up code before pasting it into various platforms and programs.So what is your favorite editor?

Hi Community,My organization is launching a new onboarding process.  We want our new hires to take their self-guided courses in particular order each day.  For example we want docebo to assign them courses A, B, C and D on Day 1.  Then on Day 2 they are assigned courses E, F, G, I. So on for the first 30 days for their employment.Currently, we are using Learning Plans. But our learners are having issues with taking the courses in the required order we want them to complete them.Has anyone done something like this with either LP or with Enrollment Rules?Any information would be helpful!Thanks