Learn & Share

Weirdly - it has decided to not trigger our loading of people for the last two days.Anyone else in the same boat?A ticket is in...

I am curious how organizations use Docebo to offer videos as a subscription. I have a product line that used to be sold as DVDs. They have a content purpose, but not as elearning. I would like to sale these videos as content for streaming within Docebo. I know I can package it as a course, but I am really curious if anyone does subscription services or something else along this line.  

I want to start a discussion around how your organization launched Coach and Share.  I’m especially interested to learn more about:What your launch plan entailed.  Did you use a phased approach? What challenges did you face during the implementation period?  How did you address these challenges? How did you encourage user adoption and interaction in your launch plan?  Did you use an internal marketing program or incentivization programs?  What (if anything) would you have done differently when launching Coach and Share?Any and all advice is much appreciated!

We are looking for ideas on how to handle repurchasing courses. Here’s our specific scenario: Our exams are set to allow two attempts within a time range. If a user fails both attempts, they have to repurchase the exam. We need to retain record of their previous enrollment and attempts, so our workaround is to create an external training record first, then unenroll them from the exam. They can then repurchase the course and re-enroll, and we reset their attempts data and enrollment status. Does anyone have similar issues? Any easier workarounds?

Hey everyone! During the Inspire Conference once of the demo pages showed a display I really loved. I’m interested in recreating it but I have NO clue how! Does anyone have any idea what widget or how the Quick Links section of this page was created? I have topics, pages and icons to use, but can’t figure out how to get this layout. Thanks in advance for any help you all can provide me!@Adam Ballhaussen @Callie Borovilos any chance you recognize the screenshot and could connect me with the employee who used this as their demo page? 

I know that ILT sessions can be imported but surprised I’m not seeing anywhere to import elearning courses? Use Case:I have approximately 60 session recordings (from a customer conference) that I need to publish to our LMS as courses. We prefer to wrap each in a course to get better reporting (i.e., who, when, status vs simply # of clicks that Coach and Share channel asset reporting provides). I have a csv file containing each ‘course’ name and description, and an mp4 file for each. I know this can be done via API but was wondering if there is a simple csv import for creating the course shells I could use?

We’re trying to release our first custom page associated with a Performance Program that we’ve released company-wide. I’ve added the page to the 4 menus that have been customized for employees in different areas of the company. It seems to be working for 3 of the menus, but on the 4th - which goes to MOST of our employees, we’re experiencing the following:User clicks a direct link (we plan to use this in an email) User is logged in via SSO and the custom page shows briefly, and then bounces to a 403 error User clicks their home page link in the breadcrumb trail, and the custom page displays This is associated with a breadcrumb trail that now lists the home page twice (My Learning Home > My Learning Home) - it’s not supposed to, so this is odd, and the custom page has taken on the title and subtitle of the home page. User clicks the home page in the menu, and the custom page displaysI’ve even completely recreated the menu i

Lots of external articles and videos that the AI is pulling is not useful to us.   Instead of looking everyday to find and manually add the ones we don’t want is there a list I can find or add to so I can have greater control over the content it is showing the users.

Good morning everyone, We are having issues with our Stripe SCA app and we’re hoping to get some advice from the group. Unfortunately the helpdesk has been unable/slow to lend assistance. We have installed the app according to the directions, but are getting multiple errors when we try to authenticate.We’ve confirmed with Stripe that we have the correct Stripe Account Email, Live Secret Key, and Live Publishable Key.The errors comping back are Internal Server ErrorAn Internal Server Error occurredWe’ve tried the steps mentioned by the helpdesk multiple times such as uninstalling and reinstalling the app. We even tried uninstalling and reinstalling the ecommerce app as well, but we always get the same error.We use Extended Enterprise and get a very similar error when we install the credentials there and try and pay. The error inside EE is 

Can learners filter courses by Skills?

In course management, when adding a description to a course we want to add an image using the “Image Picker” and a URL. The problem is that the image picker url textbox only provides support for ‘http://’ urls. When we add an image and then modify the ‘<img src=””/>’ to point to the correct link, it works fine.  Is there a setting within Docebo that will change the image picker to allow https?  

Hi has anyone else had a problem with Scorm files updating for users. When we replace a Scorm file with a newer edition ie due to a typo or something minor, we want to replace the file. Currently the old file is still showing for anyone who has previously completed the course. Rather than the new file. The only way we’ve found to show the new file is to delete the old one and add a new file, which loses all the completion data. Any ideas, would be greatly appreciated.

I have some instructors who have added some files to a file repository widget and have also added a course description widget to a course. They would like the ability to make edits to these fields, but I cannot find a way to allow them to do that without making them super admin. Is there any way around this? Seems like something they should have the ability to do.

In the Manager User Guide, it says that if there is an error when enrolling users to content, a warning message will display and to click the View Logs Link then click the View Logs Button. (See below)“Press Confirm to complete the action. In case of errors, a warning message will be shown at the bottom of the My Team page, with a link to the enrollment log file. Click on the View Logs link, a right panel will open listing the courses where the enrollment ended with errors.”The warning message does not contain any links; it just says to click the View Logs button. Where is the View Logs button?

I find myself having to run basically the same report over and over with different courses or groups of courses. Is there a way to save a custom report so that it can be easily rerun with only having to select courses, carrying the same parameters over? If not, there should be! This would simplify our process a lot and allow for people less familiar with the platform to run a premade custom report.

Morning Docebo-ians? Dochobans? Dob-ians? I got a decent question for you. This goes off of another post that I did about lets play hide that header.I have a simple need to hide that search bar on the top menu globally - it is going to cause more of a hassle than not and I need to minimize that hassle. But ideally? I would like to bring a type of search experience to a few high level catalog pages… please dont mind the dreaded stack of blocks...(lol - I will get there)…This is what I mean by a high level catalog page it is not handsome - but it is functional….

Hello Community,We are embarking on new project where we will be loading thousands of ILT sessions along with hundreds of locations and instructors. As we go through the planning stages we are realizing just how many improvements can be made to this app to deal with large volumes. Both for users and administrators. I recently posted a few key ideas to help in this regard. If you feel the same or having similar challenges, please help me get Docebo’s attention to the following ideas:LMS-I-5199: EVENTS - Change Venue from Dropdown to Search Field LMS-I-5198: Universal Search - Create a "Session" category LMS-I-5197: ILT Additional Fields as Filters on Catalogue CALENDAR view LMS-I-5196: ILT Session Creation via CSV - Allow import of Additional Fields LMS-I-5071: ILT Classroom Location Map - View all locations of all sessions LMS-I-1520: Instructor as Resource LMS-I-2346: Webinar & ILT Course Details Hidden AF

Machine Learning should be part of the platform. We should be able to know and understand learners and provide options for the next piece of content. Think Netflix/Amazon model. We dont want a one and done platform. We want to encourage learners back into the platform consistently. 

@Adam Ballhaussen , will there be a recording available? I unfortunately was unable to attend.

Looking to be able to print a sign in roster for each class with the class info and instructor name on it.

Hi Everyone,Just wondering how people are handling when a learner fails a SCORM course and how you notify the learner. (as I don’t think it is clear from a learner view as they stay ‘In Progress’.We are playing about with the idea of changing the learner status from ‘in progress’ to ‘suspended’ but can’t see how we can send them a notification to advise they have failed.  Would like this to be automated - so changing status we can do this through the API, but can’t see the best way to notify learners. Thanks Ant

Hi everyone,I need to create monthly reports to track how many hours my learners spend taking courses. I have 2 issues. One: I can’t select specific dates when downloading the report. Two: the tracking time is completely off and way higher than what the learners are actually spending taking classes.Does anybody have any best practices for this?Thanks!

Hi, we recently want to launch the gamification feature but whenwe were testing out the function,  2 out of 4 system admin account got double coin issuance for the same points (ie 30 points earned and 60 coins allocated). But no such error when we tried with test accounts (user level).We have contacted Docebo but they were not able to replicate/resolve the problem.Anyone else here have similar experience with coins?

Hello. Our GA Behaviour > Site Content > All pages and Landing Pages reports show /learn/external-ecommerce as the first/most visited page. We know that the page exists because you can type it in the browser ($DOMAIN/learn/external-ecommerce) but we doubt that someone is doing it, or at least not the high amount of users shown by GA.We also know that typing $DOMAIN/learn shows the same result as $DOMAIN/learn/external-ecommerce  - the Sign In page.When someone shares a link, and I click the link but I'm not logged yet I'm redirected to $DOMAIN/learn/signin. GA does not show results for /learn/signin.So, can you tell me if I should just assume that the total page views for /learn/external-ecommerce is the sum of all times that someone clicked a link but they weren't logged to the platform yet, and they were redire

Hi,We have 6 sub-Branches, Is there any possible to hide the Gamification Icon in one of the sub-branch?If yes. Can you please guide and how to do this?Regards,Sasikumaar