Learn & Share

Hi fellow Docebo geeks!Looking for pros and cons of using courses vs learning plans. I get that LPs are another way to bundle courses (that’s the obvious difference for me), but I struggle trying to explain why one would use one over the other.Has anyone put together a Pro and Con list for each? Admin use, end user experience, reporting, etc.?I have bits and pieces, but wondering what you all think. Thanks in advance.

 The way our customers will earn points would be through completing courses and learning plans. How do I decide what each badge is worth points-wise and then how do I decide what each reward should cost in points? Can anyone share an example of what a 15, 30 or 60 min course is worth in points? Can anyone share what their rewards are and how many points it is for those rewards? I know through watching a webinar that L’Oreal uses their own products as the rewards; however, I do not have a product that is tangible. Is it better to offer e-gift cards or a tangible product we would send? Does anyone use the gamification points to purchase raffle tickets for an item for a raffle, say every month, instead of a “Rewards Marketplace?” This is what we are currently doing in another platform that we are transitioning from. Any tidbits you wish you knew when building your gamification?

Hello all,I am looking at ways to support an instructor to email attendees. I can see this function is only assigned to a power user (!) and trying to look at ways around it. For example exporting the session enrolments on an exell doc; or would be useful to see the session date rather than “enrolment” date when I look at the whole course enrolment. Any way around this that you can advice?Much appreciated.

Hi. I’m fairly new to Docebo and am looking for help. Is there a way to assign resources to a profile instead of an individual user. For example, let’s say I have profiles by country and want The US trainers to access different courses that the Mexican trainers, etc. As far as I can tell, If I create a new poweruser ID, I need to assign the resources individually, rather that assign the profile which would include the needed courses. I hope this makes sense! Thanks for your help.

Hi All,We are looking at starting to use the LMS badges with gamification and I was wondering if anybody measures the sucess of using the badges? If so, what metrics are you using and is it working? Are you using them for course completion, visibility(if sharing to social media) motivation etc.Thanks!

I need to remove or rename the Expiraton Date column. We don’t use validity dates for courses and this is confusing our customers with their certification expiry. I found the course-management-grid_c4 column easily enough and can apply a display:none, but this only hides the heading, which moves all the other headings left. The content column remains intact so all the remaining fields are misaligned. If it’s not possible to hide the column the other option is to rename it to something not resembling expiry, but I haven’t been able to rename the label. Thanks in advance.

Hi!I can't figure something out with Skill Management. Does anybody know if it is possible to force assign skills to learners so that they don’t have the popup window to choose skills from? We’d like to be able to disable the suggested jobs list. Basically, in the usecase I came across, we need to have a very limited set of skills, already assigned to the users, so they can auto-evaluate their skill level only on those skills. When we try, there is always the possibility for users to add random jobs and then it populates with irrelevant skills… I’m not sure that the product allow for this yet. Any ideas?Thanks!!

In this thread, it was advised that you can create a default branch through the Automation app for all users that sign up.We have users generate via SSO by clicking a button. I would like anyone who clicks the SSO button to be assigned to a branch called “Employees” under the Root branch. How can this happen?I feel like I’m missing something obvious, but I can’t find a “when user is created” rule here! Thank you for help in advance!

Is there a way to audit Groups we’ve created in The Learning Hub and identify Groups that are not being used in enrollment rules? We’ve been modifying our enrollment rules and creating Groups as we’ve learned more about our organization’s training needs and how the LMS works, and I suspect we have a number of Groups that are no longer needed. 

Is it possible to have one catalog or category of courses visible to Power Users so they can enroll other users, but not edit the courses.  But still give them access to edit courses in other catalogs.Our use case is that we have some shared courses that we don’t want everyone to edit, but need to have the Power Users assign out to people.  However, the Power Users should still be able to create an edit courses in their personal catalogs.It doesn’t seem like this is possible, but curious if anyone has any workarounds that might help.

Hello all,I see this question was asked before but still keen to find out if there are any developments or ways around it.I just tested below setting on the Course shell and it doesn’t seem to be working, so I wonder why it’s there in the first place? Unless we are not testing properly…Thank you :) 

Hello, I have several Learning Plans that are each made up of 20+ courses. When a Leaner enrolls in the Learning Plan, they are automatically enrolled in each of the courses.I understand this is expected behavior, but for larger Learning Plans, it places a perceived load on the new Learner: they see that they have 20 not-started courses (all the courses in the LP).Has anyone found a way to manage the Learner’s view so that they are not overwhelmed with “20 courses not started” and instead, only see that they are assigned to the Learning Plan itself? Is there a widget that supports this?  Thanks,Ryan 

I am attempting to modify a Power User’s Assigned Resources by unassigning the “All in visible catalogs” wildcard from the Courses and learning plans resource type. Based on the API explorer, the closest endpoint I could find was Unassign Courses, Learning Plans, Categories from Power User Assignments. However, when I attempt to use this endpoint’s “all” feature to remove the assignment, I get the error in the response below.Is there a different way to unassign the ALL_COURSE_LP_IN_CATALOG wildcard from a Power User?I need to find a way to remove this resource assignment from users to whom it no longer applies, without demoting the Level to User. It is possible that a Power User in our instance may no longer need this resource assignment, but still needs to remain a Power User with other related permissions. Thank you for your help!REQUESTMethod: DELETEEndpoint: /poweruser/v1/

Hello, I am struggling with a course/training material issue and could use some help!We migrated external vendor courses into our system mid-2024 and imported prior completion records (through migration date) with those courses.For example:I created course 0221, loaded the SCORM file as a training material, so course was live in our LMS Emily previously completed the course in the other vendor’s training portal on 4/1/2024 prior to creating the course in our LMS I imported previous completion records to reflect that Emily completed the course on 4/1/2024 When Emily logs into the LMS and restarts the course / completes the training material again, the course completion date does not changeThis is causing reporting issues because reports can show strange records such as:Course completion date - 04/01/2024Training material last completion date - 01/15/2025 

Does anyone know if there is a way to force admins to fill out the Average Time field when creating a course in Docebo? I know for additional fields and things like Course Title admins have to fill this out, would like to also make the average time field mandatory but I haven’t found any options for this in advanced settings or anywhere.

Hi all,New to the community, but didn’t see this specifically addressed anywhere I could see.Question:Is there any way to address Learning Plans in automatic group eligibility conditions? I’m only seeing courses, which is a lot of extra work for what we’re trying to accomplish.We’re breaking up some of our learning plans into multiple, shorter learning plans. So instead of one large LP with 30 courses, breaking it up into 3 different learning plans with 10 courses each. We want the enrollment to happen automatically after they complete part 1 to get to the next part, so we’re creating groups to put people into after they complete a learning plan, that we then use in an enrollment rule to assign them to the next LP.In short:Learner completes non-linear learning plan > added to group > enrollment rule uses group to add them to next learning plan.That all works fine, but we h

Looking to pull a old SCORM file already in the LMS in order to update.   Master file lost so I am trying to recover what I can.

Yesterday, we realized users were not being tracked for their last access dates in our platform. We conducted tests with user impersonation and also verified by seeing users enrolled in courses still completing the materials with enrollment dates after their last access date that is being presented in the user management section.I am curious, is anyone else having this issue? It is a large threat to us collecting our 2024 goals data and is making our organization question the validity of other data in the platform. It seems simple user log-ins would be one of the most basic things to track… Yet it is not being captured accurately...

We are looking to edit the CSS to make the Renew Certification button stand out more on the course player. We have users that miss this and simply click on the Retake Course button instead. Does anyone have any expertise on updating the CSS for the new course player to edit the Renew Certification button banner

Hello!I’m trying to batch update course categories using the following endpoint:https://{{subdomain}}.docebosaas.com/course/v1/courses/batchI’m doing the following code as a runner:{ "name": "Elite_Bulk Category Changes", "endpoint": "/course/v1/catalog/items/batch", "method": "PUT", "chunk_size": 100, "type": "importer", "items": [ { "id": {{id}}, "code": {{code}}, /*"title": "string", "description": "string", "language": "string", "course_status": "published", "category_id": 0,*/ "category_code": {{category_code}}/*, "thumbnail_id": 0, "batch_item_id": "string"*/ } ]}I’m doing the runner option in Postman with a data file csv, here’s my example data:id

I added a brief intro video that I wanted all employees to watch, however, it’s not showing as ‘complete’ in the status after they have watched, only ‘in progress’ - is there a setting I can select that will show the course as complete after watching it?  It’s just a standalone video course, not part of a LP.

We’re preparing for the new course player and noticed it has direct email links to the instructor, encouraging the user to reach out that way. Looking for help on how to use CSS to remove the email instructor link.Thanks in advance!

I found an external training course assigned to a user and I’d like more information about it. I went to the audit log and am not seeing when it was entered. How would I find out when it was entered and by whom? Is it in the audit log? What would the details say for me to find it? It is really hard to search with the 90 day window limiting since it could be anytime after the date it says the user completed it.Thanks.

Hello!We are trying to enable use of our platform with email addresses outside of our organization.At this time, we have several Additional Fields we require our employees to complete upon sign up. However, we want it so that non-employees (using the normal email/pass combo instead of SSO) will not be required to do these Additional Fields. Is it possible to force people with a certain login type/domain name on email to fill in Additional Fields and others are not required to? Ideally I would love for them to not be prompted with the questions at all. The alternative I’m thinking of is that when these users are created we manually log in as them, fill out the fields (even though some will not make sense like start date) and then they won’t be prompted with the Additional Fields screen the next time they log in. Thank you to any help in advance!

I need to generate a report that contains Power Users and the Catalogs they’re assigned. I see how I can do this manually by clicking into each user’s profile and finding their assigned Catalogs, but I can’t find a way to generate it automatically. Working with well over 100 Power Users, finding each one manually isn’t a feasible option.