Learn & Share

Hi Community! Hoping someone can shed some light on this.We have 2 courses that have custom notifications configured to be sent to our internal branch for the following:at time of enrollment user has yet to complete the courseHowever, learners are receiving duplicate notifications for both events. I have cehcked the notifications associated with the courses and it matches the one group of custom messages. The one course is particularly confusing as it is brand new and has ONLY been associated with it’s own customer brand new set of notifications. Has anyone else experienced this and know how to fix?

I would like to add some text to the Share button - seems some folks need more help.Not sure which option, if there is one, in the localization tool to select.I would like to make it say “Share this course” - some folks think it’s a social share option.Please advise.  thanks.

For the courses I’m setting up in Docebo, these will be mandatory annual trainings for our employees. I’d like some guidance on the best way to set them up: Should I create a new course each year, or would it be better to simply create a new session within the same course annually? If I opt for a new session each year, will it impact completion rates? I want to ensure that historical data remains available for reporting and that I can access records beyond the current year’s enrollments. Any advice on how to set this up efficiently while maintaining accurate records would be appreciated!

Anyone know of a way to find out the Header Image settings on each course?  I am working through updating all header images to be images and not just the default and being able to export that data or get it somehow for each course will allow me to focus.I didn’t find the option to see this data in the courses export option.Any ideas???

Should look like thisHelp! Help! Help!I have no idea what to do next… Nor does Docebo support….I’m building a page where there’s some HTML that will be used. The left part of the page will have a clickable 2x6 grid (URL links to be added later) like the above. The right side will have quick links (URLS to be added later), like the above. Once I paste the code into the editor and then view page preview, it looks PERFECT. (Image above). BUT. After Save, leave the preview and return (I can click back to the editor, or reload the page.. any change), everything changes to the image below, where the images to into a 1x6 column and the links loose all of their formatting…  I’ve attached the codes here too… Anyone have any ideas, tips, tricks? Thank you

Hello,Does anyone know how to find where in the Localisation Tool I can change the below word Assets from the global search results tab?  We no longer use Coach and Share and so I want to rename this to Playlists. Many thanks in advance.

Is there a way to make content accessible to users who do not have a login or in a place where Docebo does not ask them to log in first?

Hi all,I cannot make this occur every time I test.Our eL courses are set to theatre mode, we have autoplay off, and the syllabus starts as expanded. When I resume or start an elearning module, it works fine. When I click X to close the player window, I go back to the course and syllabus. Good. The problem is that 20% of the time the course stays in full screen mode and when I collapse it, nothing happens. I need to click the expand and collapse button again twice before I leave full screen mode and can navigate away from the page.I have only seen this behavior logged in as a superadmin. Has anyone else had this issue?

Hi, Does anyone know how I can change the colour of the course status within the new course player? Mainly the ‘Completed’ bit I have attached a screenshot so you know what I am on about :)  Thanks!

I am having an issue allowing a Power User to create, edit, and manage certificates associated with their courses. I have given the Power User permission to View and Edit certificates. However when they try to create a new certificate it does not appear for them in the Certificate Templates list, though I and other Super Users can see it. Also if I create a certificate template for them and assign it to their course, it still does not appear in the Certificate Templates list from their view. 

Hi~ So if users mark a course outdated, we review and no changes are needed, so how exactly am I as the superadmin supposed to remove the outdated count under course management column so that I know we reviewed it and it is no longer outdated, but also in the future if someone does remark it outdated again, I would see that? I do have the outdated notification turned on to superadmins.Thank you!

Hey there community!I assigned the dashboard page to my superadmin menu. But, I still can’t see it in the menu to see what that page looks like. Is there a specific use case or condition to view this page as learner, poweruser, or admin?Thank you for the attention. 

In doing some testing, I realize that if we have a learner that gets access to a URL (not auto enrollment link, just the learning plan URL) and they are not logged in, they get directed to the homepage. It drops the URL they came in on, and it doesn’t take them to the content that they were trying to access to begin with. I don’t feel like the system used to work this way. Here’s the flow - Learner clicks on a Docebo link Learner realizes they are not logged in Learner clicks SSO button Learner gets logged in Learner is directed to landing page Learner has to go back and try to dig out the URL they were provided and hope they get to the education they intended to take to begin withSo far this behavior happens consistently with: Courses Learning PlansDoes not drop: Catalog URLs Page URLsLearners are already frustrated they have to relog in since th

As a newcomer to Docebo, I apologize if this is a simple question.Our users who work with ABC are assigned ABC training. This required training has a deadline when it must be completed.Users who don't work with ABC can also self-register for ABC training. Unfortunately, the self-registered training is still assigned a deadline and the user appears on overdue reports if they don't finish it by the required date.Would you kindly share how you differentiate between required and optional training within Docebo when it's the same course but different users?We'd like to avoid penalizing users who are proactively seeking additional knowledge.Thank you very much for your help!

I’m wanting to create a nice, clean UI for our LMS and, with some code (and from the help of others on here), can get an image of my choosing as a background or in the header bar already. To do this today, I am having to really fudge things in the system in order to get my images onto the Docebo CDN to be called by the code. The only way I can do this today, is to create image widgets on a hidden page and sniff out the stored file location once uploaded  - not elegant at all. For the life of me, I cannot seem to find an asset repository where I can upload and store a few images for use in my HTML and CSS code around the platform.Any idea folks?All help much appreciated. 

I’m still getting familiar with Docebo, so bear with me. I’m working on setting up ILT (Instructor-Led Training) in Docebo for all our safety trainings.Each month, we have a new safety topic that lasts about 30 minutes. There will be multiple sessions of the same topic spread out over a few days, and employees only need to attend one session. All employees are already set up in Docebo.I created the course in Course Management as an ILT.My question is about SESSIONS:Are sessions intended for each individual training session? When I click into a session's properties, I see EVENTS. It feels repetitive to keep entering the same information when setting up events for ILT.What’s the difference between sessions and events? Are sessions meant for the training as a whole, and events for when a single session has multiple parts?

Hello! I thought I’d share a quick HTML/CSS snippet for anyone that wants to include their company social media links on their pages to look something like this:  Here’s the HTML that you would need to paste into a 1/3 column width page widget:<div style="padding:19px 10px;"> <div class="social-row"> <!-- Instagram --> <a href="https://www.instagram.com/" target="_blank" class="socials" style="background:#125688;color:#FFFFFF;" rel="noreferrer noopener"><i class="zmdi zmdi-instagram"></i></a> <!-- Facebook --> <a href="https://www.facebook.com/" target="_blank" class="socials" style="background:#3B5998;color:#FFFFFF;padding:15px 24px;" rel="noreferrer noopener"><i class="zmdi z

Hi all,Has anyone succeeded in importing content to the central repository using the new LTI 1.3 functionality? If yes, where do you add the course link? In one of these fields?Thank in advance!

Hey Docebo superstars. I don’t think this has been raised previously as I couldn’t find any solutions anywhere, but we have a  couple of problems with the not logged in redirect behaviour. Like most (I believe) organisations, we’re using sso for our customers to move seamlessly from our customer portal to the learning platform. We launch in two weeks and our understanding until today was that we could configure a ‘Redirect user on logout’ url in the advanced settings that would send users to our member portal login page any time they a) clicked a link to a Docebo page when they were not already signed in to the lms or b) their session timed out. We just discovered the “only works when sso is not enabled” caveat, so now we can’t use any links to Docebo pages from outside the platform, and more importantly, any time a user’s session times out they’re going to encounter a foreign login page requesting a password they don’t have and won’t understand - enter frustrated customer and helpd

Hi Everyone, We are looking into ways to clean up any outdated courses that are currently published. We heard at the Inspire conference in Rome, a user has set up some sort of rule to automatically un-publish a course when it hasn’t been used or may be outdated. I am unable to recall the name of the session, but if anyone can instruct me on how/if this is possible I would appreciate it! Or if you have other methods of doing a deep clean, we are open to any recommendations!  

Yesterday I opened the notification panel (bell icon) on saw an updated screen with new ooptions, etc. Today, the bell is gone and I have no access to any on-screen notifications...opened a ticket but was wondering if anyone else has seen this on their instance? Do not have any CSS to hide that and I did see it a day agovs our production site: 

Not sure if anyone has encountered this or is aware but there is a huge gap in ILT tracking…Case:User was booked in a session on Apr 24 they did not attend and the instructor marked them as Absent Admin mistakenly marked them as Completed on the course User was able to change session after being marked as completed although we do not allow users to unenroll from a completed courseNow the reports and user transcript riot are showing incorrect dates and the user was awarded a certification when in fact they did nato complete the program. I opened a ticket with support but thought it would be interesting to see if anyone has experienced this and what you have done to mitigate this risk.Docebo needs to put in some better connections between course statuses and session statuses...today there is no relationship between the two which is the big issue...

is there a feature where managers could easily reassign content. We have a few lessons users like revisit, and sometimes need to be reenrolled in. Currently, if a manager attempts to assign a lesson that’s already been taken through My Team page, the lesson is just locked.

HelloCan I ask if anyone can supply the CSS code in order to change the colour of the new priority status on the course and learning plan cards?  (Mandatory, Required, Recommended etc)?Thank you in advance for your help.Lisa

I am looking for some assistance please. I am trying to hide the Content Partner block that is displayed in a course. And I can not figure out the CSS to hide. Can anyone provide guidance, please?