Learn & Share

The use case has been presented in our organization about how to limit user summary visibility if someone has sensitive courses such as anger management training. Has anyone been able to do something of this nature?

When using discover, coach, and share:Are notifications sent out when you invite someone to view the video,file,etc? Are notification sent when someone ask a question on your content? if someone sees a post and wants to share it with their team how do they do this? Is there a link they can copy/paste?Thank youAmanda

I spend quite a lot of time on finding the solution through Docebo API explorer, but the only solution i find is /learn/v1/courses/report?idCourse=113. Then it returns all the user for this course. But I want to find a single user and check what courses he got assigned has been completed. The exploration I had above will make the fetch logic super complicated, because I will have to find each course and figure out if the user has completed or not? Please help me out!!!!!!

Hi All, We have approx. 60 branches globally. We’ve recently had issues whereby some of our employees in the US and Canada can’t access our platform. They just get a spinning circle when attempting to go to the sign-in page. I’ve done all the checks and our platform is operating perfectly. I’ve tried all the usual fixes, getting them to update their browser, check internet speed, clearing Cache etc. and they still can’t access the platform. It works fine when they use their mobile devices/tablets. Has anyone come across a similar issue and how was it rectified? It’s weird, because there are no other issues globally with our employees accessing our platform...just in North America?! Any help appreciated as I’m stumped! Rich

During implementation, we migrated a course that was once assigned company-wide as strongly encouraged but with no due date so there were A LOT of enrollments we migrated as In Progress or Enrolled. We added the course to our New Employee Onboarding learning plan so we set a Days of Validity, and chose the option to apply to previous enrollments so we now have a lot of users that show withe the course as past due. Is there a way to mass remove an expiration date from the users who were enrolled prior to implementation? The only thing i have found so far is to edit each user one at a time to remove the expiration date, so I am hoping there is something I am missing to expedite this! 

For folks that went to Inspire 2023 there was a session about SCORM, xAPI and Content practices in general.It was pretty good - we were walk through best practices of generating content and how to work with it.At one point I raised my hand and asked how you get that fancy question level type of CMI interactions into the system where it is a human readable format for consumption (essentially a training material question/answer level report). And @KMallette shouted out from the back of the room SCORM 2004, v3. She stopped over and we met for a first time in person :). I expressed it has been eluding me since we starting working with Docebo. We chatted about what could be the problem - and the conversation did not leave me.I am here to say that @KMallette is right. But there are some things to take into consideration to trigger that report properly.First and foremost, where

We are getting an error when trying to visit course links. The error displayed is AADSTS700016 Application with identifier ‘https://[our customer code].docebosaas.com/lms/index.php’ was not found in the directory…No one has a problem logging into Docebo with SSO. The problem manifests when an employee clicks a course_link in one of the notifications originating from Docebo. We’ve also tried the sso course link but that does not work either.The last bit of info is that our corp email does process emails and puts the course_link through an url defence system.Has anyone else gotten this error and what was the solve? Our SSO admin has previously validated the config on our side, but I since I don’t see any chatter on this forum about that error, I’m thinking that the problem must be on our side.Thanks.

I need to run a daily scheduled report of User-Courses which informs all users who have completed a course to receive payment for training completed.When I am creating the report it only enables a maximum of 50 courses and I currently have 65.  Would I need to run two reports or is there a way to change the maximum number of courses?

Through our implementation, courses were set up slightly different, as we learned more about what the system offered and what our needs were. I’d like to be able to audit the course setup information to make sure we have updated everything to our current standards.I know I can run Course Properties report from the Course Management screen. Does anyone know if there’s a way to run a report(s) that shows the following?Course Widgets and their content Catalogs course is associated with Learning Plans course is associated with Training materials (end object marker)

Is there any way to prevent a user completing courses on their learning plan multiple times in order to be paid multiple times?

Hi!What is the most efficient way of adding a ILT event recording post-event? I find myself (super admin) needing to enroll to the specific session, so I can upload a recording. Is there a way to do it without the enrollment process, this compromises accuracy of the reporting for course completions, as it adds a user that does not need to complete the training. Thanks, in advance! 

Is there a way to control what weight the results are in global search?

Hello. I've set up the site search on our Google Analytics (old/UA) account a couple of days ago, but it's not working, we didn't get any results.I doubled check with Docebo support that my set up was correct and they said that it was, but I think that it isn't, because after reading  Google documentation (https://support.google.com/analytics/answer/1012264#Post&zippy=%2Cin-this-article) I wonder if Docebo uses a POST-Based Search Engine, so in this case we shouldn't add a query parameter to our site search settings.It seems that Docebo has to either configure the platform to append the query keywords to the end of the URL or Customize the tracking code !?Can someone help with that? 

Hello, We are looking into the Assignment feature for sales training. The request is to have the managers review and approve the assignments (video/screen recording of new hire doing a quick demo). They would like an easy for managers to approve assignments such as they do with checklists.  They would prefer not to manually assign power user permissions. Any suggestions? What are you doing in your LMS?  

Has anyone used WorkJam for your frontline employees and have you ever integrated with Docebo?Thanks in advance.

My organization is working with a marketing agency which has asked me to add two chunks of Google Analytics/Tag Manager code, one in the header and one in the body. I enabled GA4 but I only see a single field for code. Can both header and body codes be placed here?Docebo customer support suggested I try the Zendesk widget because the code is javascript, but nowhere in the community do I see this solution being discussed.I found the other community posts on this topic somewhat confusing and am not sure how to proceed.Thank you.

I am running a report and have specifically ticked the box to hide deactivated users.  Anyone know why they would still show in the report?  They have all different user profiles, from learner to superadmin. 

We’re looking into implementing a Continued Education Program where partners need to complete a set number of courses to earn Continued Education Units (CEUs) to maintain their certification. We’ve added the CEUs for each course in Docebo under Advanced Settings > Score & Credits, but we haven’t been able to find a way to use this information.Has anyone figured out how to build a CEU program in Docebo?

Hello all! New user here and I can’t see where I can re-name the root/main folder in the Central Repository.Can someone point me in the right direction?Many thanks.

Hello Community,I’m trying to change the roundness of the edges of the login container. Can you please share the CSS script if you know it?Thanks much. 

Hello everyone,Can anyone tell me how I can remove this pop-up that appears when a user logs in?It is creating some confusion as I start our employee launch so I was going to remove it and then add it back later on. Thanks! 

Hello Community,Can you share the script to have rounded corners for the login container?Thank you very much for the attention.  

In our onboarding program, we have new hires read a number of articles in our help center after an ILT session. I’m currently using observation checklists to show completion of these tasks. Is there a way to insert a link to the checklist item so they can click on it to go directly to the help center article? If not, is there another solution to show they have completed the task, but with a link that takes the directly to the article?

Use Case: We host around 180 VILT sessions each year. Most (but not all) of those are recorded and become eLearning courses that live in our catalog for those who could not attend live. Our users would like to be automatically enrolled in the eLearning course if they are marked Absent on the ILT course.The auto enrollments seem to only have options for Group or Branch - so I’d have to create a group that catches everyone who was marked Absent (or is In-Progress after a certain date) and enroll that group into the eLearning course. However, I think I’d have to add a condition set for each individual course.Is there some other way I’m not thinking of - maybe a workflow or recipe using Docebo Connect - to make a rule that basically says: IF user status = Absent for ILT course, enroll in eLearning course with the same course number? 

I have a simiar situation to that described in this idea. Summary:User completes INITIAL course earning the Certification. Certification is renewed annually via a RENEWAL course, this one is tied to the certification with a 1 year expiration. The RENEWAL course is updated annually for freshness. With the introcution of archived enrollments, this works well with relative deadlines. How do I automatically grant the Certification after the user completes the INITIAL course, in a way the user can renew by taking the RENEWAL course?Has anyone come up with a workaround? The only one I have been able to come up with is to manually award the certificate based on completing the renewal course.