Hi there Docebo Community.
I wanted to ask if anyone knows the best way to change a name on an issued certificate?
The background to the question is, we had a user that didn’t realise their name was incorrect on the platform until they completed a course and viewed their certificate.
We changed their name on the platform, changed their course status to in progress, then changed it back to complete but the certificate name didn’t change.
Is there a simple fix for this?
Best answer by alekwoView original