+6We just created a group with 7000 people in it. We then went to assign a course to this group. On the last page of the enrollment process, the group showed zero members. When we tried to run the enrollment/assignment, we saw a red box at the bottom of the screen without words. (see below). Has this happened to anyone else? Do we need to wait for the group to process longer before assigning?
Best answer by JKolodner
Docebo responded:
Our team has discovered that there is currently a 3-hour delay in the group recalculation. Our engineers are on it, and I've linked this ticket so you can receive updates along the way!
For more information, feel free to check out our knowledge base here.
+6I’m aware of the Group Recalculation Delay: https://help.docebo.com/hc/en-us/articles/360020084100-Managing-groups#:~:text=Group%20recalculation%20delay
Could that be it?
+11
We should ALL BE WATCHING with the new group behaviours coming along with the next scheduled release.
+6Docebo responded:
Our team has discovered that there is currently a 3-hour delay in the group recalculation. Our engineers are on it, and I've linked this ticket so you can receive updates along the way!
For more information, feel free to check out our knowledge base here.
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