Hi all,
Would anyone know the recommended pixel sizes of Shape images? Also, this would be the same question for videos uploaded onto Shape. Vertical/Horizontal axis ratios would be good as well.
Additionally, would anyone know the maximum file sizes we can upload?
Hello
Please to e-meet you, I'm Alberto the product manager of Shape.
Here are some information about the assets you can upload in Shape
Recommended Asset Sizes:
854 by 480 pixels
1280 by 720 pixels
1920 by 1080 pixels
Minimum Width: 700px.
Recommended Aspect Ratios:
16:9 and 4:3.
Tip: By default assets will fill the player's background. If you have vertical assets or screen-shots that need to be clearly visible, in the editor you can specify to fit the player and keep the asset's aspect ratio.
Recommended Specs: maximum file size 20MB, a Shape is split into scenes and each has a maximum duration of 60 seconds. You can upload videos longer than a minute but they will get cut-off at 60 seconds.
Let me know if that helps!
Alberto
Hello
Following your question, we have updated our Knowledge Base to make this information easier to find. You will find file requirements in the newly published article Managing Media Library and Stock Library.
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