I found the helpful template shared by @SuperShauneDocebian five years ago (thank you , it was a great starting point and confirmed the approach works in principle). That template is a clean single-column layout: one header image, a text block, a bullet list, and a footer. It works well and I can see why it's been a go-to.
What we're trying to do is a step up in complexity, and I'm running into a wall I'd love community input on.
We built a fully branded HTML newsletter to communicate platform updates to our power users and managers as part of a broader strategy to increase adoption.
The HTML is significantly more complex than the shared template. Roughly 600+ lines of fully inline-styled code, 5 major sections each with multiple sub-sections, 6 alert box styles with colored `bgcolor` backgrounds on `<td>` elements, 4 externally-hosted screenshots via Docebo's CDN, and a VML gradient header for Outlook compatibility. All styling is inline (no `<style>` tags) and layout uses `<table>` structures throughout per Outlook requirements.
What happened
Built with table-based layout, but in Outlook, the header now renders perfectly but everything below the header is blank.
We believe the issue is the newsletter editor truncating the HTML paste, either due to a character limit in the `< >` source code editor, or the 10MB email size limit being hit. The Docebo documentation only notes the 10MB limit and the `<style>` tag stripping, it doesn't mention any character limit on the editor itself.
Questions for the community
- Is there a known character or size limit in the Docebo newsletter source code editor beyond the 10MB email cap?
- Has anyone successfully pasted and sent a long, richly formatted HTML newsletter (500+ lines) through Docebo's newsletter feature?
- Have you found a workaround or a different approach entirely? I was thinking of trying to create the same Newsletter feel but from the Notifications area.
Would love to hear how others are pushing this feature further, especially for LMS adoption or power user engagement programs. Thanks!