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Product Q&A

Product Q&A

Ask questions and get answers about Docebo products.

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cschmelzerHelper II

asked in Product Q&A

Securing .pdf files

In our courses we want to include links to .pdf files for downloading; however, we are concerned about users sharing the files once they are downloaded. Does anyone have a solution for tracking/securing files after they are downloaded from Docebo?We are aware of the slide converter option; however, these documents will be used for open book exams, so they have to be available for printing.Currently, we are adding a copyright watermark, and potentially adding a bates number, but any other suggestions would be appreciated.Thank you.

SwatsonHelper II

posted in Product Q&A

Mobile App - Biometric Login

We currently use the Go.Learn Mobile App (which is not a branded mobile app) and did not know that the Biometric Login is only for customers who have a branded mobile app. I feel that this feature should also be included in the Go.Learn Mobile app as well.I did put this in the Ideas - LMS-I-445 - if you want to vote on it.Let me know what others think about this.

joanna.layNovice III

asked in Product Q&A

Power user enrolment button visibility

In the latest monthly release notes it says“HEADS UP! Course enrollment button visibility update for Power UsersFor those using the Power Users app, please note that starting on August 19, 2021, in order for Power Users to be able to see the Enrollment button for courses, the profile they are assigned must have both Enrollment and View permissions enabled for courses.”Does anyone know which permissions need to change? I’ve looked and the options there are not the same as the text above!

ckujawskiContributor II

asked in Product Q&A

how do you use Docebo for an On-boarding/Induction training?

Hi All, I am wondering how do you utilise Docebo for an on-boarding/induction training. I want to make a part of the on-boarding training digital and create some e-learning course but also want to mix it with ITLs. Generally the idea is to assign to each new employee a set of courses which that person has to go through: a couple of eLearning courses and ILTs sessions, in the specific order (so prerequisites will have to be set). I am wondering if there is any way to an ITL sessions once and just use them each time when the on-boarding training will have to be run? So I don’t have to waste time to create the same ITL each time? Do you have any experience with it? if so how did you handle it?

GingerGHelper I

asked in Product Q&A

Language Toggle

We utilize a public catalog. The public catalog has an easy language toggle at the top for users to quickly switch from English to Spanish.Is there a way to have this toggle inside the platform? If so, I must have turned it off at some point and now I can’t figure out how to turn it back on. I know users can change this within their profile but I wanted this option as well if it is available.Thank you!

msiegelNovice I

asked in Product Q&A

Upload a video to a widget for a page?

Is there a widget to upload a video to for a page instead of using the embed video option?

rogergreenleeContributor II

asked in Product Q&A

Resetting Course Completion for an Entire Group

Is there a bulk way to select a group of users and a course (or group of courses) and reset the progress? I know it is possible to bulk change the status (In Progress, Not Yet Started, etc.), but I am hoping to bulk reset a course completely for only a group of users. I know this can be done manually by going through a reset on each module for each user, but that is not feasible for the amount I have to process.Thanks for any guidance!

SalvoInfluencer III

posted in Product Q&A

Psychometric tests in Docebo

Has anyone developed any psychometric in the platform? I use Lumina Spark all the time but is getting very expensive. It would be nice to have something within the platform.

Stephanie DreilingHelper III

asked in Product Q&A

Default Settings for new eLearning Courses

I would like to set the default to the Self Unenrollment option in eLearning (Advanced Properties) to “Allow self-unenrollment from this course” instead of the option that adds “after learner has completed” for eLearning sessions? Has anyone figured out how to do this? Additionally, for ILT I’d like to set the default to “Change Session” same question, is this possible?

HesterNewcomer

asked in Product Q&A

setting up a Community within Docebo

Hi!We are looking for the best way to set up our own community. We are looking in to the option of using the channel option within docebo to do this?Now I see this community and I'm inspired! But to my surprise this is not the Docebo environment?. Why did Docebo choose not to use its own platform to create this community? What are the pro's con’s of using channels within Docebo for a community? Should we also reconsider building our own community within our learning platform of Docebo?Any tips and advice is welcome!HesterLearning ConnectedAmsterdam

eric.trudeauNovice II

asked in Product Q&A

Closed Captions for ILT/Webinar

Hello! I’m wondering if anyone knows if we’re able to upload CCs for the ILT/Webinar courses and how to do that. I’m only seeing the option to add or remove the recording.Thanks!

SalvoInfluencer III

asked in Product Q&A

Authoring tools

What softwares do you use for the creation of your courses?My favourite is this

rncoleyNewcomer

asked in Product Q&A

Randomize question order for questions in the Question Bank

Greetings all!I am planning to create a question bank for 2 exams I’m creating. Some questions will be included on both exams, others will not. I’m wondering if anyone else has done something like this before? I’m wondering if I can randomize the question order once they are pushed to the exam.)Insight appreciated!Bekah

cschmelzerHelper II

asked in Product Q&A

Limit access to public catalogs on the signin page

Our Docebo site is currently available to only registered users. However, we are opening up our site to sell courses to customers, and we have multiple public catalogs displayed on the signin page. We do not want these catalogs to be accessible to our internal (employee) users. Is there a way to limit accessibility to these public catalogs on the signin page?Thank you,Cheryl

tinaNovice I

asked in Product Q&A

Change the sort order in course widgets

Is it possible to change the sort order of how courses are displayed when setting up the course widget when configuring a page? The only choices available are alphabetical order or date. We want completed coursed to appear at the bottom of the sort order.

generic nameHelper I

asked in Product Q&A

Segmenting notifications for specific types of users

So Im trying to make my notifications more versatile in that I want specific group to receive notifications but not all Superadmins, Power users, managers etc… Am I doing something wrong? An example would be I need Marketing to see when a new course has been updated or added, but I only want their manager to get that notification but not all the managers need said notification (All managers are power users). Halp?your friendly neighborhood Generic Name

Stephanie DreilingHelper III

asked in Product Q&A

Skill Management

Hey all! I have to admit I am excited about Skill Management, but feel like it was turned on “for us” without me having much time to prepare! I got in to start setting up our platform, but found that I already have users assigned to a few of our skills. I’m struggling to figure out how I can identify which staff members have signed up for the skills? Has anyone figured this out yet? I searched in Knowledge Base but can’t find anything about reporting. Thanks for any help you can provide!

cschmelzerHelper II

asked in Product Q&A

How can I sell three courses as a single option, but also individually?

Hi - We have three courses, delivered on three consecutive days. We want to sell these courses individually, but also as a package (we are calling this a boot camp course and when purchasing all three the cost is lower). I’ve created a learning plan and added all three courses. I applied the eCommerce option that allows customers to purchase one or all courses. This seems to work; however, we offer the boot camp a couple of times a year - so there are multiple sessions for each course. When choosing a course from the learning plan, I am unable to choose the session. Is there a better way for me to implement this?

cschmelzerHelper II

asked in Product Q&A

Linking directly to a public catalog custom html page.

We have multiple custom html pages associated with our public sign-in page. When clicking on the tabs, the pages appear perfectly; however, the URL remains the same as the platform URL. Is there a way to link directly (unique URL) to the custom html pages on the sign-in page?Thank you,

Annarose.PetersonHero III

asked in Product Q&A

Turn off enrollments, but allow visibility to Course Description for ILT?

I’m trying to see if we can turn off enrollments to an ILT course, but still allow people to get to the course description page. Currently, enrollment links for our ILTs are on a special page for easy user access. We still want to have that special page so our users can find those ILT courses and be able to get to the course description to learn about the course, just not be able to enroll in it. I feel like I’m missing some sort of setting. Any ideas on if that is possible?The reason for this need is because we have discovered an issue where ILT courses that require payment are for some reason allowing users to enroll into them without payment. We currently have a ticket open for the issue but want a way for our clients to still be able to see the course information without enrolling into the course.Any help is greatly appreciated!

cshrecengostNovice II

asked in Product Q&A

Removing pop-up prompt on Mobile

Hello Community!We are currently working to build out our platform experience, and I have some questions in regards to user experience. Hopefully someone has handled these in the past and can help me out!When we go to our Docebo URL, the “Do you want to open the app” pop-ups comes up. We really don't want this to happen as the user experience is bad, and even when you clock “Open” it says “Safari cannot open the page because the address is invalid”. It prompts a second time after successfully logging in. Is there a way that we can stop this from popping up? Some helpful insight, we also won’t want to use the app because we are building a multi-platform experience with one part being Docebo, so opening the Docebo specific app would not be ideal even if the link worked.

Stephanie DreilingHelper III

asked in Product Q&A

Options for eLearning or Classroom

Hey all! I received a question from another Docebo User (who hasn’t yet received access to the Community) this morning and I wanted to post to the community to see if I could find her an answer! Is there a way to give employees the option of attending a classroom session OR an eLearning to fulfill the same requirement? The use case is they have safety training that was conducted in the classroom in the past, but now it’s eLearning. They don’t want to put people in the eLearning if they have already completed the face-to-face session. How do you all manage this?

erin.brissonDocebian

published in Product Q&A

What can I find in Product Q&A?

Welcome to the Product Q&A Category! This post explains the purpose and themes within this category. What is this category about?As the title suggests, this category is all about asking questions about the Docebo product and getting answers from other Docebo experts. This category is broad on purpose... We don't want you losing time thinking about where your question should go. We may move your question to a different category once it is answered so that other users can find it more easily, but leave that sorting to us! What can I do here?Why, ask questions and get answers, of course! When you create your post, use tags to help others identify what your question is about. Then sit back, relax, and wait for the experts to work their magic 🧙‍♂️ Are you an expert? Then get in here and help out your fellow community members! Make sure to always use the Question post type when posting in Product Q&A so that the community can know you need an answer and so that you can mark which an

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