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Question

Is the notification "Learner Has Yet To Complete a Course" retroactive?

  • July 15, 2026
  • 3 replies
  • 28 views

We'd like to start implementing the "Learner Has Yet to Complete a Course" notification, but we're unsure how it behaves for existing enrollments.

If we add this notification to a course today, will it also be sent to users who were enrolled in the course previously (for example, users enrolled two years ago whose enrollment status is still In Progress)?

Or will the notification only apply to users who are enrolled in the course after the notification has been configured?

We're trying to understand whether enabling this notification could trigger emails to existing in-progress learners or if it will only affect future enrollments.

3 replies

lrnlab
Hero III
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  • Hero III
  • July 15, 2026

hi ​@Madi.Bovee in the use case you describe, it would go out to any and all users who haven't yet completed a course (whether they are just enrolled or in progress). It behave this way because on the day you activate it, it will look to find anyone who is not yet complete and send out the notification.


  • Author
  • Novice I
  • July 16, 2026

@lrnlab thank you for the insight! Do you know if that would include archived enrollments as well?

For context, we're adding four weekly reminder emails to one of our courses. We only want those reminders to go to users who are enrolled going forward, not users who have already been enrolled in the course for some time.

I'm assuming the best workaround would be to duplicate the course and start fresh so existing enrollments wouldn't receive those reminder notifications. Does that sound right? I’m hoping there’s a better solution, but that doesn’t seem to be the case.


lrnlab
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  • Hero III
  • July 16, 2026

Pretty sure this doesn't apply to archived enrolment records but please test it to be sure. 

Yes you can set-up your notification to a new course only and that should get you the results you need.