Virtual ILT Session/Event using MS Teams Link

Hi Everyone

When setting up a virtual ILT session/event using an external training provider’s MS Teams link
I know in the past Learners have been able to see a live countdown when they accessed the course tile on their My Learning page and the JOIN button would appear based on a timescale set by me.

I have just set up some vILT sessions/events for next week but when I login as one of the Learners to check that everything looks as it should, there is no countdown. How soon before the start of the vILT session/event does the countdown become visible to Learners please?

I plan to send out instructions on how to access a vILT as this will be a new experience for all the Learners but didn’t want to mention the countdown if it is not visible to them.

Many thanks

Sarah