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Question

xAPI course display in mobile web browser being cutoff

  • October 27, 2025
  • 1 reply
  • 13 views
C

Docebo Using Browser on Mobile

Ideally, we want the interface to fully show the course for our users when using their phones to view courses. They can see the course title, the buttons embedded within Docebo, the entire slide, as well as the player buttons of the course.

 

At times the top is cut off and the player buttons for the course are then pushed to the side.

 

Other times, the view shows the tabs and essentially cuts off the bottom part of the course.

 

In order to see the entire course with its player buttons and the Docebo interface, I had to go into my phone and “Hide Toolbar.” This may be too much to ask of our users without causing confusion.

 

Once I hid the toolbar, the course displays correctly.

 

I tried to upload screen shots but I wasn’t able to create the ticket.  If anyone has any thoughts I can more fully share.

 

 

    1 reply

    dklinger
    Hero III
    Forum|alt.badge.img+11
    • dklinger
    • Hero III
    • October 27, 2025

    Hi - a question - are you using the mobile app?

    Where you can definitely have an experience with a mobile browser? 

    I may be thinking of it wrong - but I think trying to get a course player to scale is kind of the wild west with mobile browser compatability. Admittedly - I am a little old school on this and I do think the gap between mobile and full desktop browsers have been closing significantly lately.

    For best compataibility - using the mobile app will give you that predictable interaction with a course and not count on a “responsive design calculated experience”.

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