Solved

Is there any way to include unpublished or is_enabled=false channels in the channel API results?We have a need to delete some unpublished channels via the API but I can find no way to retrieve their IDs. I don’t want to do this through the UI. (either delete them or get their IDs)Thanks.

I am trying to find a report that will tell me the most accessed course for the month.  Basically I want to find a way to understand what the users who accessed our training platform did for the month.  Does anyone know of any reports that can help me with this? 

  Did anyone else receive issues about the push notifications when they uploaded the latest version of the branded mobile app? I keep getting this notifcation and I’m not entirely sure how t oresolve it.  Hello, We noticed one or more issues with a recent delivery for the following app: REDACTED - APP NAME Version 6.0.0 Build 20339 Although delivery was successful, you may want to correct the following issues in your next delivery. Once you've corrected the issues, upload a new binary to App Store Connect. ITMS-90078: Missing Push Notification Entitlement - Your app appears to register with the Apple Push Notification service, but the app signature's entitlements do not include the 'aps-environment' entitlement. If your app uses the Apple Push Notification service, make sure your App ID is enabled for Push Notification in the Provisioning Portal, and resubmit after signing your app with a Distribution provisioning profile that includes t

What is the difference between branches and groups? Can a group be assigned to a branch? or would the only be a sub branch?

Hi, Is there a way to view the audit trail when someone downloads user profile information?Thanks.

Hi all,As Superadmins, do we have a possibility to see which users are currently logged on to the platform - i.e. without going the long way through audit trail?Thank you

Greetings,Currently when a new user is created they are not being sent an email. I believe it is due to the setting below. Is this true? Also, if I change the setting to “email” how can I sure it doesn’t send an email to all previously created users? Thank you for your time. BK    

Are there seriously NO short codes for observation checklist notifications? I feel like surely that cannot be right, but I can’t find any short codes for those notifications anywhere.

Can we set rules based on user profile attributes to mark user profile status as de-active on Docebo platform?For eg.- Say we have a user profile attribute that gives data - ‘Days passed Last visit = x days’. Can we set rules to auto update profile status as de-active if ‘Days passed Last visit > m days?

Hi How do I change the fields in the Billing information?  I need for our finance dept to have certain fields.  Is this possible to edit?

Can you edit multiple employees (for example changing who they report to) by uploading a CSV rather than going to each person? What is the best way to update multiple employees?

When a user is unenrolled from a learning plan (after completion), why is their data in those courses lost from their user profile? Is there a way to keep the data?

We have 20+ Power Users that help us get training information out to the departments in our organization. I thought a great way to get them a list of class locations would be to use course management, export session/event data - which includes location.In order to do that, according to support, we would need to enable “edit ILT” permissions. I don’t necessarily want to open that up for potential bad clicks / incidental course modifications.Is there another way for them to get an easy list of class locations in a spreadsheet, or other simple list view?

HIIs there a way to retrieve using reports, APIs or any other way, the last modified date for a user/course/enrollment? trying to improve our data analysis, and this missing piece of info is really holding us back. Thanks,

Why learners are not getting certified for the additional certificate attached to the course? The learner is getting certified to the main certificate but not getting certified for the additional certificate-Getting certified for the default certificate but additional certificate is not assigned to learner completing the course!

Hi there!  Is there a way to create a custom report which shows all users in the LMS and which courses they have completed without having to run multiple user or course reports?  Thanks for any help :)! 

I seem to remember there was an add-on integration for BigBlueButton, but I’m not seeing it anywhere or finding articles about it.  Is it still available?

I’m looking to create a test out option for our employees, does anyone have any experience in implementing this? Ultimately, we’re trying to provide an option for folks to test out of taking their annual training. So if they pass the test at the beginning of the training, they can bypass taking the 30+ minute training. I’m assuming this is something I’d use equivalencies for, but I’m unsure how to go about setting it up logistically.

Hi,Is it possible to extract data that shows when a course's training materials were modified or updated?Thank you.

We created profiles for Power Users to create, edit and export Reports for Training Record purposes.  Our Power Users have access to all Users of certain Branches but Reports only pull Users that were in the platform at the time of granting access.  Users activated in the platform after the date of granting access do not pull into the Reports.  I have searched the Community, University, and reviewed permissions and cannot locate a setting or correction for this issue.Has anyone experienced this and were you able to find a setting so that when the Power User pulls a Report, it includes all Users at the time they pulled the Report, not when they were given permission?Thank you!

Is there anyway to make a checklist go to a manager for approval when it’s a training material in a course?  Or do you have to schedule the checklist by itself to have those approvals?

There is a “Suggested for You” widget underneath the information on a given course on its course page. I was wondering: Is there a way to incorporate this in a Channel? I know there are AI-based Channels, but these are working off of skill tagging. Is there a way to create a “Suggested for You” AI-based channel that recommends courses based on enrollment and/or completions? Thank you!

We are currently in the process of launching a new eLearning course and we want to give the learners 90 days to complete the training.  I know how to do this using the course validity. However, what we would like to do is lock the course for those who haven’t completed it, meaning they would have to be nominated again before re-enrollment.  We would like to keep the course open for those who have completed it though so they can go back and access the material again. In short, we want... People who complete the course within 90 days to have lifelong access.People who fail to complete in the time to lose access. Is there a way to achieve this without manually removing users from the course when their time is up?

Hi there,I was using the 'Type' filter in the Central Repository to filter out all my video content. This works great! However, I want to take it a step further. Is there a way to identify only Youtube content for example? The Video filter seems to find all kinds of video material in the system.   Thanks in advance, curious to see if there are ways to do this.   

Hi Community,we are working a lot with Certifications (for mandatory trainings that need to be repeated regularly) and we’d love to hear how you have solved this difficulty in your own organizations:Teach user where to renew a Certification: qua the logic of the system, the first time a user needs to do a COURSE in order to receive their certification, listed under “My Courses and Learning Plans”. But then when the Certification deadline is up and needs to be renewed, the user has to go to the “Certifications & Retraining” page of “My Activities” and click the Renew Now button on their CERTIFICATION. (if they just redo the course, it does not, unfortunately and illogically, renew the certification)This leads to a lot of confusion by our users. We have tried to make a good User Experience by using 2 tabs on our homepage with explanations, and by sending “Certification needs to be renewed” notifications via email with a link onto the correct page - but it does not go smoothly.Do you