Courses & Content

Is there a way for us to have a course be marked as completed using the Docebo test feature, despite them not passing the test? 

HiI would like to set up a catalogue for all users to view ILT course session times but not have the ability to enrol into sessions.  I need for users to view different ILT courses session times and locations, and then email to our L&D/Workforce Planning team to roster and enrol into the selected session time.  This is tedious, I know, and we are working on adopting a much more streamlined approach.  However in the interim I need users to be able to see what is coming up.I have set up a catalogue Session Times for ILT courses and made the visibility applicable to all and added the courses into the catalogue.  I have created a page to add to the relevant users menu so the catalogue appears as a widget on the home page of all users.In theory, is this workable?  I have tried to complete this in the Sandbox and am getting stuck on the whole menu and pages set up.Any advice would be greatly appreciated 

When adding a File to Training Material, how can I successfully upload an .xlf file format? It says “invalid request” when I try. 

Is it possible to create a rule to auto enrol learners once they complete one course into another course, so that we can manage compliance. We have tried certificates/ renewals but it isn’t working for us.For example - a learner completes/ attends a ILT session on Asbestos awareness in 2025 - they must renew it yearly, so attend a ILT session before their year anniversary in the 2026 course.Ideally, I want to set up a course for each year (Asbestos 2025, Asbestos 2026, Asbestos 2027 etc) and when my admin team mark a learner as attended in that year’s course, it auto enrols them as a learner in the next years course so we can track numbers and colleagues can see when they need to book onto a new session. 

I was trying to randomize a certain number of questions in a test. For example, If I have 4 questions, I would like to randomize the first 3 questions and always have the 4th question at the end of the test. I chatted with one of your Support Specialist, and he said that Docebo does not currently support this. I believe this feature would be a great addition to the Testing options.

Hi out there!  For a number of reasons, like getting better reporting on who watches how much of each presentation recording and the like, my teammates want to create an associated e-learning course for each new VILT course. The e-learning course would have a copy of the recording and any training materials for people who missed the original course. Does anyone have any experience with this type of course management? I suspect they’d want to do this for both standalone courses and those in learning plans. I’m trying to figure out how to route new registrants to the e-learning version once the session has passed. Any thoughts would be appreciated!

We have created channels with procedures for our team. We want to track who is accessing each asset inside that channel. Is that doable?Alternatively, is there a way to request "attestations" of reading certain documents inside a channel or somewhere else, that is not a course?TIA!

Hello,How do I see the average actual time for users to complete a course? I’d like to update the estimates based on timelines from completions once a certain percentage of users finish the course. Ideally I’d like this for learning plans as well.Thanks!

Is there any plan to have Power User Profile added as an eligibility condition on a group? Currently, it seems that the process for providing training for a Power User (PU) based on an assigned profile is completely manual and any super admin that assigns a profile with associated training would also have to be aware of the necessity to enroll the PU in that associated training.It would save so much time to have a group auto-populate based on a power user profile so that training associated with that profile can be auto-assigned.

What is your experience of setting a SCORM LO to view “one time only”? My experience is that users frequently lock themselves out of this LO and need it resetting because they somehow manage to lock the LO before reaching the criteria for completion which means their results are not logged. I’d like to determine if this is a problem with the LO setting, with Docebo, with my SCORM package or user error.Context:SCORM LO is a timed test (the timer is javascript in the course rather than any native function of Docebo) Results are reported to the LMS when a learner clicks “submit” at the end of the test or when the timer reaches 0 Completion is tracked using the results slide The LO is set to view “one time only”I’d say at least 10% of users lock themselves out of this SCORM LO, I have to reset the test and they try again. What could I test/change to establish the cause of these frequent lock-outs? 

Hey fellow Docebo Admins and Docebo Product Owners,We're facing a significant challenge with Docebo Learning Evaluation (DLE) and I'm hoping to get your insights, ideas, or even just a collective groan of shared pain.The core issue is that DLE currently only allows us to assign surveys to individual courses, not to entire Learning Plans. This is a huge roadblock when we want to evaluate the overall effectiveness of a comprehensive learning journey rather than just isolated courses. Assigning a survey for every single course in a learning plan isn't feasible—it quickly leads to learner fatigue and skews our completion metrics.Our Not-So-Great WorkaroundSince native learning plan survey functionality doesn't exist, we've resorted to a workaround that's less than ideal: Creating a "Survey Course" for Every Learning Plan: Yes, you read that right. To track learning plan effectiveness, we have to create a unique, separate course for every learning plan. This lets us identify the learning pl

Is there a way to modify the URL for a catalog? Right now catalogs are simply numbered and I would love to modify these to make a URL more visually related to the catalog content (e.g. the product name).

Hi everyone! 👋I’m hoping to get some ideas from this group about how you’re handling notifications for newly added courses.I’m part of my organization’s training team, and we’re running into a limitation with Docebo notifications. Whenever we add a new course to an existing Learning Plan, all enrolled users receive the standard notification, but it only includes the name of the Learning Plan, not the specific new course that was added.Docebo Support confirmed there’s currently no way to include the new course URL in that automatic notification, which makes it hard for learners to know what’s actually new or to navigate directly to it.For those of you managing Learning Plans:How are you informing your users when new courses are added? Have you built any creative workarounds inside or outside Docebo?I’d love to hear what’s working well for your teams. Thanks in advance for any ideas or examples you’re willing to share!   

Anyone else running into an issue where courses are appearing as locked from the Course Catalog page, but anywhere else in the platform, the courses appear as available?View from Course Catalog Page:Same courses from within the actual Catalog view:Any one else experience this?  We have opened a ticket about this previously, but it had been resolved.  Wondering if it is something we are doing to our courses?

Ok, so here’s the use case. Every month we deliver a “Power Up” session for users of our product, announcing feature adds, upgrades, road maps, and the like.  These are delivered to any of our internal or external users who choose to enroll in the course. Here’s the current process: Each month, once we know the content, guests, and date, we create an ILT course, session and then the event as a vILT session with a custom conference link. We also attach a notification to this course acknowledging the enrollment with further join instructions.  While we do add the course to a catalog, the huge majority of the participants enroll by clicking on the enrollment link embedded in a promotion email that goes out to all users with a last active date within the previous two years. It works fine, but we get comments saying that instead of relying on receiving the email or remembering to navigate to the catalog every month, that it would be nice to be able to instead opt in to be auto-enrolled in t

I am a new LMS Administrator and was wondering if Docebo has implemented an easy and quick solution to manage different notifications for course enrollment: different notificaions if the course is an eLearning or a ILT. Last discussions in the community are updated to 2 years ago.😮

Hi All, sharing a major challenge I am currently facing.  A ticket has been submitted; however, I’m wondering if anyone else has had this happen and what the resolution was.  Last week, courses imported through the Marketplace worked fine. No issues.  Today, I received an escalation from a new learner that they were unable to complete their mandatory compliance courses, many of which are sourced from the Marketplace.  I impersonated the learner, tried to access the courses myself, and tested other Marketplace courses.  All have the same error message.  We heavily rely on these materials and have hundreds of courses imported.  Below is an image of the error message (I’ve redacted the full message code for privacy purposes).  

We’re building our ILT courses as usual.One course is over 2 days so we have 2 events within 1 session (Fairly normal!!)The course has been allocated a Session Instructor as they will be running both days - but they are locked out of the training.There are no special enrolment permissions - nothing out of the normal.I have fixed the problem for today by deleting the Session Instructor and adding as Event Instructor instead - but can anyone let me know what we are doing wrong?  

Our use case: Editing meeting options for a VILT It is possible to set up virtual training courses, and we have Teams connected for this purpose.However, when we set up a VILT via Docebo, we are unable to edit the meeting details in Teams. What works is to create a separate meeting in our Outlook calendar and copy the link into the VILT, but that is exactly what we want to avoid as it creates extra work. We see in this article: VILT for Microsoft Teams – Docebo Help & Support, that there are now options to create breakout rooms but the meeting option from MS Teams are still not possible to edit, correct? Thanks in advance for ideas or solutions. 

I set up some Teams ILT sessions, no problem, used my account in the Event. I’m listed as the Session instructor. Why was I unable to start the event? All I got was “Someone will let you into the meeting.” I figured as the instructor and Teams account holder that would be me?

Hi everyone,As a Superadmin, is there a way to view which specific courses a user has completed within a Learning Plan, rather than only seeing the overall completion percentage?I’m frequently asked to review groups of users (sometimes up to 40 at a time) to identify which courses they are missing within a specific learning plan. Right now, this requires manually opening and checking each course, which isn’t scalable.Ideally, I’d like: A way to see course-by-course completion status for an individual learner within a learning plan A solution that could be handled by a Power User, so this doesn’t require Superadmin involvement If this isn’t available natively, I’d love to know: What reporting setups others are using to solve this Whether this is only achievable through custom reports or API pulls Thanks in advance — I really appreciate any workflows or best practices you’re willing to share.Thanks- Andy

We have an ILT course with one session and event in it.When it was added to a new channel and catalogue an orange warning icon appeared next to the event which displayed ‘External Calendar Synchronisation Warning’ when hovered over.The warning icon has now disappeared, but does anyone know what it might have been triggered by? Or if it is likely to have any knock on effects?

Hi Everyone! Is there a way to set up course expiration dates based on enrollment date? I am trying to set up an enrollment rule where when a new hire is added to a group, they are enroll in a course with 30 days from their hire date to complete the course.Thanks for your help!

Hi, I have a channel that is visible to everyone. Ideally, I would like to upload a new asset to this channel, but only have the asset be visible to one particular group of users. The new asset is on the same topic as those in the channel, but it contains information that is only relevant for the specified group. As it’s not possible to set the visibility for each asset, does anyone have an idea for a possible workaround?I know one option would be to create a new channel and restrict the visibility of the channel to that group of users, but this isn’t ideal as it may cause confusion due to all the assets being on the same overall topic. Many thanks! 

The recordings of a virtual meeting (we use MS Teams) are stored in the tenant by our IT colleague because he has added an interface there. But we in Human Resources don't have access to his tenant and naturally want to store the recordings in the system, but that's not possible if we don't have access to his tenant. Did you have the same challenge how did you fix it? Thanks for ideas and solutions :)