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Docebo Champions

  • 20 Posts
  • 122 Replies
madeline.coke
Docebian
madeline.cokeDocebian
👋 Hello Champions!

Thank you for joining this group, we’re excited you’re here! If you haven’t yet, be sure to sign up to become a Docebo Champion to access the Champions Hub and start earning points! If you want more information before you sign up, click here. This group is dedicated to Docebo Champions and is a space for you to chat and collaborate with each other. If you have any questions and/or feedback about the program, please provide them here as well. We are grateful for each and every one of you and we look forward to celebrating your successes together!

2664
M
Novice III
hwolfehall
Helper I
hwolfehallHelper I
Release Roundup for April 2025

Will we be getting an official written Release Roundup for this release that is going into Production for April? I don’t see an official Release Roundup documentation on the Product Updates page, just the webinar...which I attended, but the written summary is critical documentation. Thanks!

250
hwolfehall
Helper I
M
Novice I
mnaomrNovice I
Manager Notification

I'm currently experiencing an issue with the "User Enrolled in ILT Session" notification. It's meant to notify the manager when someone in their team enrols onto a course, but instead, the notification is being sent to the employee themself rather than their manager.

433
lrnlab
Hero III
Davefox
Helper III
DavefoxHelper III
Printing or exporting transaction details for learners

We get requests from learners to be able to print out transaction details so they can get reimbursement from their employers. Is there an easy way to do this or automate it? CUrrently they can go to their My Transactions page and see the details, but there is no print or export. Power users can go into the transaction details and export or print but it is not branded or configurable. So typically we end up screenshotting, then pasting the image onto our letterhead and sending the customer a PDF. I looked and there is also no purchase based notifications other than a wire transfer. But these are credit card transactions. We use Authorize.net as a payment partner, should I be looking to them for this? Has anyone else encountered this and found a solution? It feels like there should be a really easy way for a customer to print an invoice or a receipt.

376
elamast
Hero I
Davefox
Helper III
DavefoxHelper III
ILT multiple events for a yearlong program long explanation before question

Hello fellow champions. I have been struggling to find a good solution in Docebo for a program we run. We do a biweekly online continuing education series. Students are required to attend or view recorded archives of at least 4 of the 24 events we offer. This year I created an individual ILT for each webinar with a single session and a single event. Then put them all into a learning plan. We discovered a few issues. Enrolling in an ILT ( even through a learning plan) does not enroll the learner in the session. Learners had to still go into the individual ILT’s to enroll in the sessions before they could attend or get notifications for the sessions. Once the event had ended, the sessions closed to enrollment. Anyone trying to watch the recording who had not already enrolled in the session could not enroll in the session. We have had to regularly go in and manually enroll people who were already enrolled in the ILT thanks to the learning plan into a session so they could access the recor

809
Davefox
Helper III
Davefox
Helper III
DavefoxHelper III
Eliminate menu on top corner

Fellow champions, is there a way to eliminate the user menu from pages? We are looking at a redisign of pages. thanks

897
Davefox
Helper III
lisa.kaspari
Docebian
lisa.kaspariDocebian
Get rewarded for sharing your Docebo experience!

Hello Champions! My name is Lisa and for those that don’t know me, I work alongside Tracey and Madeline to assist in our program data and metrics. I also help find Champions that are interested in joining our reference squad in exchange for Champion Hub points that can be redeemed in our Rewards store. If you aren’t part of the hub, I highly encourage you to join to check out all it has to offer. We are currently working on two specific requests so I wanted to give the opportunity to members of this group to let us know if you’re interested in helping us in exchange for 500 points. Take a look at each request and, if you are willing to help, please reply with the request number. Once confirmed, we’ll reach out directly with next steps. Request 1: An opportunity to share your positive experiences with Docebo Flow. Request 2: Share your experience using Docebo to train call center staff. Thank you for your willingness to share your Docebo experience, we appreciate it so very much! Heads

611
tekkgirl
Davefox
Helper III
DavefoxHelper III
Best practice for archived event recordings.

Hello fellow champions. I am lighting the beacon and asking for some help. THere is a bit of setup required here. Background We hold a biweely webinar series where learners can join in live in the session or watch the recording. Attending/viewing at least 4 of these sessions is a requirement. Under the hood We have built this as a learning plan that contains a series of ILT classes. Each ILT is for a single webinar. So students only have to enroll in one class and then they can see a list of both the recorded and upcoming webinars. In the ILT’s we have a single session with a single event that ties to a teams meeting. After the webinar is completed we post the recording. So once a learner is in the session they get credit for either live attendence or viewing the recording. We use a badge that a student earns once they have completed at least 4 webinars. THis makes it easy for them and reporting easy for us. The issue The problem we have encountered is within the ILT classes. Once the

9510
Davefox
Helper III
D
Novice I
divjotsNovice I
How to build a LMS connector?

Hey Docebo Experts!! I hope you are doing well. Two of our customers use Docebo for their learning needs, they want us to integrate with their Docebo instances. We are learning content provider with a huge library and I understand that we can build our connection by getting access to sandbox from one our Docebo customers. I have a couple of questions: Can we create a Global Connector that any Docebo customer can use? Or do we have to build this connector time and again for each customer? I am sorry if this question has been asked earlier. In that case, if anyone can point me to the discussion earlier, would be super helpful.

834
dklinger
Hero III
J
Novice I
JHollandNovice I
Digest Enrollment Issue

Hello All! I have 2 courses that I want to notify users that they have been enrolled. Using digest notification, it works fine EXCEPT the course links (from the short-codes) are duplicating in the email notification. Since I have 2 courses, I used the [item] [/items] header/footer but now I’m thinking that's incorrect? I have read through the KB and none of this makes sense to me. Any help would be greatly appreciated!

663
J
Novice I
J
Novice I
JHollandNovice I
Fairly New, Looking for Best Practice for Assigning Multiple Courses w/different Due Dates

Hello! I’m tasked with assigning 9 member service courses to a group of internal users. The modules are to be taken in order, one per month, with the prerequisite of completing the module(s) assigned prior. I’ve played around a bit with the Learning Plan as well as adding all the training material modules in one course, each with a different publish date, but neither seemed to be the best solution. I’d like the users to be notified each month as well, and I admittingly struggle with Notifications! If anyone can provide assistance, I would be very grateful! I’m open to all suggestions and can answer questions if need be. Thank you in advance for being such a helpful community! Jackie

683
J
Novice I
S
Novice II
shaizlipNovice II
Manager Notification

Can we get a list of all notifications that can go to managers? It is very time consuming to get all the way to the end of creating a notification just to find out if it is available for managers.

1555
Stephanie Dreiling
Helper III
madeline.coke
Docebian
madeline.cokeDocebian
Have you ever served as a reference?

We’re looking to improve our reference process and are looking to our Champions to help us. 😀 If you’ve ever served as a reference (either for Docebo or another organization), we’d love to know more about your experience. Was there anything that stood out? Anything you wished was different? If it was an exceptional experience, we want to hear that too! Leave your reply below ⬇ ⬇ ⬇

11518
Ian
Guide I
R
Novice I
raleNovice I
How to check why the notification got sent

Hi Folks, I’m new to Docebo and trying to analyze some notification. Few people got notification saying their certification is due for renewal , where as they just completed the certification and the next renewal is in 2025. How can i check those specific notifications and see why it got triggered ??

1298
DonaldPSimpson
Contributor II
R
Novice I
raleNovice I
Find Users in-progress of completing the courses

Hi , I’m trying to find or create a report where I can get all the users who are still in-progress of completing the courses.. I’m planning to update the certification expiration to 1year from 2years. So I want to analyze below scenarios: Find all Users who are in-progress of completing the courses Handle users with current certifications that will now become expired after changing the expiration Can someone help me how to handle Certification expiration update ??

351
Bfarkas
Hero III
Paul_Diniakos
Contributor I
Paul_DiniakosContributor I
New to the Champion Group

How do I access the Champions Hub? Excited to engage in the platform and learn from experts.

481
Daniel
Hero III
Davefox
Helper III
DavefoxHelper III
Lighting the beacon to my fellow champions

Fellow champions, I am looking to see if anyone has ever encountered a similar situation and has a solution. I have been asked to create a self enrollment link for a course that is not in a catalog. However the course is in a learning plan that IS in a catalog. Has anyone found a way to provide self enrollment links to courses that are not castalog level visible? Thanks in advance for any suggestions

7412
Davefox
Helper III
lisa.kaspari
Docebian
lisa.kaspariDocebian
What do you think of the Champions Hub?

We're so happy to officially launch the Docebo Champions Hub to this fantastic group of Docebo Champs!Here are some highlights from our first week. 97 Registered Users 322 Activities Completed (great job!) 15,590 Points Earned Now that you've activated your account and completed activities, we'd love to hear your thoughts.Here are some questions to get you thinking: What do you like about the Champions Hub experience? Is there anything we could change about the experience? What do you think might be missing? As an early-access customer, what was your first impression of the Champions Hub? Do you have any additional questions about the Champions Hub or Customer Advocacy?

543
steveninfinger
Helper III
madeline.coke
Docebian
madeline.cokeDocebian
Early Access to the Docebo Champions Hub

Big thanks to all those who participated in our early access for this brand new program! Hi everyone 💙 Welcome to this exclusive community group where we’ll be providing more information as well as early access into our brand new customer advocacy hub, Docebo Champions. Each of you have been hand-picked to become our very first Docebo Champions (congratulations 🎉) and we couldn’t be more excited to share this new program with you. As a Docebo Champion, you’ll have: access to the hub that will provide various opportunities to showcase your Docebo successes, enhance your personal brand and become a thought leader in the learning space exclusive access to events and content the opportunity to earn tangible rewards and leaderboard badges that are only available in the Docebo Champions hub the ability to share your feedback about the new hub that will help us ensure you have the best experience as a Docebo Champion In the coming weeks, you’ll receive an email inviting you to register for

17221
Jay.Kolbenson
Docebian
madeline.coke
Docebian
madeline.cokeDocebian
Launching the Docebo Champions Hub tomorrow! 🎉

Hi Champions! 🏆 As part of our early-access group, you’ll gain access to the Docebo Champions Hub before anyone else! We want to make sure you have the ability to offer feedback and let us know how we can make the Champions Hub a better experience for you. Tomorrow, June 29th at 1 pm EST, you will receive an invite in your email inbox that will look like this: Make sure to check your Spam folder if you don’t see the invite in your inbox. You’ll gain access to the hub once you click the “Activate Now” button. From there, take a look around, start completing activities, and earn some rewards. Excited to hear what you all think!

613
Jtischler
Helper II

This group is a dedicated space to learn more about the Docebo Champions Hub, meet and collaborate with other Champions and provide any feedback you have on this new customer advocacy program.

Adam Ballhaussen
Guide III
N
K
Novice I
Stephanie Dreiling
Helper III
A
Novice III
jmkachidurian
Helper II
Annarose.Peterson
Hero III
lrnlab
Hero III
A
pmo
Docebian
shanmcgin
Novice III
S
Helper II
K
Novice I
JEntis
Helper I
JeanetteMcVeigh
Hero II
sjennings78
Guide II
M
KMallette
Hero I
spotratz
Helper III
steveninfinger
Helper III
Stephen.Barton
Guide II
rich.schmick
Contributor II
S
Influencer III
jckemv
Helper I
I
Helper III
Gary Jarvis
Helper I
leilaishtayeh
Contributor II
martindunne
Novice II
S
Novice III
france bobet
+ 142
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