ILT & Events

Good afternoon!Is there a way to track the failure of courses? If someone attends the course but doesn't pass, is there any way this can be tracked and reported on? We can evaluate them, but it doesn't seem to mark them as failed anywhere on their record.  Thank you!

Hello, is anyone having issues with calendar invites? When users click the link generated from the system to take them to LMS to join virtual training they are getting an error message saying they can’t reach the page. This is only happening for a handful of people.

We lead several courses and programs that occur over successive days. Tues, Wed, Thurs 8:30 to 11:30  Every Friday for 11 weeks Tues through Friday, 1:00 to 5:00 and the following Tuesday, 1:00 to 5:00Is there a way to set an event as recurring over multiple days or do I need to create 11 unique events for one session?

We have ILT courses where the learner is completing a physical worksheet that’s reviewed by the instructor.  I know the learner could scan and upload it themselves, but is there any option to allow the instructor to upload each person’s worksheet?  Impersonating a user works in theory, but I’d rather not give the instructor that level of access if it can be avoided.

If two people are going through the payment process simultaneously for an ILT session that only has one space left, what happens? Would both get a place on the course or would the first person whose booking processes first get the place and the other would error out when the system tried to take it’s payment?

When I add an ILT session using our Zoom account I encounter the below error messages. Currently our Zoom account is paired to Zoom V3. Has anyone experienced this recently and if so, what is the resolution? Video conference tool synchronization failed Server Error Invalid parameter password

Good MorningI work for an FE college in the UK and we recently set up Docebo LMS in organisation - this time last year. We are using iTrent as our HRMS and we’re currently still using the Learning module within iTrent to manage our ILT sessions rather than using the LMS due to our current reporting procedures and working practices.We’re currently reviewing our system use and internal processes and procedures with regard to ILTs and looking at whether it would be more beneficial to use the LMS for ILT sessions as well as e-learning. I wondered if there was anyone else using both of these systems that could share their experience?Kind regardsLindsay 

Hello Everyone, We will soon be implementing Docebo for Microsoft Teams.  We would like to, for the time being, disable the Chat tab so that learners do not see it.  We are having trouble getting any support around whether this is possible or not.  Our own IT says this would fall to Docebo, but we haven’t received an answer from them as of yet.  So I thought I’d ask here to see if anyone had successfully disable the Chat tab in Docebo for Teams.   Thank you very much in advance.Mike

When using Branch Name in Account Registration is there anyway to remove the Root Branch from the dropdown options? I want the users to only be able to select the Branches within the Root Branch, not the Root Branch specifically. !--a=1-->

HiI am required to run reports on users who have unenrolled from an ILT session. There does not seem to be a report to include this as the session unique ID code (alphanumeric code) does not match the session ID code in the USERS - ILT SESSIONS report.  The session number ID (4 digits) is identified in the URL which is a timely way to find the data required.How do others get around finding this information?Thanks

We have identified a pretty big security weakness in the Microsoft Teams integration and wonder if anybody has advice on how to address it.If you are hosting a webinar (ILT), the learners enrolled in the course must log into Docebo and find the join button to access the webinar.  Perfect.  However, once they do that, it just opens a standard Teams meeting outside of Docebo, and once they are in there, they can find the meeting login info, and there is nothing stopping them from forwarding that to anybody.  For instance, we could host a webinar for paying customers, and one of them in attendance could easily forward the meeting login info to, say, a non-paying customer to get a free course, or one of our competitors to rip off our learning content.  It would be more or less impossible to spot this, since there might be dozens or hundreds of attendees, and each new attendee can put in whatever they want for their screen name.  So if a new person logs into the ILT named “John Smith”, or “

We use a number of assignments in our platform.  Most of these assignments are evaluated by a pool of instructors. All instructors are notified when a new assignment is submitted.  In many cases, the assignment is not a simple matter of review a document and pass or and re-submit.  In these cases, an instructor will pick up an assignment and communicate with the learner outside of the platform to schedule an online review. So the submitted assignment has been acted upon, but there is nothing to indicate so in the platform unless the failed button is triggered. This is not an ideal experience for the learner. Additionally, there is no easy way for the Lead Instructor  to identify which instructor is working with a learner to follow up…Another challenge for us is that we’d like to have instructors select the assignments to evaluate based on the learner’s global region to resolve issues of language and time zone for scheduling virtual reviews. Does anyone else have this or a similar chall

Is there a way under session statistics to show the users first, last name rather than just their username?

Is there a way to print an attendance sheet and have those who are enrolled manually sign?

We are looking to create a comprehensive training calendar that would list all available trainings for our employees. Has anyone created something like this and would be able to assist me in how to develop this on the platform?

I forgot to delete my test questionnaire under “Learning Evaluation - Evaluation Designer” and accidentally added it to a VILT under the “Learning Evaluation - Manage”. Under “Learning Evaluation - Manage” I disabled the learning evaluation, but now it won’t let me add the correct questionnaire to the course, it still pulls the old one that was deleted. Is that because one session has already completed and some learners have submitted their survey responses? Anyone know how can I fix this?

Hi all, How can we add the classroom location to our calendar invite recipe? Any help would be greatly appreciated.

Hello good people !I am a Data Analyst looking into Docebo’s data set.I’m using python for API calls, I know how OAuth2 works and have my access token and the whole stuff to refresh the token when needed.I’m using the endpoint  get/report/v1/branch_dashboard_enrollment/{id}I have the branch id right and I do get a nice (page) set of 100 records back, the request takes about 7 seconds to complete. All good. I know how to do pagination, so I repeat my question for the next page, this is also successful.Now my problem is : I have more then 2K pages...it would take almost 3 hours to download the set and all I’m interested in are the changes in enrollment since yesterday. As far as I can see there is no ‘last_modification_date’ or last_updated_date’ in the return where I should be able to filter on…the only filter I see (and that one works fine) is on status. But that still gives me +60K records on each status. I need to know how many people enrolled a course in any given time in the past.

We’ve recently migrated to Docebo, and while we’re excited to upgrade our user experience in many areas, it feels like Zoom V3 may present a few challenges… Our company is a public accounting firm, so continuing education is highly-regulated by a governing body. That body requires at least three poll questions for every 50 minutes of training. We have some all-day training courses that have in excess of 20 polls. We have a universal Zoom account dedicated to our training team, and have set up meeting templates for each course that includes the polls so that we don’t have to manually add them to every Zoom meeting. It looks like with the V3 integration, in order to use a meeting template, we have to create the template at the organizational account level of Zoom. And, after testing it, polls aren’t part of those templates. Even if they were, we’d need our IT department’s help in creating those templates as often as needed. ...because of this, I’m tempted to just set up ILT courses in Do

Hi allIs there a way to resend an RSVP to a user enrolled in a ILT course.  When I view the sessions I can see some users with an ‘awaiting’ status.  I have sent a reminder email using the email function within this section but more often than not they can not ‘find’ the RSVP email and will respond by saying they will attend.  I would like to be able to re-issue the RSVP AND/OR change the RSVP status in the session to yes.Thanks 

After jumping through a lot of hoops with our IT team, I’ve been able to get the Teams integrations setup to allow us to schedule webinars directly in Teams Meetings. We’re doing some testing sessions to figure out what our process will be but it seems promising. Does anyone have any tips or watch outs they can share?For now, we’re just doing a Teams Meeting integration, not Live Events, but I’d be interested in any experience with Live Events as well. Thank you

We have all users enrolled in lots of courses. We want to use channels as a way to show other, non-course related topics, but when we use the main search bar in All Channels, it searches all the channels but also brings back  the courses as well. Does anyone know a way to make the All Channels search only look in the channels and not the courses as well?

Hi Brains Trust,Is this feasible:A user is enrolled into a session of an ILT course which has two events.  The user is marked as present for event one but absent for event two and therefore they are evaluated as not passed for the session marking the course incomplete.  The user enrols into the second event of another course session at a later date and is marked as present and therefore the course is finally recorded as completed.Could a user enrol into just one event for a multi session course?Is this an automated process or would this require some manual monitoring?

We have limited space in our Docebo calendar. If we could eliminate Saturday and Sunday, we’d have about 30% more space.I don’t see a way to do that but am hoping someone knows if this is possible?I do see someone else had a similar question a year ago, but I’m not sure they succeeded and it looks like they were deep into CSS editing, which i am hoping is not the only way this might be done.Thank you.

Hi Everyone, My organization is planning on utilizing Instructor-Led Trainings inside of Docebo. We are integrated with Microsoft Teams. We have made one account inside of Docebo and have had several different people that will be instructors, pair with it. I created a test course, and they were able to join as producer. However, they are not able to “Start” the course. Additionally, I made another test course and now they cannot even join as a producer. It just says “Live Event has not started yet”.  I guess my question is are we each supposed to have our own Teams set up in Docebo with the Client ID, Tenant ID, and Client Secret? Is that why these issues are occuring?  Any help is appreciated.