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KarenClementNovice I

asked in Product Q&A

Turning Subtitles off by default

I’m adding subtitles to our video training materials and I’m wondering if someone has found a way to set subtitles to “off” as the default. While we wan’t to provide the option to use them, we don’t want them to always be on. Has anyone found a fix for this?

KristinFTNovice I

posted in Let's Talk Shop

Gamification Strategy Expert?

Has anyone worked with a Gamification Strategist to help build out your overall Gamification road map for content? I’d love some recommendations or best practices if you have them.

TaviaRitterHelper I

posted in Let's Talk Shop

Who is using Docebo Flow... and how's it going?

Hey all! We are actively working on launching our first iteration of Docebo Flow within our primary technology platform… and I wanted to find out who is actively using it now and what your experiences have been.

LenaHelper I

asked in Product Q&A

Are Emojis in Course discriptions gone forever?

I notices that the Emoji button is no longer available in the toolbar for course discriptions. Is this just for the moment or a long term thing? We used them quite often!

janina.zieleckiInfluencer III

asked in HTML & CSS

Shortening the list of elements shown in the "Courses and Learning Plans" widget

Hi everybody,has anyone ever tried to shorten the number of list items shown in the “Courses and Learning Plans” widget? I would like to have the button “Load More” already appear after one row of list items.

jmkachidurianHelper II

asked in Product Q&A

Has anyone found the Hide all Password Related options switch yet?

I just received an notification that Idea DL-I-1325 - Add a setting for hiding all change password related options has changed to SHIPPED. Has anyone been able to find the switch? I have looked and so far I have not been able to locate it.We have been struggling with inconsistent results across branches using CSS coding to hide it and are anxious to get this fix implemented.

cwstahlNewcomer

asked in Let's Talk Shop

How do you track metrics with gamification?

We’re looking at getting more serious with using gamification to increase engagement, and I’m wondering how others have measured success with gamification. Are you keeping track of the number of badges earned in a certain period? Are you using surveys? How are you able to measure your success?

ejohnsonNewcomer

asked in Product Q&A

Randomize a set of questions

I am trying to randomize a certain number of questions in a test. For example, If I have 4 questions, I would like to randomize the first 3 questions and always have the 4th question at the end of the test. Is this possible? Or do I need to create another Test for the fourth question?

dklingerHero III

asked in Product Q&A

Maybe...the BEST IDEA EVER - but I wanted to do a pulse check - localizing reports

So I just got into the international learning business….yay!I want to run a report for our Spanish speaking partners so it would be polite to send along the appropriate headers in Spanish.And if I change the system preferences to Spanish and do a manual run? I get that to happen.But what if I want to schedule up a report in a different language?Did I miss a place where you can do that? Or do I have to be clever and work the workaround of creating a poweruser that has Spanish as their language of preference and establish the report in Spanish for them to deliver it?The best idea ever would be to add a language preference to the report.Ok...ok...maybe this is not the most clever thing...and maybe even the idea is out there. but it would help when you are in the international learning business and you need others to read your reports without them mumbling below their breath that it was sent in a different language.

roberto.moscatelliDocebian

posted in Product Tips & Tricks

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share something about course link and how to share it with end users. Scenario We have CourseA that is assigned to the catalog CatalogA We have User1 that is enrolled in the CourseA We have User2 that is not enrolled in the CourseA but is assigned to the CatalogA We have User3 that is not enrolled in the CourseA and is not assigned to the CatalogA 1- Copy the URL of the Course: Logged in to the platform as Superadmin, just go in the Admin Menu-Course management and select your course and click the “learner view” button. Then copy the URL: In this case the link will be: https://yourplatform.docebosaas.com/learn/course/31/coursea Please note: this link will work ONLY for ENROLLED users.So in our example, ONLY User1 can use this course link. 2 - Copy the “course catalog link” Logged in to the platform as Superadmin, just go to the “all catalog” page and select the catalog in which there is the “

elizabeth.zomboNewcomer

asked in Product Q&A

xAPI (Tincan) upload latest version not visible

Hello,I have noticed that when I re-upload SCORM packages into my learning content item, the latest version will be updated immediately however, if I export the course in xAPI/Tincan version I do not see the latest version of the eLearning material. Am I doing something wrong?

Annarose.PetersonHero III

asked in Product Q&A

Users logging on with SAML SSO not able to log in

Hey there Community!I am wondering if anyone else has encountered this and possibly knows the cause of the issue/resolution?We are using SAML SSO for our users. These last two weeks a couple of people have reported that when they try to log in, they get a blank page and nothing loads. It is super random who it has impacted, and after a few (maybe even after about 6) tries, they are able to get into the platform.I can’t seem to pinpoint what the hang up could be? Is there anyone else using SAML SSO that may have some troubleshooting tips?

elvin.torres-aliceaDocebian

posted in Integrations & APIs

Zoom event creation not working? Here is what to do next.

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on checks that can be performed if you are unable to create an event with a configured zoom account. The checks discussed on this guide would be the following:- Checking the licensing of the account on zoom.- Zoom app information & permissions / LMS account pairing information- Information needed for support to assist further if the issue is not resolved with the above checks and how to get them. Please see the attachment’s section below to download the document.FAQ Included in document. I hope this quick informational guide helps further in your troubleshooting journey. Feedback/Questions⁉️We’d love to hear your thoughts on this guide and if it was helpful for you. Please share any feedback and/or questions below.

arnab.duttaguptaContributor I

asked in Product Q&A

Upload Course Filter Paid- Yes/NO through API

How do I upload a list of say 100 courses with Filter applied as Paid- Yes through API?

NamrataSinghNovice I

asked in Product Q&A

Learning Plan expired and locked. How do I unlock it for 300+ users?

Hey all! We had assigned a Learning Plan to 330 users with an initial expiry of 36 days after enrollment. But now there’s been an extension in the deadline and the LP has expired for some users. I tried editing the deadline and enrollment options but it hasn't worked. Docebo Support Chat wasn’t much help and I’ve submitted a ticket now. Does anyone know how it can be unlocked?

dklingerHero III

asked in Product Tips & Tricks

Rise 360 Users - Rejoice! A question for you all...

I have always had a mantra of keep it simple with Rise 360 and you will be successful. But I wanted to check with folks that have worked with their platforms and see if there are best practices for versioning up with it.We are having alot of fun with Rise 360 and we are establishing a course for our new hire managers. I have showed off a few prototypes and people are sold on it.GreatHere is the thought. We have like 5 guides that are going to be rolled out slowly to the organization to make up a managers toolkit. Some of the content in the guides are underway and would add their own major section.Importantly - I am not looking to do major “scoring” changes with the course...as in I am not looking to change the “structure” of how the course will score with question and answers. But more content if we add sections can dramatically disturb the slide count.We will be tacking on new sections to the rise course.Any thoughts from your experiences on how to not have this approach crash and bur

SophieNovice III

asked in Product Q&A

ILT sessions using Google meet...Help I'm stuck

Please can I pick your brains. I am still finding my feet with Docebo and may have missed something obvious. I am struggling to get a notification to contain everything we need to send ILT delegates when they are booked on a virtual session.We are a Google organisation so our staff use a google calendar. We also use Google Meet for our in house virtual training sessions (all though our external training providers may use other platforms eg Zoom).I am trying to send a notification to ILT delegates that not only provides the google calendar invitation to reserve the time in their diaries, but ALSO provides a link to the Google Meet session so that people can join the virtual session from their google calendar.What am I missing?I have tired syncing diaries but this lead to 2 calendars which made my system grind to a halt, and having one diary is hard enough so is doesn't seem practical.I would really appreciate any suggestions/work arounds . Thank you

Keith BalaberdaNewcomer

asked in HTML & CSS

Remove Expiration Date from Courses

Can any provide assistance with CSS code to remove the “Expiration Date” column from Courses, within Activities? During data migration this field was populated with the end enrollment date in our past LMS. Being a new LMS, users are confused by this column and think the course is expired and needs to be renewed.

dklingerHero III

posted in Product Q&A

Why aren't we chatting about the My Team Reporting feature?

Morning Community,Let me start off with saying - our managers will struggle with the Users-Courses reports.Telling them to delete columns (and there are many)...is not going to be welcomed.

Jamie PitzenNovice III

asked in Product Q&A

Learning Plan updates

Hello! Looking for thoughts or ideas - we have Learning Plans set up based on department/role. When we add courses to the Learning Plans it adds the course to all users enrolled, which is what most folks want. Is there a way to not have that course populate for everyone? For example, I might be in Role ABC and have been in it for 5 years and now they created a course that is entry level and I don’t need to take it since I already know the content and it would be more for new associates in the role. Is there a way to get it to not populate for everyone without unenrolling them from the Learning Plan? Or any ideas on ways to get around this?

dklingerHero III

asked in Product Q&A

Trying to load a group into an enrollment - the tool keeps coming back with zero users

Folks - anyone having an issue with deploying learning to a group today (mapping users via a group to an enrollment)? I keep trying to load a group? But the system keeps saying there is zero users in it….but I know thats not true….

Annarose.PetersonHero III

asked in HTML & CSS

Hiding catalog item count with CSS?

We have discovered that our catalogs when filtered show the incorrect number. When I filter the catalog the item count will update to a new number, for example, 18 items, but when I scroll down the catalog, there are waaaay more than 18 items.I have a ticket open to figure out this issue, but curious, would anyone know if it is possible to just hide this item count with CSS?

KTJDHelper II

asked in Product Q&A

Guidance on user feeds

HI,Can anyone point me in the direction of any guidance notes/help pages on automating user feed into docebo (form other systems)? This was managed by a third party provider and I’m keen to get our own IT department to make some improvements but it would be good to pass on as much info to them as possible so they are not starting off in the dark.Any signposting gratefully received.

tomchNovice I

asked in Product Q&A

Notifications for New User created via API

I have written an API to take the credentials from a CRM form and enrol the user in our platform and also enrol them into the correct learning plan. The issue is that no notification is automatically generated to notify the new user of their credentials in Docebo. If a new user is enrolled manually by the admin a notification is sent to the manually created user. Any ideas on a solution?Tom

Awilley9Novice I

asked in Product Tips & Tricks

Failed Test, forced completion

I apologize if this has been asked before! I am trying to set up a course when a user fails a pre-test they are forced to watch a video. Is there a way to make this work? TIA

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