Learn & Share

Lots of external articles and videos that the AI is pulling is not useful to us.   Instead of looking everyday to find and manually add the ones we don’t want is there a list I can find or add to so I can have greater control over the content it is showing the users.

Good morning everyone, We are having issues with our Stripe SCA app and we’re hoping to get some advice from the group. Unfortunately the helpdesk has been unable/slow to lend assistance. We have installed the app according to the directions, but are getting multiple errors when we try to authenticate.We’ve confirmed with Stripe that we have the correct Stripe Account Email, Live Secret Key, and Live Publishable Key.The errors comping back are Internal Server ErrorAn Internal Server Error occurredWe’ve tried the steps mentioned by the helpdesk multiple times such as uninstalling and reinstalling the app. We even tried uninstalling and reinstalling the ecommerce app as well, but we always get the same error.We use Extended Enterprise and get a very similar error when we install the credentials there and try and pay. The error inside EE is 

Can learners filter courses by Skills?

In course management, when adding a description to a course we want to add an image using the “Image Picker” and a URL. The problem is that the image picker url textbox only provides support for ‘http://’ urls. When we add an image and then modify the ‘<img src=””/>’ to point to the correct link, it works fine.  Is there a setting within Docebo that will change the image picker to allow https?  

Hi has anyone else had a problem with Scorm files updating for users. When we replace a Scorm file with a newer edition ie due to a typo or something minor, we want to replace the file. Currently the old file is still showing for anyone who has previously completed the course. Rather than the new file. The only way we’ve found to show the new file is to delete the old one and add a new file, which loses all the completion data. Any ideas, would be greatly appreciated.

I have some instructors who have added some files to a file repository widget and have also added a course description widget to a course. They would like the ability to make edits to these fields, but I cannot find a way to allow them to do that without making them super admin. Is there any way around this? Seems like something they should have the ability to do.

In the Manager User Guide, it says that if there is an error when enrolling users to content, a warning message will display and to click the View Logs Link then click the View Logs Button. (See below)“Press Confirm to complete the action. In case of errors, a warning message will be shown at the bottom of the My Team page, with a link to the enrollment log file. Click on the View Logs link, a right panel will open listing the courses where the enrollment ended with errors.”The warning message does not contain any links; it just says to click the View Logs button. Where is the View Logs button?

I find myself having to run basically the same report over and over with different courses or groups of courses. Is there a way to save a custom report so that it can be easily rerun with only having to select courses, carrying the same parameters over? If not, there should be! This would simplify our process a lot and allow for people less familiar with the platform to run a premade custom report.

Morning Docebo-ians? Dochobans? Dob-ians? I got a decent question for you. This goes off of another post that I did about lets play hide that header.I have a simple need to hide that search bar on the top menu globally - it is going to cause more of a hassle than not and I need to minimize that hassle. But ideally? I would like to bring a type of search experience to a few high level catalog pages… please dont mind the dreaded stack of blocks...(lol - I will get there)…This is what I mean by a high level catalog page it is not handsome - but it is functional….

Hello Community,We are embarking on new project where we will be loading thousands of ILT sessions along with hundreds of locations and instructors. As we go through the planning stages we are realizing just how many improvements can be made to this app to deal with large volumes. Both for users and administrators. I recently posted a few key ideas to help in this regard. If you feel the same or having similar challenges, please help me get Docebo’s attention to the following ideas:LMS-I-5199: EVENTS - Change Venue from Dropdown to Search Field LMS-I-5198: Universal Search - Create a "Session" category LMS-I-5197: ILT Additional Fields as Filters on Catalogue CALENDAR view LMS-I-5196: ILT Session Creation via CSV - Allow import of Additional Fields LMS-I-5071: ILT Classroom Location Map - View all locations of all sessions LMS-I-1520: Instructor as Resource LMS-I-2346: Webinar & ILT Course Details Hidden AF

Machine Learning should be part of the platform. We should be able to know and understand learners and provide options for the next piece of content. Think Netflix/Amazon model. We dont want a one and done platform. We want to encourage learners back into the platform consistently. 

@Adam Ballhaussen , will there be a recording available? I unfortunately was unable to attend.

Looking to be able to print a sign in roster for each class with the class info and instructor name on it.

Hi Everyone,Just wondering how people are handling when a learner fails a SCORM course and how you notify the learner. (as I don’t think it is clear from a learner view as they stay ‘In Progress’.We are playing about with the idea of changing the learner status from ‘in progress’ to ‘suspended’ but can’t see how we can send them a notification to advise they have failed.  Would like this to be automated - so changing status we can do this through the API, but can’t see the best way to notify learners. Thanks Ant

Hi everyone,I need to create monthly reports to track how many hours my learners spend taking courses. I have 2 issues. One: I can’t select specific dates when downloading the report. Two: the tracking time is completely off and way higher than what the learners are actually spending taking classes.Does anybody have any best practices for this?Thanks!

Hi, we recently want to launch the gamification feature but whenwe were testing out the function,  2 out of 4 system admin account got double coin issuance for the same points (ie 30 points earned and 60 coins allocated). But no such error when we tried with test accounts (user level).We have contacted Docebo but they were not able to replicate/resolve the problem.Anyone else here have similar experience with coins?

Hello. Our GA Behaviour > Site Content > All pages and Landing Pages reports show /learn/external-ecommerce as the first/most visited page. We know that the page exists because you can type it in the browser ($DOMAIN/learn/external-ecommerce) but we doubt that someone is doing it, or at least not the high amount of users shown by GA.We also know that typing $DOMAIN/learn shows the same result as $DOMAIN/learn/external-ecommerce  - the Sign In page.When someone shares a link, and I click the link but I'm not logged yet I'm redirected to $DOMAIN/learn/signin. GA does not show results for /learn/signin.So, can you tell me if I should just assume that the total page views for /learn/external-ecommerce is the sum of all times that someone clicked a link but they weren't logged to the platform yet, and they were redire

Hi,We have 6 sub-Branches, Is there any possible to hide the Gamification Icon in one of the sub-branch?If yes. Can you please guide and how to do this?Regards,Sasikumaar

Does anyone use ProctorU’s integrations with Docebo? If so, what is your current process for users taking the exams? And how does the scheduling process integrate with your LMS? Thanks,

Who said gamification needs to be directly associated to a single course, Learning Plan or topic? This is a slightly different way to reward learners for engaging over time... I use a tool call Grammarly, each week I get a round up of my “performance”, most of the time I scan though it and don't pay too much attention to the trivial data I’m presented with, like words checked over time, common mistakes and a running count of how many weeks I’ve used the tool for. Today I was presented with this:  It made me think outside of the box on how we can reward users for taking part in learning, it was interesting, unexpected and genuinely put a smile on my face! Do you have an “out of the box” way of rewarding users for taking part in training? I’d love to hear it if so!

Our facility is a full scale manufacturing facility. We have quite a few e-learning courses that our users take and a few ILT courses, but we are having a hard time finding a good solution for our OJT form. The OJTs are generally hands-on learning elements for machine usage and safety. We have a form that has been approved by the FAA and would like to capture this information in the LMS without having to make everything an external training. What solutions am I missing that would help us accomplish this?

I have 2 Docebo portals and would like to automatically authenticate my users between both portals without the need to have them sign in twice -- or without the need to load content twice. Has anyone experienced this or have a similar use case? Any ideas are welcome. 

Hi all.  Quick question - is there anyway of downloading an image that has been used on a Custom Content widget?  We have an image that is on a page, but someone has deleted the original image and I need it for something else.I know we can download the course thumbnails, just wondered if any of the amazing people in this group knew of a way to do the same with these images?Thanks in advance! N 

**issue is resolved. Thank you! A fellow superadmin typed a power user’s email incorrectly as their username. How can I fix this without deleting them and adding them in again? This power user already has multiple learning plans setup and currently operating, so we don’t want them to lose that data.

We have ILT Sessions based on Cohorts and we have them set up as Cohort A, Cohort B, Cohort C, etc. and have listed them as such. But when I switch to Learner View it does not list them in order. Does anyone know why this is happening? See images below.