Learn & Share

We’ve noticed that links in our meeting invites from Outlook Connect don’t work when opened in Outlook Web App (OWA), but they work fine in the desktop version. Both the webinar and course links show up as inactive in OWA.We’ve checked with our internal support team but haven’t found a fix yet. Has anyone else run into this and found a solution?Appreciate any tips. Thanks! 

I'm working on adding screenshot previews below the course description area to give users a better visual understanding of what to expect from the course. After doing some research, it looks like Demo Material might be a good fit for implementing this feature. However, I haven’t been able to find clear implementation instructions.Has anyone used Demo Material before or have any tips or examples to share? Any guidance would be much appreciated. Thanks in advance!

Hey fellow Docebo Admins and Docebo Product Owners,We're facing a significant challenge with Docebo Learning Evaluation (DLE) and I'm hoping to get your insights, ideas, or even just a collective groan of shared pain.The core issue is that DLE currently only allows us to assign surveys to individual courses, not to entire Learning Plans. This is a huge roadblock when we want to evaluate the overall effectiveness of a comprehensive learning journey rather than just isolated courses. Assigning a survey for every single course in a learning plan isn't feasible—it quickly leads to learner fatigue and skews our completion metrics.Our Not-So-Great WorkaroundSince native learning plan survey functionality doesn't exist, we've resorted to a workaround that's less than ideal: Creating a "Survey Course" for Every Learning Plan: Yes, you read that right. To track learning plan effec

Hello All, We have recently started looking for LRS Possibilities in Docebo and have the below questions.Can anyone help answer these? Does Docebo has their own LRS (learning record store) functionality, or is it required to use an external vendor ? Can we keep TinCan courses in Docebo with connection to external LRS, or do we have to upload courses to LRS and connect them with Docebo? Are there any business cases where such functionality was implemented ?

Hi there,I’m having a real challenge with redesigning my pages using custom HTML and CSS (I am NOT a designer, and do not pretend to be in any way). I am struggling to say the least. We want more flexibility in the design and layout of the pages in our system that the widgets don’t seem capable of providing. Any ideas on how I can bring the ideas to life that we want? I feel like I am banging my head against the wall!!!

Greetings!Has anyone figured out a way to hide the screen that appears before a learner takes a test (see below)?Thanks for your time!~B  

good afternoon, We are looking to set up automatic notifications to send to users 1 week and 1 day prior to a ILT session starting as a reminder to make sure there calendar is blocked out etc.I cannot see a way to set up such a notification and add a time period, the only ones I can find is when a ILT session is starting and when a person has been enrolled.All suggestions are welcomeThank you in advance,James 

We would like to be able to change the email address that is used to send the email for the Evaluation Survey to our learners - our corporate governance rules will not allow an external email address to be used in the tool?Ideally it would be the same as our notifications email that is configured

Hi community!We have a Rise course with embedded Storyline activities. We have set it that when the user completes the activity (done through a mark activity as complete/pass trigger), this would unlock the continue button on Rise and allow the learner to continue with the lesson.We’ve been testing it on browsers on different devices and haven’t had issues, but notice on the mobile app this trigger isn’t picked up, locking learners out of the course. Has anyone else encountered this issue before?Thanks in advance!

Hello Everyone! We have annual compliance courses that everyone is required to take. They are distributed as a learning plan containing all of the pertinent courses. Last year, we had some of our employees go on leave, taking them into the new year. Upon return, they were assigned this year’s compliance requirements. However, last year’s requirements are still showing as not completed (the courses are different from this year’s training). We would like to waive the requirement from last year so we can see that they were still assigned the course, but mark the course so it will make their learning plan marked as complete.How are you handling course waivers?tl;dr - we want to waive a required course so we can show they were enrolled, but not required to finish. Thank you!

Hi everyone,We have a document that learners are required to acknowledge by filling out a survey form in Docebo. The form includes fields where they enter their details to confirm their acknowledgment of the document.My question is:Is there a way to download the document along with their completed form responses (i.e., their acknowledgment), not as an Excel or CSV file, but as a PDF that shows the document with their input fields filled in?I’d appreciate any guidance or best practices on this.Thank you!

We are wanting to leverage the badges and I’m wondering how others enable learners to share their badges. I see there’s a way to allow them to share on social media or copy a link. But what about if they want to add the badge to their signature? I haven’t found a way to download something like that.Has anyone else? Or does anyone have suggestions on how you manage this?Thanks,Ariel

Hey there, Does anyone else have the issue where having a background image removes table borders when creating certificates? How can I make the border visible while still having a background image? Thanks!

Hi All,I’m looking for the best practice to branch learning plans based on quiz scores. For example we have everyone complete Foundational Course A: If they complete score 100% their learning plan is marked complete and the remaining courses are marked as optional. (Course B, Course C) If they score 80-100% they are planed into a new branch and needs to complete Course B If they score 100% on Course B, learning plan is marked as complete, and remaining courses are marked as optional (Course C). We may want to further branch the learning plans as well. Below is a diagram to illustrate what I mean. What I’ve looked into: Automation app: I don’t see any automation rules based on course scores or even course completionsLearning plan configuration: I see prerequisite conditions, but none based on scores. Groups:

Hello, I have a workflow for recertification that has failed and I’m trying to sort out where and why.How things should work: A user holds a certification for 365 days. On renewal they follow the renewal process and take a course to recertify. Upon completion of the course, a notification (email) is sent to the person tracking their certifications. The notification is sent based on the course completion, not the certification, I’m not sure if that makes a difference.What is happening: A user went in to recertify. Immediately when the user accessed the course, the notification email was sent (the exact same timestamp he accessed the course, it sent the completion email). Reports show that he didn’t spend enough time in the course and also show him as “in progress.” If the notification is sent upon completion, I can’t figure out why the email would be sent at all.This is an OSHA-related safety topic so it is concerni

Hi.  I’m new to Docebo but am interested in what external talent management platforms anyone may have successfully integrated with Docebo?  I’m interested in pushing skill requirements down to individuals (rather than letting them self-assess) and to measure at what level they are operating at now, resulting in the basis of a Personal Development Plan.  Has anyone successfully done this?  Any advice gratefully appreciated.  Thanks.

I am setting up a multi day, ILT course.  Each day is a session and within those sessions are events.  I have enabled self enrollment for the course but cannot figure out how a user could self enroll in a specific event. Has anyone found a way to do this?

We cannot use the search bar to look for specific content within a course, but this would be VERY helpful in maintaining up to date information.For example, we have some courses which address MSHA (the US Department of Labor’s Mine Safety & Health Administration) regulations.  If there is an update, I would like to be able to type ‘MSHA’ in the search bar to see all courses that contain any information about MSHA.This will help our learners stay on top of current regulations.  

How can I best avoid this confusion. I had some deadlines (course assignments) that became overdue. But when I look at “My Assignments” I am greeted with a "Well done!" message. That is confusing. Obviously, I can see I have the overdue assignments but a thumbs up indicates that maybe I don’t have to do them. (BUT I ABSOLUTLEY DO!  I don’t deserve a break; these are compliance courses.) Does anyone have a suggestion for this? 

We need to create a certificate that has the program content on the back. Currently, this cannot be done in the LMS. Does anyone have any idea how to get around this?

Is there anyway that we can pull a report using out of the box functionality to show user device and browser data, similar to the audit trail but specifically for user information?

Hello Docebo friends! Is anyone using “Archive and Unenroll” rather than “Archive and Re-enroll”? I like the re-enroll function, but I am trying to determine when I might need to archive and unenroll. I checked KBAs and guides to see if there was clarification when it might be appropriate to archive/unenroll, but this was all I found.“In the pop-up that opens, set whether you want to archive the active enrollment and re-enroll the user in the same course or unenroll the user after archiving the enrollment. If you select the second option, remember that learners will no longer be able to access the course once their enrollment is archived, but you can possibly re-enroll them manually, or they can self-enroll if the course enrollment policy allows them to do so.”I might just

Hi, everyone! I am trying to determine what will work better for my team when a learner leaves our company (our instance of Docebo is internal only). It sounds like for access and experience of the learner, there is really no difference between deactivated and expired. It sounds like a deactivated user will retain their enrollments (and potentially trigger notifications if there is a validity period involved?) but it is not clear whether the expired one will. Also, both can be reinstated, which is important to us but not sure which experience would be better/easier or the pros/cons. Looking for advice on how they use these statues when employees leave their organization. Thanks!

Hi everyone! We are currently trying to find the best way to guide our detail-oriented (detail hyper focused) staff members along through video training in the clearest way possible. Once the video is complete, you get the green (or system colored) popup saying you completed the course, but it doesn’t easily return you to the dashboard or deliver a clear “you’re done here is the next step” message. We have created some tests of an HTML page with instructions and other additional ”lessons”, but I would love other suggestions for people with some very fixated mindsets!