Learn & Share

Is there any way to bypass the landing page for just courses (page that displays what training materials are in the package, progress etc.) and go straight to the courses player, when clicking from the “My courses and learning plans” page? Thanks

Good Morning All,We have a growing number of managers who would like to use our assets in our library to provide support to employees who may be on a PIP (performance improvement plan).  As an example...we have an employee that could benefit from reading four or five articles we have tagged for communication.  I’d like to have record that this person read these prior to a coaching session. Ideally, I want to avoid creating a course for one person.  I’d be open to creating a playlist that can be assigned and tracked (if that is a possibility). Looking for any guidance on this one!

The second Community Coaching session has come and gone, and so many came to learn how to use Postman with their Docebo instance. Thank you all for setting the time aside, these sessions are only great when you show up :)As promised, to help you get up and going a tad quicker in Postman, I made a Collection to share with security preconfigured, and many common API’s loaded and ready to use. It is a great starter library to use as your getting more comfortable using the program. The JSON file is attached to this post as a zipped file. Download, extract, and use the steps below to import it into your Postman. Note: I had to break this post up a bit into the comments below, please look through for appropriate steps.

Hello everyone,Has anybody experiencing Go.Learn not capturing SCORM progress?One of my clients informed me that their users who are using Go.Learn (both native) found out that even after completing their SCORM and get a passing mark in the quiz section, the app is showing 0 progress. This resulted the users not able to proceed with the course survey.They noticed this issue to happen only recently. There was one course that users managed to complete via mobile app end of last year but when the new users doing it recently, this issue happened.Any idea why?

We want to add a button or link that says "Click here to login with your client credentials" or something similar. This will take you to our app for them to login via SSO. as anyone been able to add a button undee the “SIGN IN” button on the Sign in page? We want it under the current Sign In button. TIA!  

Recently a page was deleted from our Docebo LMS and we were unable to recover it. Wondering why is there no recycle bin for such a robust system? What is the best practice for this type of scenario?

Hi,I understand that the courses within channels can only be sorted via oldest - newest and A_Z plus vice versa but I need the courses in a particular sequential order and none of the options help with that. How can I change that?

Morning - I did a double take twice...and now I feel like I should ask the crowd for a sanity check:I was working with two manual groups (loaded via CSV) to be loaded into a course (a normal day)One of the groups accidentally had been loaded with an identical listing of people. So I removed all users from it. I mapped another listing via CSV this AM. Let me illustrate it below.91 for group 1 11 for group 2My math gets me to 102 users that I will be enrolling (except if they have already mapped themselves to the course).And just keeping things straight - incorrect count of users were put into “OPK-US”

Hey Everyone!I'm new to Docebo and excited to get started! I have lots of ideas brewing for how I'd like to use the platform, but I'd love to hear about the creative and innovative ways you're using yours. I'm particularly interested in seeing unique approaches to pages, learning paths, and custom features.What's been your most successful or unique implementation?Looking forward to learning from your experiences and getting inspired by this community's creativity!

Hi All,Has any one every had an issue where one learner can not change the language of the platform ? I have screen shared and they are doing this correctly however it defaults back to English and does not go into the selected language. I have logged in as the learner and can change the language fine. The functionality is there it just wont change - i am unsure what it could be 

Has anyone found a way to see where groups are used? (e.g., which enrollment rules, etc.)This is essential to both cleanup and problem-solving, and I can’t figure out how.

I am working with the Docebo API and need to filter courses and sessions based on custom fields (additional fields). However, I am unable to filter courses using these fields in /learn/v1/courses. Could you please provide guidance on the following:How can I retrieve and filter courses based on custom fields (additional fields) through the Docebo API? Are there any specific endpoints or methods for querying custom fields associated with courses? If custom fields are not directly accessible via the course API, is there an alternative solution? Any API to filter sessions basis of additional fields?Thank you for your assistance!

HiI am required to run reports on users who have unenrolled from an ILT session. There does not seem to be a report to include this as the session unique ID code (alphanumeric code) does not match the session ID code in the USERS - ILT SESSIONS report.  The session number ID (4 digits) is identified in the URL which is a timely way to find the data required.How do others get around finding this information?Thanks

Hi everyone!I am looking for some advice regarding recertification.  Currently we have two different courses running alongside each other that have a 3 year cycle of renewal.  One is an older course and one is the newer version.  Let’s say it’s Course 2021 and Course 2023.  We still have people on Course 2021 because it’s not yet due for renewal, and all new people do Course 2023 since we moved over to a new supplier at the beginning of ‘23.  This has been okay for a bit, but it's starting to confuse managers and reporting because those on 2021 have been enrolled on 2023 ready for when they need to renew.  These old courses are locked so when renewal happens they need to do 2023 and only have access to this.  However, I recently learned that you can archive and unenroll people off courses so I was going to do this for 2021, but when I action this it doesn’t like it because we have them on a learning plan.I guess my ideal outcome was to keep the person’s previous

I need to isolate and hide these three areas of the My Activities page:Discover Coach & Share Overview Top Most Viewed Courses My PerformanceI have been right clicking and inspecting, but I can’t seem to isolate the elements and hide them with CSS. Anyone have any CSS for me? 😀 

Hi allCan someone please provide a solution here?Users complete the online module and a skills assessment (observation checklist) which is marked by a DM marking the course as completed.Users must complete the course annually. If they have been working and using the skill, the observation checklist (OC) does not need to be redone.Issue: The course remains marked as "in progress" and users' names remain in the DM's To Do profile for the observation checklist. Solution?  How do I create a duplicate course specifically for annual recertification without the observation checklist, so when a user selects renew now on their tasklist they land on the correct course?Thanks  

We are creating a collection of courses that stack into a credential. We wanted to attach a certificate to completing all the courses in the bundle.I was thinking we would use learning plans, but we don’t want the users to HAVE to take the courses in order, or even take all of them. But if they do take all of them, we’d like them to get a certificate. To be clear and keep it simple, if we have 5 courses that learners can take in any order, how can we put them in docebo to show that they completed a certain certificate if they complete all 5?  PS - it says in this attending learning plans article that you can take a learning plan in free or sequential order: https://help.docebo.com/hc/en-us/articles/11414202170898-Attending-learning-plans I just can’t figure out how to do the free order. Help!

We are currently successfully using the Docebo for SAML integration for SSO from our custom application. We are currently authenticating correctly, and able to access Docebo. However, after our SSO login we are sent to a default dashboard page. We would like to link from our application directly to a Docebo course, but we cannot find how to tell the SSO process to send us to a different URL. Is there documentation somewhere that should how to achieve this?

Hi! Does anyone know how to mark an ILT complete by completing a Lesson after the session date has passed?  I’m trying to make it so that if someone misses the ILT that they can take a Lesson and receive a course completion for it. I find Lessons present nicely on the Course Overview page, vs. attaching a recoding to a session where the user has to go on a goose hunt for it. Curious if anyone has any workarounds!

We have learners who are new hires and existing employees that need to be re-trained.  We want to slot learners into a schedule, but we don’t deliver anything live.  In other words, I would like to be able to see that I have 2 new hires starting in March, another 3 in April, etc. We would also want to know which day the employee is taking their test so we can make sure we have someone available to help them.  I considered just adding a “Training Start Date” and “Exam Date” as an Additional Field, but I wasn’t sure if this is the best way to track it.  Is there any kind of calendar functionality? 

Apologies if I’m missing this...I’ve searched for it using just about every terminology I can think of, and I still can’t seem to find anything on the topic… Is it possible to time-release courses in a learning plan? I see the option to set a delay interval based on completion of the pre-requisite courses, but I’m looking for a way to manage “overwhelm” during the onboarding process by spacing out the launch of content, regardless of pre-requisites. To put it another way, I want courses to “unlock” to the user every three days. I want the schedule to be followed even if someone is a day or two behind. Day three’s course should unlock on day three always, not three days after someone completed the pre-requisite. Is there a way to accomplish this while keeping the content together in a learning plan?

Can a badge be earned more than once?Let’s say you want 10 points to be assigned if a learner completes any of a set of 8 courses.And here’s the fun part…..you want them to get another 10 points if they complete another one of those 8 courses…..and so on, with a max of 80 points possible.I have not figured out a way of doing this without creating a unique badge for each course. I have another use case where it is not tied to a course. We want to be able to manually assign points and have them add up. Imagine you are handing out points for volunteer work. Some people might complete 40 hours of volunteering, others might only get an hour. But the thing they completed is the volunteer hour that’s worth 5 points. Creating a unique volunteer hour 1 through 40 (that’s 40 badges people!) is less than ideal. So I guess it’s like we do on here...you get a reply marked as the solution you get points. Every time this happens you get more of the

Hi all,Last December, an update was made to the survey, and the Likert scale was changed, impacting the client NPS.In the figure below, you can see that for the user to give a score of 10 (maximum), they have to click on a small arrow, to show the numbers 9 and 10.There is a huge space on the left, where the numbers can be moved, and all the numbers from 0 to 10 appear. I opened a ticket and the response I got was that it is "expected behavior".*************************“ After the new course player implementation, there were many changes to how things look and interact on the platform. In this case, I can say that this behavior is expected and that in order to see this change, you would have to create an idea in our ideas portal, which is found in our Community Portal 

If we enable Enrollment attributes, is Mandatory / Optional applied to users already enrolled?We don't have a sandbox site and are concerned that enabling this feature could cause problems for existing users.Thank you!

Hi learning experts.i’ve got a user who needs a certificate that displays the average time for a course in the following format: “Average completion time: n minutes”. I thought this would be a slam-dunk, but it is frustratingly unobvious & possibly impossible.I can get “15:00” showing as the average completion time using the [medium_time] tag, even though it’s set up on the system as “00:15”. i can get just the minutes from the actual time, but we don’t want to use actual time, otherwise some folks will be showing days if they started a training & just left the tab open on their computer or whatever.but does anyone know if there is actually a way to get “Average completion time: 15 minutes”?